Smile Time Family Dentistry

I’ve had dental work done for almost 20 years and this is by far the best place I’ve been to. Everyone is so nice. Super clean, fast, and they do great quality dental work. I’ve had zero problems and I consistently recommend them to my friends.

Best experience I've ever had at a dentist's office. I absolutely hated going to the dentist my entire life, until I came here. The entire staff is caring, friendly, and actually want you to have a pleasant experience while you're there. Alina is the very best and most caring hygienist I've ever seen, by far. I won't go to anyone else.

Service was fake and horrible.. They smiled in your face while not cleaning your teeth thoroughly. They fix 4 to 5 teeth in one visit painful. They don’t give you enough medicine to deaden or numb. It’s a rush job every time I went. I heard children screaming saying it hurt. On top of all that my teeth is in worst condition before I ever entered the facility. The dentist I have now said this was a poorly done job.

I highly recommend Smile Time Family Dentistry to anyone needing any type of dental care! The staff are exceptionally affable and welcoming. Sam and Amanda at the front desk were not only friendly but also fun-loving and easy-going, while also professional, and Sherry in the office has a warm personality that is the epitome of southern hospitality. And Chelsey is hands-down the best dental hygienist I've ever seen. Not only is she good at her job and gentle with her patients' teeth, but also she is kind and empathizing. And Dr. McCurdy is a knowledgeable, approachable, and professional dentist who takes time with her patients. I could keep going because the other staff members also all were exceptionally friendly, but those were the ones who personally cared for me. If you're looking for dental services in the Hattiesburg area, Smile Time is the place to go.

I have been with Smile Time for some time and had been happy with them. However, for the second time they canceled my appointment because they couldn't reach me to confirm. They gave no warning, just said "we can't see you today" when I arrived. That is bad business considering I made the appointment and arrived on time.

The staff is warm and caring. They work with me to accommodate my crazy schedule and always ask to see pics of my twins. I love Dr. McCurdy. She provides excellent care and makes me feel at home.

Everyone is very friendly. They were great about explaining everything they were doing before they did it. The hygienist was awesome about answering all my questions as well. I also like their updated software so it's really easy to do paperwork and see the breakdown cost of procedures.

Would be a zero.....

So the dentist here must have gotten licensed from YouTube. She kicked me and my son out. We have only ever used gas on him if we had to drill a cavity. This time we had gone in to have a cap that had only been on for a month put back on. When i said no to the gas she told us to leave and not come back. Now over a year latter and more money spent at a different and better dentist mostly fixing her work. I get a bill, with zero information on it. I called to get more information and was told they would have to call me back. That they could not explain why I had gotten it. We had paid cash for all co-pays. Just run they dont know what they are doing here.

We DO NOT RECOMMEND.

We came here for an emergency visit in 03/3017 and now in 4/2018 we still haven’t been able to talk to anyone about a bill we received.

4 times over the last year we have been told “our billing expert is working on a list and will call you, within 2 weeks.”

Only one person in the office is trained to deal with billing questions, whom is the office manager and a working hygienist.

I spoke with office manager today and when I requested X-rays she stated that their x-rays digitally are less quality than printed and mailed. The manager’s demeanor was as if it was of inconvenience to request for our information, and very sarcastic. We are out of state and most offices are digital and require digital X-rays for evaluation.

Our bill was because the insurance company “doesn’t pay for a certain procedure on the same date as another procedure, and she didn’t know that at the time.” They are not thoroughly verifying your insurance.

I am in the dental field and am very up to date on dental protocols.

Very, very poor customer service that we have experienced.

I usually don’t like the dentist but Dr. McCurdy and her staff makes you feel very comfortable. If your cold no worries they bring you a blanket. They even call you and check up on you the next day. I would highly recommend going here!