Parkville Modern Dentistry and Orthodontics

Jace and dr Wendy and her staff are the best… I drive a hour just to see them. Jace was so patient while I got finances figured out. Did the dental work that day…. Will be back.

Chelsea was wonderful!! She made my daughter at ease……and me too (mom)!! she’s a great asset to your office!

I have been going to this dental office since we moved to Parkville 2 years ago. Within the last two months, I’ve experience nothing but chaos, misinformation, and and an overall time waste. Who really likes to go to the dentist? It makes it 10,000 times worse when appointment times and collecting insurance are in absolute disarray. The receptionists called to collect insurance not once, not twice, but three times. Then, they canceled my appointment accidentally. Ok, mistakes happen. I show up for my appointment…again, and was greeted with so many people in the waiting room, there were people standing. I get up to the receptionist desk, and yet another mistake made on the receptionist behalf. “Nothing was saved by the receptionist who’s name starts with an A” - so they attempted to get my insurance for the fourth time. Instead of a being apologetic, the receptionist met with an attitude, absolutely no empathy, and when I stated, “This is not working, I think I should find another dental office.” She replied, “I think that’s a good idea.” Again, absolutely no empathy or apologies from the woman in the glasses. If you’re looking for an office that will streamline your appointment and insurance, I suggest looking elsewhere .

If I could give an office 0 stars I would. My husband came here because he was having tooth pain, they did a root canal on him a week later that never stopped hurting. He finally went to an endodontist and found out the root canal wasn’t completed and he now has an abscess. We have been working with the office and the insurance company to get his benefits and our copay refunded and after over a month of them telling us it’s been completed, they still haven’t even sent the correct information to the insurance company. Not to mention, they billed the insurance for the wrong code, effectively committing insurance fraud and malpractice in one fell swoop. I have truly never worked with more incompetent staff in my life. They’re run by corporate so no one in the office can ever help you and they make promises to call you back and never do. I will be ensuring everyone I know understands that this office is full of doctors and staff who don’t know up from down and shouldn’t be practicing dentistry.

This is Wendy's husband leaving a review for the hygienist, Pierce, who saw me today 1-23-2020. I've had my teeth cleaned every year and today's visit was the most gentle deep cleaning I've had. What I appreciated most was how Pierce explained every step along the way along with the WHY. Great job Pierce and keep up the great work!

Worst dentist place ever. They treated me horribly and charged me without giving me a cleaning. They (I think the dentists name was Wendy) claimed I had periodontitis, but I went to 2 other places and they didn't find any problems. My mom had something similar happen. Will never ever ever go again and would discourage anyone from going here.

Dr. Yipp always puts me at ease when it comes to my oral health. I’ve been seeing him for over 6 years and he’s fixed all of my problems. He’s not just my dentist, he’s my friend and the entire team at Parkville Modern Dentistry works tirelessly to make sure your needs are met and on track for your goals.

Dr. Yip is a great dentist - he transformed my husband’s front teeth and improved his overall dental health. He painlessly did two crowns for me and today, replaced a filling on a front tooth that exceeded my expectations. If you’re looking for a new dental office I recommend Modern Parkville Dentistry.

The office is completely disorganized and the staff are incompetent. My wife and son already left and found a much better dental office, the only reason we're still there is because one child is about to get their braces off. They have so many people running in and out they can't keep track or who is who or what has been done for what patient. They also try to upcharge or add fraudulent charges so make sure you read your explanation of benefits very thoroughly. We are definitely spreading the word to avoid this office at all costs.

I had a very pleasant/comfortable visit! I felt well taken care of & left feeling more confident in my smile! 10/10 would recommend. :)