Bluffdale Dental - Dr. David Babcock

This is a beautiful office with friendly staff. They seem to be very family friendly. However the reason for this low rating is simply due to the level of care I felt I received overall and especially my last two visits.

I needed 3 fillings and a crown. On one of my filling visits the assistant apparently jammed something that was supposed to go in between my teeth backwards. How do I know that? The dentist pulled it out (looked like it had a chunk of bloody gums on it) and showed it to her and chastised her for "putting it in backwards" in front of me. The only explanation for this is perhaps that they thought the Netflix I was watching was loud enough that I would not hear. I don't know.

On my last crown visit, I told this same dental assistant that the area where my temp crown was felt weird and I thought that perhaps I had ground my teeth during the night and swallowed the temp crown in my sleep. I expected her to check and thought she did. She explained that it should not be that big of a deal, but that it would only have been an issue if I had "inhaled it." She attempted to put my crown on and was apparently struggling at which point she dropped that crown down the back of my throat. I immediately started to choke. I tried to breathe and felt like I could not. I shot strait up with difficulty because the chair was still all the way back. I put my hands to my throat and tried to hack out the crown. I don't know how long it was but it felt like forever. I finally hacked/cough barfed the crown onto the chair. No one came to help to see if I was ok. I was in shock. I was mad. I was scared.

When the dentist DID come in he made a joke, "So hows that gag reflex treating you?" I thought, "seriously!?" - I found my voice enough to say, "I guess I can understand why you trying joke about this, but in all honesty, my throat REALLY hurts. I was literally chocking on it." There was no response to that, no I'm sorry you had to experience that. He simply proceeded to tell me how important it was I floss this area. There were a few other issues, but the final straw was when he went to put the crown on, he asked the dental assistant if she had removed the "temp" she said yes, but when we got in there he said, "no it's still here" he pulled it out and it dropped to the side of my mouth making me flinch because of what I had just experienced.

I cancelled our remaining appointments because I do not feel safe in that office. To be fair my only experience was with that one dental assistant, but we will not be going there ever again.

Everyone is super friendly and nice! The office is beautiful and they have an ice cream machine :) I’m so glad I found this gem!

Bluffdale Dental is my new go to Dental Office! Dr. Babcock really came through for me when I had a dental emergency. If you are looking for a new dentist in the Bluffdale area, look no further than Dr. Babcock and Bluffdale Dental!

I really enjoyed my first visit here! Everyone was so personable and friendly. I appreciated their knowledge and learned so much about my oral health. I look forward to meeting with them again.

Dr Babcock and team are fantastic! I am constantly picking up on positive customer service moments I can apply in my own business -and you know what they say, "Imitation is the sincerest form of flattery"

David & his staff are welcoming, professional, knowledgeable, and always willing to help. They truly care about what's best for their patients. It's always a really good experience for my family when we go there.

Very kind staff. Made me feel comfortable and welcome like I was a life long friend. Couldn’t be happier I walked through the doors.

The staff and Dr. B is great. But I don't always have an hour and 45 minutes to get my teeth cleaned.

Bluffdale Dental has friendly staff, state of the art equipment, and provides conservative dental care for the entire family.

The dentist here are professional and friendly and they make you feel welcome. They listen to you when you explain what’s wrong and they come up when a solution that fit your needs definitely will be going back.