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Review of Smile Time Family Dentistry

Smile Time Family Dentistry is a dental clinic located at 106 S 21st Ave, Hattiesburg, MS 39401. They offer a range of dental services including general dentistry, cosmetic dentistry, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM. They do not operate on Saturdays and Sundays.

The clinic is known for its friendly and knowledgeable staff who go above and beyond to assist their patients. They provide a comfortable and relaxed environment for their patients, ensuring that they feel at ease during their dental visits. The clinic has received positive feedback for their professionalism and the quality of their work.

One of the standout features of Smile Time Family Dentistry is their commitment to patient care. They take the time to explain procedures and treatment options to their patients, ensuring that they have a clear understanding of their dental health. The clinic also offers amenities such as blankets to keep patients comfortable during their visit.

While there have been some negative reviews regarding long wait times and issues with billing, it is important to note that the clinic has made efforts to address these concerns. The current billing manager, Mrs. Sarah Morgan, has been praised for her transparency and willingness to resolve any issues that arise.

Overall, Smile Time Family Dentistry is a reputable dental clinic that provides a range of dental services in a comfortable and friendly environment. Patients can expect to receive quality dental care from a knowledgeable and caring staff.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Smile Time Family Dentistry Reviews - 154

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Latasha Walters

This office and it’s dentist, hygienist, and assistants are a GEM. The office is very easy to locate, also very up to date so that the visit flows well to get you in and out (in a good way). Everyone was VERY informative, helpful, and ALL SMILES. Can’t say enough about my first visit other than my 8 year old is looking forward to returning which says a lot. The front desk assistants were so helpful the moment we walked in and showed us everything in such a personable way, great first impression. Our hygienist Alina was seriously the sweetest, very knowledgeable, and positive. Her energy was contagious and made my daughter comfortable and right at home although it was only our first visit. Still can’t get over how easy it was to walk in, get her cleaned and checked, with a future treatment plan...leaving us saying in the car WOW that was fast/easy. Try this office if you’re looking for a new dental home, I never leave reviews, no really, but it’s the least I could do after a great experience. Try SmileTime out you won’t regret it...you’ll have the same review. :)

joshua baccus

Quick job but professional work definitely could change my idea of the dentist

Cindy Hornsby

The employees of this dental clinic are so very kind and empathetic. I have a dentist phobia that stopped me from seeing a dentist for my entire adult life until today. They walked me through each step before they did it and checked on me often to make sure I was okay with what they were doing. They were thorough and offered many options for how to execute my dental plan to correct my dental issues. I cannot recommend them highly enough.

Ron Molina

In short: Relaxing, worthwhile, and fun.

In full: It was my first time coming here today, and I had a great experience. The facility was clean, and the staff was welcoming. You will fill out the initial paperwork using an iPad; easy to read and complete. The waiting room chairs were comfortable, and the bathroom had fancy hand soap that smelt good. Miss Chelsea (spellcheck) was my dental hygenist, and she did a fantastic job cleaning my teeth. The tools used were high-tech and made my cleaning experience relaxing. All of the staff that I interacted with today had good soft skills and knowledge in their roles. Thus, contributing to the fun I had and my time well spent.

Kent Tidwell

Very helpful, knowledgeable, friendly and assisted beyond my expectations

Amber Fink

This was an amazing dentistry. The staff was so helpful, when I walked in for my appointment everything was already waiting for me. The building and stunning design really amazed me. The hygienists and dentists are so knowledgeable. You can ask them any question, because they have the answers. Plugs are available to help drown out the drill noise so they are mindful of their customers. The place was so clean and immaculate, you can just tell they love what they do. I am very pleased with this denistry, I am very pleased with the staff and dentist. I would highly recommend anyone (especially if you're scared of the dentist) go there and let them place your mind at ease. They are great at what they do and you can tell they are very passionate about anything that deals with the mouth. My questions I asked them were kind of weird questions, but they had an answer to every one of my unusual questions. They are professional, experienced, helpful, sweet, and so mindful of their customers. I guarantee you won't find any place better than this dentistry.

michelle Causey

Had a wisdom tooth and a another tooth removed. When I say this staff was amazing I mean it. Very clean facility. The staff made me feel very relaxed and made sure I was comfortable since I was already nervous. They were very patient with me. Great experience and I would recommend these guys to anyone.

Christy so entertaining!!!!!!!!!!!!!!!!! Kelly

My experience was very positive! My dental assistant made my visit more relaxing and done all patient care in a very professional manner. The dentist was also professional and made my visit as quick and painless as possible. The staff was very polite my visit would rate 5 stars I would recommend this clinic for sure.

Sean H

The entire team at Smile Time greatly assisted me in my time of need. With only a week before my deployment, they were able to determine I had an abscess, refer for a root canal, and assist in tackling the beast that Tricare can be. A crazy week made simpler. Every step of the way, Ashley would call and update me to be certain this problem could and would be corrected before I had to leave. Anyone who's dealt with Tricare knows the complications and pain behind authorizations and referrals. The entire team here made sure the process was transparent and fought to ensure communicating the severity and timeline of my treatment was priority. Working with this crew has made me certain of my continued use of Smile Time, not only for me, but for my family. The genuine care and professionalism provided here is truly top notch. I cannot thank and recommend this team enough.

Brittany Woods

They have been very thorough and wonderful. We were very anxious when coming there as we had just decided to drop our old dentist of 10 years. They made my decision to come there feel like a giant weight was lifted off of me. They all seem to work as a great team and get you right back in for any follow up work.

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