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Review of Smile Time Family Dentistry

Smile Time Family Dentistry is a dental clinic located at 106 S 21st Ave, Hattiesburg, MS 39401. They offer a range of dental services including general dentistry, cosmetic dentistry, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM. They do not operate on Saturdays and Sundays.

The clinic is known for its friendly and knowledgeable staff who go above and beyond to assist their patients. They provide a comfortable and relaxed environment for their patients, ensuring that they feel at ease during their dental visits. The clinic has received positive feedback for their professionalism and the quality of their work.

One of the standout features of Smile Time Family Dentistry is their commitment to patient care. They take the time to explain procedures and treatment options to their patients, ensuring that they have a clear understanding of their dental health. The clinic also offers amenities such as blankets to keep patients comfortable during their visit.

While there have been some negative reviews regarding long wait times and issues with billing, it is important to note that the clinic has made efforts to address these concerns. The current billing manager, Mrs. Sarah Morgan, has been praised for her transparency and willingness to resolve any issues that arise.

Overall, Smile Time Family Dentistry is a reputable dental clinic that provides a range of dental services in a comfortable and friendly environment. Patients can expect to receive quality dental care from a knowledgeable and caring staff.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Smile Time Family Dentistry Reviews - 154

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Big Rig Dryver

Had a terrible experience. Was im severe pain called and talked to the receptionist. She told me she would talk to the dentist to see if she could do anything to help and call me back. I waited a few hours and called them back but couldn't get through . I finally got to speak with her again the next morning and she argued me up and down that she never told me that. She was very Rude and told me that I could just go somewhere else and shortly after hung up on me .

Ayhana *******

My family and I have been going to Smile time for over ten years, I always would received the best customer service and care up until about a year ago! I'm not sure whats going on with the staff that's working there now but I am not pleased with the way my childern and I have been treated! On more than one occasion I have scheduled an appointment for my daughters and have been told that it was cancelled or they did not see it! Well today was it for me. My daughter have had an appt scheduled well over two weeks ago and was set for today at 3 pm. I received a call at 8:20 this morning telling me my daughter's appt need to me rescheduled because of a scheduling conflcit! You can not do people like this, especially on more than one occasion! I am very displeased and will never recommend anyone to this Dentist office! Not because of the doctor, she is wonderful but she needs a whole new staff ASAP!!!

hayley newsom

This was the most amazing experience I have ever received from a dental office! I have moderate to severe anxiety about the dentist from a previous horrifying dental incident. I was soooooooo nervous walking in this morning for my appointment. My hygienist Chelsea was incredible, she totally put me a ease. She is as cute as a button and incredibly down to earth and sweet. I spoke with Dr. Wendy briefly, she was very nurturing and thorough which I very much appreciated. The clinic was very clean and modernized which is a major plus for me. I would strongly recommend that you come see the girls at Smile Time Family Dentistry. I have found my forever Dentist!

Sherry Windham

I found this dentistry after doing a google search. After reaching out to them and asking numerous questions, they were able to answer everything and also get me scheduled in sooner than my other dentist. After having a root canal I needed a crown and didn't want to wait until after the holidays. They were able to schedule me in quickly and get my temporary crown in just in tine for Thanksgiving.. We all know we don't want any issues with eating when it comes to mama's dressing. 😄💜.Thank u guys so much..

Lauren House

I've been coming to this dental office for a couple years and I absolutely love coming here! Yes I like coming to the dentist lol! My dental hygienist and the rest of the team are wonderful! I feel welcomed and everyone is really friendly from the time I arrive to the time I leave! The work I have had done is fast and convenient and my teeth are healthier because of them. Big shout out to Alina! She is so sweet and funny and makes my dental experience wonderful!

Christy Brewer

This was my second visit at the dentist office and I had an excellent experience today. The staff was very friendly and helpful as always and everyone is very professional and nice. Dr. Wendy and her staff done an excellent good with my tooth extraction and made sure that I was well taken care of. Thanks so much I really appreciate everything. Have a blessed day!

JP Morgan

Great customer service and awesome dentist. I have used these amazing and awesome people for years. They have always helped me with my teeth and are quick to get me in if I have any problems will always go back to these fine, outstanding people. Thank you so much for all the the fine work.

Alexis Goree

I would definitely recommend Smile Time Family Dentistry. Everyone was really nice and helpful. My teeth were stained when I went in for a cleaning and when I left, my teeth looked like new. I got my smile back!! I will be going back for sure and I plan on recommending them to my friends and family.

Miracle Newell

I called this dentist office last Friday morning while at another appointment to set an appointment with them. They very politely and swiftly set me an appointment for four o’clock the same day. The staff was very friendly. It was cold in the exam room that i was in and the receptionist that took me back even gave me a blanket. The doctors did an xray, found the problem, referred me to an oral surgeon and im pain free today. Hands down the best dentist I’ve even been to. If i could give ten stars, i surely would!

Shanalyn Wheeler

I would not recommend Smile Time Family Dentistry. While the staff was very friendly, they were inconsistent with the information that they provided. The cost was also very high. The doctor did not listen to me when I told her my tooth hurt and recommended fixing a different tooth. Two days later the tooth that was in pain cracked.

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