Review of West Sunrise Dentistry
West Sunrise Dentistry: a dental clinic located in Sunrise, Florida, that offers a range of services including general dentistry, cosmetic dentistry, oral surgery, dental hygiene, and teeth whitening. The clinic is open six days a week, from Monday to Saturday, and has flexible hours to accommodate patients' schedules.
The clinic's staff is friendly and welcoming, providing fast, efficient, and warm service to patients. Patients have praised the staff for their professionalism and kindness, with some mentioning specific staff members by name. Bri, a dental assistant, has been described as sweet, professional, and awesome, while Dayanna, a hygienist, has been praised for her patience and gentle touch. Dr. Golden, the clinic's dentist, has been praised for his knowledge, skill, and passion for his field.
While most patients have had positive experiences at West Sunrise Dentistry, a few have had negative experiences. Some have complained about long wait times, while others have criticized the clinic's billing practices. However, these negative reviews are in the minority, and most patients have left positive reviews.
Overall, West Sunrise Dentistry is a reliable and welcoming dental clinic that provides quality dental care to patients in Sunrise and the surrounding areas. Patients can expect friendly service, flexible hours, and a range of dental services to meet their needs.
Amenities
- Wheelchair accessible entrance
- Has online care
Kate Gold
I love West Sunrise Dentistry. I use to be afraid of the dental visits. My Hygienist Dayanna Mundul is absolutely great for my teeth cleanings and whitening. I recommend this dentistry 100%. They are amazing!!
Shannon Hamilton
Why make an appointment and have to wait almost an hour to see the dentist? This isn’t the first time I’ve come here and wait for so long. Save your time and go some where your time will be respected. The front desk associate middle aged Spanish woman you need to check the attitude sweetheart.
Elizabeth Guevara
12/02/2022 Got to the dental office. Was checked in, seen and out in 15 minutes. Great job. Thankful for the more efficient service. And the new dentist, I really like her. ⭐️⭐️⭐️⭐️⭐️
11/29/2022 I had an appt scheduled at 2pm. Got to the office and have to wait to be checked in. Then I sat and waited for 30 mins to be told they will be with me shortly. You all are already 30 minutes behind. You all need to understand:
1) people are spending time to come to your office.
2) we are requesting time off from work to attend these appointments.
3) we are sometimes try seen during our lunch break.
Be respectful of your patients time and money being spent. A courtesy call to advise you are running behind and a possible reschedule of appointment would be appreciated so I don’t waste my time to come there. ⭐️⭐️
11/22/2022 I had a cleaning with Ivis. 5 stars to her. I’ve been coming here for a little while now. Let me tell you, it’s the best cleaning I’ve had in a very long time. She is gentle, honest, gives feedback, provides guidance. Since I’ve been coming here, many hygienists struggled to floss my teeth but today, she was able to floss between every tooth. I look forward to my next appointment with her. ⭐️⭐️⭐️⭐️⭐️
Leeroy Jenkins
Have been coming here for about a year or so. Dr golden is the man. Very knowledgable and friendly staff. I had work done at a different dentist about a year ago, and the crown fell off while I was eating dinner a few days ago. I came in to dr golden and he re-cemented it free of charge. Also had a filling, some cleaning, and some other work done by dr golden a few month ago. 5/5 dentist!
al spence
Dayanna is the best hygienist, she is Colombian, and I love Colombians. Does a great job at what she does. Great experience every time I go. Always look forward to my next appointment.
Carolyn Sereno
Don't be mislead by the pretty decorations & kind voices of the staff. I spent 2 hrs here & my issue wasn't resolved! They wanted to charge me over $1000 for a procedure they recommended. I called my insurance carrier & found out that the procedure was completely covered! I called to reschedule with this new information & I was informed that they wouldn't take my insurance. Various highly specialized equipment was used to take several xrays. I was told I could access my records anytime I needed to. When i asked for them they didn't comply. I had to go to the office physically & wait for them to be emailed to me before leavingtheir office & going to my new appt with a different dentist. Even after insisting on all the records I'd been promised I was only given 2 of the xrays. The office staff also failed to return my insurance card. I had to go to their office to retrieve that as well. Lots of wasted time & aggravation!
Chantal Stanley
Wonderful Staff.....Bri is my girl, she's awesome with assisting Dr. Golden...Dr. Golden is Excellent and he genuinely cares about his patients My new Dentist office and I Love it
Jenifer Nicole
I love this dentist office! I been coming here for almost a year now. I have recommend my parents and my coworkers and they love it also. We all see Dr.Golden. The office staff has amazing customer service. It always smells and looks very clean when I go there. I recommend this office for all your dental needs.
Jamile J Brown
First time there best experience ever
I had To get a deep cleaning which I was afraid of. The last time with Another dentist I was In pain. Not this time it was excellent , she was so patient and thorough during the process.
Also had a hole in my tooth that he took care of with no pain and it looks and feels brand new! THANK YOU TO THIS TEAM
Katie Perrigo
Definitely felt like they were trying to scam me when they tried to tell me I needed a special cleaning that my insurance wouldn’t cover that would cost me hundreds of dollars out of pocket. I told them I was not going to do that and they decided I could just do a regular cleaning. I have never gone to a dentist that told me I needed something more than what I actually needed for a cleaning, and I have had extensive dental work. My appointment also took nearly 2 and 1/2 hours. They didn’t guarantee that I would even get a cleaning even though that’s what I had scheduled an appointment for. I gave them 2 stars because despite my poor experience, the staff were friendly and it was clean. Won’t be going back.