American Family Dentistry Olive Branch

Very impersonal corporate dentist office. You can't even call the office directly! There is no email listed I can find. I need to cancel my appointment for Tuesday, if you do. Notify then within 48 hours it's a 75 dollar fee. So I try to call the number listed on Google maps and I get sent to some other office that is closed. Liti the only way for me to notify them would be to drive to the office and tell them in person, or I get charged 75 dollars. The are so walled off from the customer it's crazy. I've never been to a business that you could not call the actual physical location to talk to someone.

I highly recommend American Family Dentistry. For over 6 years, I’ve received quality care. Macy, my hygienist, is great - personable, explains everything so I can understand, and does excellent work.

I really liked this office and Dr. Yu up until my appointment today. He finished my root canal and then said he can no longer be my dentist because I have Tourette’s. Sending me on my way with a temporary filling and left to find a new dentist ASAP to complete the crown.

Great experience appointment time was 9am I was going in for dental work 5 minutes later. They explained the entire process to me with all options.

Dr. Yu is the best dentist ever! You won't be disappointed, I promise!! The best quality I've experienced in my life. The office staff is even better, friendly and professional.

First I want to thank the scheduling center for finding me an appointment when I needed it most. I had been up all night with a severe toothache. OTC meds were not able to ease the pain. Upon arrival at the Olivebranch location I was treated with courtesy. My wait time was short. I knew my pain was about to be over. Instead I met a Team that was not organized. Didn’t know where things were and did not know how to apply the BP cuff. Once the X-ray was taken, the Doctor stated I needed to see an Oral Surgeon. I asked if he could just pull it and again he stated I needed to see an oral surgeon. I asked if he could numb it for me and he said no. He gave me a referral and pain med and sent me on my way. I went to the parking lot and cried from pain and exhaustion. I called the oral surgeon and they were booked until 3/26. However, the scheduler at the oral surgeon said something I found interesting....the oral surgeon was only going to pull it!!! This whole time I thought my tooth had to be cut out. With all that, I called my former dentist and they worked me in. After prepping my mouth, my tooth was extracted within 30 seconds. Pain gone! Here’s my question to the idiot Doctor at American Dental..why did he say I needed an oral surgeon when I did not? Why didn’t he just tell me that American Dental does not perform tooth extractions? I’m glad I did not waste my time on calling around to fine an oral surgeon that may or may not have had an opening. When a patient is suffering, they need help. Not just a referral and pain meds just to be sent on their way. My dentist office did tell me that a lot of dentist are moving away from extraction as they do not make a lot of money of them. I’m very blessed that my now forever dentist treats his patients needs above anything else.

Allison was so gentle and informative I love her ❤️

I've been going here for several years and Macy is awesome!

Everyone is very friendly and they have taken very good care of me for several years now!

Always seen on time, and everyone is friendly.