Northwest Dental Center
Review of Northwest Dental Center
Northwest Dental Center: Providing Quality Dental Care for Over 20 Years
Northwest Dental Center is a reputable dental practice located in Boise, Idaho. The clinic specializes in general dentistry, endodontics, and cosmetic dentistry. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM, and on Wednesdays from 7:00 AM to 5:00 PM. On Thursdays, the clinic closes early at 3:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays.
The clinic is staffed with highly qualified and experienced dentists, hygienists, and support staff who are committed to providing quality dental care to their patients. The clinic uses state-of-the-art equipment and technology to ensure that their patients receive the best possible care. The clinic also offers a wide range of dental services, including routine dental check-ups, teeth cleaning, fillings, root canals, crowns, bridges, and dental implants.
The clinic has received numerous positive reviews from satisfied patients who have praised the clinic's friendly and professional staff, the quality of care provided, and the comfortable and welcoming atmosphere of the clinic. Patients have also commended the clinic for its efficient and timely service, as well as its commitment to patient education and communication.
If you're looking for a reliable dental practice that provides quality dental care, then Northwest Dental Center is the perfect choice. With over 20 years of experience in the dental industry, the clinic has established a reputation for excellence in dental care and patient satisfaction. Book an appointment today and experience the difference that Northwest Dental Center can make in your oral health and overall well-being.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Ann Marie Fisher
Dr. Cook and all the staff at Northwest Dental are amazing! They recommended the best option for me. Not having dental insurance is always stressful. They make it less stressful and are always kind and caring!
Shelly Martin
I was referred to Northwest Dental Center because they are compassionate and very caring toward patients. As I walked through the door, that became obvious immediately. I had put off going to the dentist for a variety of reasons and my teeth were in terrible shape due to a lot of factors. Once I was in the chair I felt as though I was going to get the best they had to offer regarding my situation. I came away with a comprehensive treatment plan to restore my dental health. These folks are tremendous!!! If you need dental work, call now, you will be glad you did. For the first time in 20 years I feel like I'm going to get my smile back with no more covering my mouth. Thank you Northwest Dental Center!!!
Susan Colson
Professional, friendly, and competent. The dental hygienist was thorough with proficient skills and attention to detail. Entire office was friendly and on time.
Jennilyn Parish
I've been using Northwest Dental for our families dental needs for close to 20 years now. Dr. Cook and his staff have always done an amazing job! Thank You!
Brooklyn Bingham
I really enjoyed my time at Northwest Dental! I felt so welcomed when I arrived. My hygienist Jen was so friendly. She seemed to really care. She did a very thorough cleaning, my teeth felt so clean. Dr. Bingham was very kind as well. He was gentle and careful.
July Groves
Dr Cook and his staff are always so kind. They do their best to make you feel comfortable and truly care about your dental health.
zhenzhen zhi
Edit to add:
I understand it may take longer for the insurance company to process a claim, if and only if they received the claim in the first place! Northwest Dental didn't seem to care if the claim was filed correctly and reached the insurance company, all you did was kept billing the patient and told the patient to wait and not call the insurance (until 5 months later).
Me and my husband had our regular cleaning in March, first time with this dental clinic. Service was good, but billing was the worst I've experienced ever.
In April, we received a hefty bill, so I called and asked what was going on, because I'm used to the dental clinic working with our insurance directly. I was told, the claim was sent and they were just waiting. When I asked if I should call my insurance to help the process, I was told no, just wait.
In May, the same hefty bill came again, so I called again, the same story. I was told to wait and not to do anything.
June and July went by, no more bills, so I was assuming the claim went through finally.
Then August came. The same hefty amount PLUS a "financial charge". I called again. The lady who helped me this time said claim was submitted in March and it still wasn't processed, and told me to call my insurance because they could only submit claims electronically and could not call or email my insurance. Really? There is a phone number on my insurance card that I provided back in March! And if you have a problem with the claim, why don't you let me know or at least try to talk me or someone?!
Anyways, Northwest Dental agreed to submit the claim again electronically. I called my insurance immediately afterwards and only to find out that my insurance didn't receive any claims for me and my husband at all. This whole five months of waiting on a claim that Northwest had no interest in working with an insurance company to resolve, is just unbelievable.
Just to add, my kids who went to another dental clinic in March had no problem with billing at all. And Northwest Dental is "in-network"
S
They were considerate of my fears and made me feel comfortable. The ladies were smiles and kind. Dr. Bingham was pleasant. I hope to go back soon.
Excellent visiting experience in awhile with a dentist.
McKayle Parish
I've been getting my dental care here since I was a kid, they are very friendly and informative. High quality care, great dentists and hygienists 😊
Robin Kawczynski
My daughter, her service dog, and I had appointments today for our 6-month cleaning and check up. The dental hygienist was wonderful, Dr. Bingham is always great, and Ben, the service dog in training was welcomed and, for his first dentist appointment, he did great too!