Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care Services
Aspen Dental is a full-service dental clinic located in Longview, Texas. The clinic offers a wide range of dental services, including cosmetic dentistry, pediatric dentistry, denture care, and emergency dental services. The clinic is open from Monday to Friday, from 7:00 AM to 5:00 PM, and on Saturdays by appointment only. The clinic is closed on Sundays.
The clinic's team of experienced dentists and dental assistants is committed to providing high-quality dental care services to patients of all ages. The team is friendly, knowledgeable, and always willing to answer any questions that patients may have. The clinic uses state-of-the-art equipment and the latest dental techniques to ensure that patients receive the best possible care.
Aspen Dental has received mixed reviews from its customers. While some customers have praised the clinic's staff for their professionalism and excellent service, others have criticized the clinic for poor customer service and substandard workmanship. However, the clinic's positive reviews far outweigh the negative ones, indicating that the clinic is doing a good job overall.
If you are looking for a reliable dental clinic that provides comprehensive dental care services, Aspen Dental is an excellent choice. The clinic's team of experienced dentists and dental assistants is committed to providing high-quality dental care services to patients of all ages. Whether you need a routine dental check-up, cosmetic dentistry, or emergency dental services, Aspen Dental has got you covered.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Cade Mayes
Before the Aspen marketing team comments below to tell me to call customer service, just don’t bother.
The staff takes 14 different views of X-rays, not even exaggerating, that’s the exact number they said. Feels pretty dangerous to me, I’ve only known dentists to take no more than 5.
They “diagnosed” me with a cavity and gingivitis, which was later confirmed completely incorrect by a competent dental clinic in my hometown. They also misread my blood pressure as high, confirmed incorrect by an ER nurse right after my appointment and also confirmed incorrect at the mentioned competent dental clinic.
I made the mistake of going to a dental chain out of convienience. If you’re reading this, save your time and money and at least go to a more local/family clinic.
Philip Lacy
Told them 2 weeks ago when I made an appointment that I needed my tooth removed. The person said that they would put that down and that the doctor would have to examine it first before doing it. Of course. I come today and they had my appointment scheduled at a different time than I was told and then I was told that they will look at my tooth but don't have the availability to do it today. I set the appointment 2 weeks ago and should be able to get it done today.
Laura Valentino
Went in to address an issue & decided to take a different approach. Dr. Reena took time to explain procedures to me in detail. Had several procedures done and it was all seamless. Professional and friendly staff. Front desk is a little distant but every other member was attentive and respectful of my time too.
Lynn Hardy
Went to get help for a tooth that was dangling they wanted to charge me 119.00 just for office visit...not to include pulling tooth.
Have humana insurance..
I am deaf on a fixed income also a veteran.
They would not help..
A sham for advertising emergency dental.
Not true.. bad bad service could have helped..
Don't recommend Aspen at all
Tommy Miller
Really good customer service. Friendly service!
madjoe09
EXCELLENT service, didn't have to wait for hours to get service. professional service and affordable.
Starlet Wheat
I Loved Going There It Was My First Time Going To The Dentist. Everyone Who Worked In There Was Very Polite.And I Would Tell Anyone That's The Best Place They Should Go.Thank Y'all And I Will Be Back
Jeffrey Houston
Everyone was nice, they have affordable payment plans and everyone I dealt with seemed professional. I got 4 teeth removed the same day but the procedure wasn't that bad, and they're very nice kind people so far. Excellent staff for the cost of pain you will receive I say
Cindy Gatlin
Great customer service by everyone there. I had not been to the dentist for some time but there was no criticism. They put a plan together to take care of the last few years of neglect of my teeth. They made sure I understood the plan before leaving. Scheduled future appointments to fit my schedule to keep missing work to a minimum
Breanna Evans
If I could give it less, I would. The woman who did my x-rays was awesome! I expressed my fear to her and she advised me all would be okay and to just let the doctor know and they will work with me... music to my ears! However, the doctor was unpleasant. Didn't want to engage me at all and he couldn't get out of there quick enough! Not to mention I scheduled in advance, came with all my paperwork filled out and was an early appointment and was still there for 3 hours and only had the first visit. Was promised a call later that day when she got my information in, because they were "busy" and it's been over a week now and no one has contacted me. I sent information into customer care and they obviously don't care either. Sure the price is nice but from the looks of it if I don't find someone else I'll be waiting over a year to get some dental work done.