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4.7

200 reviews
Dentist

Review of MA's Family & Cosmetic Dentistry

MA's Family & Cosmetic Dentistry:

MA's Family & Cosmetic Dentistry is a dental practice located in Alexandria, Virginia. The practice is open six days a week, with flexible hours to accommodate busy schedules. The office is clean and modern, with state-of-the-art equipment and technology. The dentists and staff are friendly, professional, and knowledgeable, and they take the time to explain procedures and answer questions. The practice offers a wide range of dental services, including routine cleanings, fillings, crowns, bridges, implants, root canals, and cosmetic dentistry. The practice also offers sedation dentistry for patients who experience anxiety or fear during dental procedures.

The practice has received positive reviews from many patients, who praise the staff's professionalism, skill, and friendliness. Patients appreciate the precautions the staff takes to ensure their safety during the pandemic. Patients also appreciate the thoroughness and technical proficiency of the hygienists, particularly Sue. The practice is highly recommended for its exceptional dentistry, calming atmosphere, and caring staff.

While some patients have had issues with the billing department, the overall consensus is that MA's Family & Cosmetic Dentistry is a top-notch dental practice that provides excellent care and service. Patients are encouraged to schedule an appointment for routine dental care or to discuss any dental concerns they may have.

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

MA's Family & Cosmetic Dentistry Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lennox Smith

I’ve been going to MA’s Family Dentistry for 4 years now and I’ve always received excellent service from the entire staff! Very welcoming and professional atmosphere. I’ve recommended this office to all of my colleagues and friends! Definitely a 5-star establishment!!

jmvitaliz

This is a wonderful practice. Dr. Campbell and staff have excellent chairside manner, striving to put every client at ease and making procedures, both routine and non-routine, as quick and painless as possible. I've been a client here for over two years and I can't see myself going anywhere else.

Kozma Gjini

My sons first trip to the dentist was a home run. He absolutely loved it. The friendly staff and excellent service makes MA’s the perfect family dentist.

Shug Ave

Love, love, love the dentists as well as the staff at this dental practice. They are friendly, very professional and knowledgeable about the needs of their patients. I'm so happy I found them!

Brynn Walker

Amazing Practice! I Have been going there for a few years now, and have really enjoyed it! Dr. Dionisio & Dr. Rojas are both phenomenal dentists. Very friendly atmosphere and an immaculately kept office!

Denise Buck

Excellent care and very comprehensive exam as always. Sue Min has a great gentle touch when cleaning plus very thorough. The office is always very clean and inviting 😀 with friendly staff.

Eric G

Wonderful office and staff. Best dental care I have received in my 60 years. I highly recommend this practice for everything from cleanings to implants, and everything in between.

Kimberly Hare

I called with extreme tooth pain that I just woke up with one day, and they kept giving me a hard time trying to set an appointment. It turned out that my "dentist" who I had met once for 5 minutes was out of town so they wanted me to wait for her to be back in town. I finally said that I was in extreme pain and didn't care who worked on me as long as it stopped, so I got an appointment for a few days later.

They did all the work, but the filling was so high that I could literally put a dime on one side of my mouth, bite down, and the teeth on the side with the work would hit first. When I called to get this fixed there was, again, all this run around about getting me in.

They did the work, but did not finish it properly. I've never had a filling that was overfilled like that before - indeed, I didn't even know what was going on. I have never been in pain like that before, and the dentist who did it couldn't be bothered to stay late an extra 20 minutes to fix it? I instead had to wait 5 or 6 days for an appointment? One time I really didn't like the color my hair dresser did, so she told me to come in the next day and she stayed late to fix it at no charge. My teeth are way more important than my hair, and again, they can't be bothered to fix this?

When I finally got in, it took like 20 minutes to fix. I mentioned that the inital pain was still there, and was told to just keep flossing. As it turns out, the overfilling was actually aggrevating the pain it was supposed to fix. But even after that second appointment it still wasn't fixed. It took me a day or two to realize this because it had been so messed up that the halfway relief they had given me was huge.

Upon realizing that my teeth still weren't lining up properly when biting, I went to another dentist, who showed me how the bite paper was clearly showing that it needed to be sanded down. In 10 minutes I was good and within a week the pain finally went away.

I was super disappointed by this experience. The hygienist and the staff are all very nice, and no one was rude or disrespectful, but the fact that I had to go through so many hoops when 1.) I was in a lot of pain and 2.) the subsequent issues were their fault have just made me lose total faith in them.

This was my experience. I hope that others have had better ones with them and that this was a fluke. As I said, everyone was very friendly and it was super modern inside, but this debacle was just too much for me.

Monica Parker

I love my experience today. I felt safe and was extremely pleased with the extra measures taken of prevention. Sue my hygienist is great as usual!

Noelle Salucci

Everyone at this office has always been so friendly, accommodating, and professional. I was highly impressed at how they handled treating my dental issues while taking the extra necessary precautions due to Covid 19 today.

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