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Review of Willamette Dental Group - Grants Pass

Willamette Dental Group - Grants Pass is a dental care center that provides a wide range of services to its patients. The center is located at 702 SW Ramsey Ave Suite 224, Grants Pass, OR 97527, and is open from Monday to Saturday. The center offers services such as denture care, endodontics, oral surgery, orthodontics, pediatric dentistry, and periodontics. The center has a team of experienced and highly qualified dentists who are committed to providing quality dental care to their patients.

The center is known for its patient-centered care and ability to explain medical information to patients in a way that is easy to understand. The staff is friendly and welcoming, and they go out of their way to make patients feel comfortable during their visits. Patients are also pleased with the center's ability to keep them informed about their treatment options and the cost of their care.

However, some patients have had negative experiences with the center. Some have complained about the center's insistence on taking X-rays, while others have had issues with scheduling appointments. Despite these complaints, the center has received positive reviews from many of its patients.

If you are looking for a dental care center that provides quality care and has a team of experienced dentists, then Willamette Dental Group - Grants Pass is worth considering. The center offers a wide range of services and is committed to providing its patients with the best possible care.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Willamette Dental Group - Grants Pass Reviews - 15

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Desirae McGuire

Desirae McGuire

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Great Service Comfortable Experience Friendly Staff

Having work done at this office has been phenomenal. They do there best to keep me as comfortable as possible and check on me throughout my treatment. I can honestly say I don't mind going to the dentist now! Great job!

Kimberly Bennett

Kimberly Bennett

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Poor Communication Lack of Continuity of Care

After being referred out to Siskiyou Endodontics for a root canal of which that provider was amazing, I followed up with Willamette to start the crown process. Very rarely will any dentist say a tooth shouldn’t have a crown after a procedure which makes the tooth weak, has a potential of fracturing, and then the tooth would need to be extracted. I was told I would have to wait for the report from the Endo. I feel dental office staff should be able to confirm patient showed for their appt and reason for referral/treatment was completed would be enough to schedule the next appt. Between time report could be received and reviewed. Aside from my employer provided dental care, I pay for services and if someone contacts an office for dental care then an appt should be scheduled. If a patient is referred out for a crown, a follow up appts for next steps should be scheduled. It’s continuity of care. Instead, weeks are allowed to pass before an appt is scheduled.

Paytyn Wheeler

Their patient centered care and ability to explain medical information separates them from other providers in the community. Thank you!

Tracy Linstad

Tracy Linstad

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Pressure for X-rays Poor Customer Service Medford Office Better

The ladies in the front office have always been great, but Dr. Tommerup strong arms patients into getting X-rays. Two years ago, I caved in to the pressure; this time I did not. When I declined X-rays, they refused to perform an exam or to even clean my teeth. I was told that they could lose their license if they didn't take X-rays every two years. I pointed out that I had been paying my premium all this time, but that didn't matter. Customer Service sent me to the office in Medford where they did clean my teeth and perform an exam without X-rays. I am changing my insurance, and will never go here again.

Abby Boeggeman

Abby Boeggeman

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Great Service Friendly Staff Comfortable Experience

Lisa and Emma were absolutely fantastic they got me in early and were a pleasure. They took care of me and made sure my teeth were clean and healthy and I was comfortable and taken care of. I recommend Willamette to anyone who is looking for a new dental or orthodontal place they truly do take care of you and care about you. Service is quick and painless I look forward to every appointment. Whole family goes here and we all couldn't be any happier the service is amazing and we will continue to go here and enjoy the kind faces. Overall fine establishment, great tech, even better people.

Emerald Burton

Emerald Burton

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Poor Service Long Wait Times

I had gone to Bright now and they always out scheduled me and would never fix my filling just kept wanting to do x Ray's and cleanings. Today was my first day a willamate and they are doing the filling today instead of making me wait months and months like Bright Now.

Andrew Smith

Andrew Smith

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Poor Service Unprofessional Behavior Incompetent Dentist

The dentist refused on multiple occasions to refer me to a dental surgeon to remove my wisdom teeth. My teeth are very tight together with no room in the back for more teeth to grow in. Upon my wisdom teeth growing in and not being fully ruptured, giving me infection under the gums I asked again and the dentist wouldn't do it. Instead said I should flush my gum that is covering my tooth with mouthwash every day for the rest of my life. Knowing (with no medical experience) that this makes zero sense, I went to a different dentist who was shocked that they weren't removed before they even came in as x rays showed there was no room for them. On top of that, it is extremely unhealthy and makes no sense to leave a tooth that won't fully rupture and keeps creating infection in the mouth. Finally getting them removed like they should have been 2 years ago. 4 people in my family went to this office, none impressed.

Jeff Warkel

Jeff Warkel

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Professional Caring Clear Explanation

Because they wanted me to get the best in care for everything from clearity to understand about what they are going to be doing & WHY ! Unlike others in the same field 😎 that act like they doing you a favor and get your money and slap you on the back and say see you soon to get more things done , hopefully things that need to DONE ! Anyways I'm glad that I found this place , I'm getting things done and exsplained to me !! everything! THAT is the ultimate sign from a professional team who CARES ABOUT you and of course not just about the money !

Valaree Christodoulidis

Valaree Christodoulidis

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Poor Service Limited Abilities Unhelpful Staff

I do not recommend Willamette Dental Group Insurance coverage. It's a waste of money due to their limited abilities and staff that doesn't readily provide information to the patients about their teeth.

DOUGLAS FRANKLIN

Excellent team & Excellent experience overall.

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Willamette Dental Group - Grants Pass Hours

  • Monday 7 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 7 AM to 5 PM
  • Saturday 7 AM to 1 PM
  • Sunday