Parkville Modern Dentistry and Orthodontics

I would not recommend this place. My boyfriend had an appointment the day prior. He didn't have his insurance on file, so he called and gave to them SAME DAY. His appointment time was changed from 1230pm to 115pm. They had his insurance verified and they still took him. I come in the next day and they can't find my appt, had to put in another appt, and said they don't accept same day appts! This is discrimination and unfair practicing. We won't be back! Thanks for nothing

I left an unsavory review of this office before and the dentist actually called to ask me to take it down in 2018.

Three years later I would like to offer a quick but honest review of Parkville Modern Dentistry. Today I had to have a crown recemented for the second time in three years. Which was done at PMD initially--then the first recement which was only one year later. My new dentist said the crown was probably not made large enough to fit when it was done at PMD.

I would also like to say that I came into Parkville Modern Dentistry just for a cleaning more than a year after a root canal and crown and was told that the root canal and crown was not done properly and instead of just a cleaning--I got a whole new crown. Luckily they were willing to cover most of the cost since it was done "incorrectly". While placing the crown, the lower palate of my mouth was cut open and sutured.

I've had ZERO good results or experiences with this office.

Just had a great experience with Liz. Very professional and nice. Made the appointment go by fast. She’s the best! 👍🏻

I requested my appointment 6 months ago during my last cleaning. I was scheduled at 6pm for my next appointment which is what is asked for so I didn’t miss work… I got a call today indicating that I need to be reschedule because they booked me with the wrong person, and now the next available time for me to be seen is either during my work hours or in 2 months… CHECK WHO THEY SCHEDULE YOU WITH because your time means nothing to them…

Wait time is awful, staff is somewhat friendly, don’t handle insurance well, doctors are awful.
Edited 1/31/22
Went back for my monthly ortho and not even two hours later my bands came off I’m so done with this office highly DONT recommend.

Dr. Werley and staff are always great in accommodating my schedule even on weekends or late evening. Always profession and very good at their craft.

Dr. Moore is one of the best surgeons I’ve ever had. I don’t just mean oral surgeon, as I’ve had many surgeries. He is very supportive, kind, and does amazing work. I’ve had to get dentures due to prior chronic health issues ruining my teeth and he treated me with so much dignity and respect. In addition to this, the work he did is amazing. Most denture wearers have issues with fit, this is not the case with me. I had very little swelling and a fast recovery. I feel like I owe this to him. When his nurse couldn’t find a vein for my IV he jumped in without hesitation. I can’t recommend him enough!

The best dental experience I've ever had! Dr. Yip and all the staff are very friendly and helpful. They try to make sure you are comfortable no matter what the procedure entails.

AVOID. Several issues here. And there are plenty of other dentists. Wish I would have read the other reviews before going here.

1. While Dentist was friendly, I felt pressure to purchase an out of pocket 'deep clean' service, instead of just using the normal cleaning my insurance pays for.

2. Even calling in to set up the regular cleaning was met with resistance from front desk personnel. I had to insist, repeatedly, that I did not want the deep clean, just the regular insurance covered cleaning.

3. Dentist sent me on a wild goose chase to see a specialist for a tooth extraction. What dentist can't do a tooth extraction? Was told the place they referred me to accepted my insurance. But only after first insisting they call the place themselves to verify. They did. They lied. If I had not thought to verify when setting up the appointment, I might have gotten tricked into a hefty out of pocket issue. Called and complained. Dentist seemed to give a genuine apology and did the extraction himself.

4. Was shown one price for a crown, but after arriving for scheduled appointment, they tried to add on quite a bit more. I was very thorough and direct in my initial questions. "How much is the Total I will pay," is always a go to question for me. They lied, and when they refused to adjust their price to the original agreed on amount, (perhaps feeling that, since I had shown up for my appointment, I was committed), well, that was the last straw. Glad to go somewhere else.

They would rather watch several visits worth of revenue walk out the door than provide honest service. Friendliness of some staff does not make up for the strange practices here. If they make a mistake, fine, but they should own it and fix it and not put the customers through so many unpleasant experiences. Something is wrong here.

I had a great cleaning with Liz! She was very thorough and gentle. Thank you Liz!