Review of Ideal Dental Care
Ideal Dental Care: A Dental Clinic with Mixed Reviews
Ideal Dental Care is a dental clinic located at 8111 Midlothian Turnpike, Richmond, Virginia. The clinic is open from Monday to Saturday, with Sunday being the only day it is closed. The clinic offers dental services such as root canal treatment, fillings, dentures, and implants, among others.
While Ideal Dental Care offers a range of dental services, it has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff and excellent customer service. One customer praised Dr. Omar, the dentist, for being a great dentist. Another customer was impressed by Osama, the in-house "tooth artist," who made their dentures and ensured that they fit perfectly.
However, other customers have had negative experiences at Ideal Dental Care. Some customers have complained about long wait times, poor customer service, and unprofessional behavior from the staff. One customer complained that they had to wait for over an hour without anyone attending to them. Another customer was upset that the clinic called them the day before their appointment to reschedule, even though they had made the appointment two months prior.
Some customers have also complained about the quality of the dental services they received at Ideal Dental Care. Some customers have complained about poor filling jobs, while others have complained about being told they needed root canal treatment and crowns when they were not experiencing any pain. One customer complained that the dentist refused to look at another issue they had because the appointment was only for one tooth.
Overall, Ideal Dental Care has received mixed reviews from customers. While some customers have had positive experiences, others have had negative experiences. It is important to research and read reviews before choosing a dental clinic to ensure that you receive quality dental care.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
rifahta
Great staff and wonderful dentist! Came here for my deep cleaning and the Doctor did a fantastic job. Wait time was good and I was in and out, highly recommend!
jessica zuniga
I called in and spoke with Suhai very nice and helpful got to meet her when I went in for my appointment and very helpful and nice. This dentist office is very nice and clean and fast service and did not have a long wait time for appointment
Cassidy Orozco
I switched to a new insurance and my old dentist was not covered under it. I scheduled an appointment here, and the man at the front desk was very friendly and attentive. However, I do not trust these dentists. For 15+ years my old dentist never found a cavity in my teeth, told me my wisdom teeth would probably never surface or cause any issues, and never recommended any work done. The dentist who checked my teeth right away stated that she found many cavities and the assistant (who was also friendly and just doing her job) acted shocked that nobody had recommended that I had my wisdom teeth taken out. The dentist told me that she could take care of the 3 or 4 (which one is it - 3 OR 4?!) cavities that I had. I said no, I do not want my teeth filled today. She got up and walked away, did not tell me to have a nice day or anything further. She was completely uninterested after I told them I just wanted my teeth cleaned. The whole time I was there, I overheard many conversations about money and insurance and very pricy services being offered to other patients. I smell a money-hungry practice that takes advantage of people who do not know any better. If you decide to go here, I suggest you get a second opinion.
Rachel Cadet
I don’t know what happened upon my visit, but it certainly does not line up with all of these other 4 and 5 star reviews! First of all it took over 30 minutes after creating my appointment to be seen. Then when my name was called the young man who came to get me was clearly learning the ropes (I hope) on how to capture the x rays and photos for my teeth. It took him at least 45 minutes in total to get the photos and xrays done before he finally called for help. Again he was very kind but when I went to have a seat in the chair in the back they placed a WET AND BLOOD STAINED protective apron-like thing on me (I don’t know the proper name). I asked the young lady about why it was wet and she said “it’s fine” and just placed it on me. Then I looked down and saw the dry blood and she said it was red paint(?!). The young man who originally was taking photos of my mouth then places the protective cover on the back of the chair that she supposed to go on as not to spread germs 10 minutes after I was already in the chair. Then the doctor comes in and literally my mouth was open for all of 15 seconds before coming to a conclusion to that I needs 6 extractions and have 7 cavities. I went to another dentist who told me I needed 1 extraction and have 3 cavities. Then it took about 20 minutes after that to be given my paper work doc I coulda leave. The other issue I had was the openness of the office. You can literally watch someone else getting work done in their mouth and people hadn’t to walk through where I was lying in order to get in and out of the office. There are NO DOORS and poorly place s dividing walls. I will say that the staff is kind though. But please save your time and don’t bother coming here.
Samantha Enriquez
Honestly BEST clinic ever loved the staff doctors absolutely amazing and such a positive and great environment will definitely recommend:)
Tee W
First want to say thank you for being open on the weekends! Appointment was @2..got called back at 345. The lady apologized for the wait. I had no problem with the wait. Then while in back I sat for an hour before being seen. Then was just left in back for over 30 min. I left but made appointment to go back. They were friendly and apologetic enough to give them another go. Maybe it was just an off and extremely busy day. Hope next one is better.
Dalila Swift
Doctor Omar was my dentist and did a really great job with being quick with my wisdom extraction. I was super nervous about it and my dental assistant Kiana did great at reassuring me throughout the whole process. The office is so friendly Keely and Rami also came to check on me. Those were two other dental assistants just being nice. I definitely recommend this place of business
Robin Ward
Xrays are taken in open space where everyone that enters the front door can see you as well as other patients. The xray tech scratched the roof of my mouth, I was sore for two days.The doctor came in to let me know that I didn't have any cavities, but never showed me the xray. I never went to a dentist that did not show me my xray. I was very disappointed because he was not the doctor that I initially chose.
TeeTee Babee! Vlogs
The front desk staff is very friendly but the wait is way to long. I had an appt for 10am the 1st time I went and wasn't seen until 11:30 and on my second visit my appt was for 9:30 and I wasnt seen until almost 10:45 at which time dentist wouldnt accept the Aetna Dental Savings plan I had, even though they accepted the plan according to the insurance company. It kind of felt like once Dr. Omar saw the amount that I would have saved he didn't want to accept the price. I was planning on paying for the procedure in cash which would have been around $1200 without the discount and $1000 with the discount. Long story short going there was a complete waste of my time.
Barbara Ford
Great atmosphere,,,,staff is very nice and helpful to all your needs,,,,,love all them. And my dentures are awesome