Review of Dentists' Office of The Hudson Valley
Dentists' Office of The Hudson Valley: Providing Comprehensive Dental Care Services
Dentists' Office of The Hudson Valley is a dental practice located in Lake Katrine, New York. The practice offers a wide range of dental services, including cosmetic dentistry, dental implants, emergency dental services, oral surgery, orthodontics, and periodontics. The practice is open six days a week, from Monday to Saturday, and offers flexible hours to accommodate patients' busy schedules.
The dental practice has a team of experienced and highly skilled dentists who are committed to providing high-quality dental care services to their patients. The practice uses state-of-the-art technology and modern techniques to ensure that patients receive the best possible care. The dentists are friendly, compassionate, and dedicated to making patients feel comfortable and at ease during their dental appointments.
Patients have praised the practice for its excellent service, friendly staff, and painless procedures. The practice has received numerous positive reviews from satisfied patients who have praised the dentists for their professionalism, expertise, and caring approach to dental care.
However, some patients have expressed dissatisfaction with the practice's scheduling and administrative processes. Some patients have reported difficulties in scheduling appointments and have criticized the practice for canceling appointments at short notice. Others have complained about the practice's billing and insurance practices.
Despite these criticisms, Dentists' Office of The Hudson Valley remains a popular choice for patients seeking comprehensive dental care services in Lake Katrine and the surrounding areas. The practice's commitment to providing high-quality dental care services and its team of experienced and dedicated dentists make it a top choice for patients looking for a reliable and trustworthy dental practice.
Chuck and Angie Cunningham
One Star:
This dentist office is extremely overbooked and understaffed. At my first filling appt I had to wait almost 30 mins. Then there were mis-communications in the chair. Turns out fillings were not done correctly. On my second visit to get the filings fixed - again, overbooked and understaffed. Dentist and assistants are stressed out, harried, running behind, curt bordering on down right rude. And I have to go back again to have the one filing of the two fixed right again. I am a new establishing patient and this is just not good business practice. Rethinking “big business” dentist office compared to the “little guy”. 😕😐
Five Stars for:
Their new office manager, Ashley, was amazing. She listened to my concerns, treated me like a human being, addressed, and resolved all the concerns I had. The office is clean and Covid ready. Athena is a great receptionist as well. Always helpful, understanding, and pleasant!!!! 😎😃
Takiya Mitchell
I made an appointment almost 2 months ago as a new patient because i felt tooth pain. When i was on my way to my appointment i called to find out the correct address only to find out I never had an appointment. An appointment I KNOW I MADE. I am so disappointed and upset. I was then asked if I want to schedule one and I declined and said I will take this as a sign. I didnt know the receptionist were so incompetent until I just read the reviews here. Smh. I cant speak on the dentists because I didnt make it that far. But they definitely need new receptionists. P.s no need to reply to this dentists of the hudson valley because I would NEVER return or refer ANYONE here.
J S
This is the absolute worst case of professionalism I've ever experienced, this office has canceled every appointment on me every single month since July, sometimes twice in one month.
Today I arrive at my appointment early, fill out all the forms and I wait over an hour to be told "The phone system is down and the doctor can't do anything for you"
I don't know what a phone system has to do with dentistry considering 10 other patients were called into the office but this is the excuse I was given by the receptionist.
Tanya Tochterman
The staff at this office are the best. They are always ready to make me feel comfortable especially with my fear of going to the dentist in the past. I can truly say that my fear has been cured. Also very flexible with scheduling my appts. Love going to the dentist ♥️
Steve (Mac)
Excellent experience from the front desk to the dentist and dental assistants. They we're extremely helpful and patient with me during an episode of anxiety while having a filling placed. They are also excellent with both of my children. Would recommend to anyone and everyone!
Nancy Lawrence
I had a great first visit with Dr. Koh and his assistant Kelly on April 3, I have been with this practice since December 1993 and due to many of the changes with the dentist in the last few years I was considering changing practices but I must say I was impressed with Dr. Koh and Kelly due to their personal interest and attention to detail in my case so I’ve made a decision to stay with the practice I’m happy to say. I also want to mention the excellent visits that I have had with the hygienist Brittany and her involvement with me .
Thank you ☺️
Stephanie Papale
Melissa in reception is caring, kind, patient and awesome to work with. She is always courteous and able to help with whatever we need. We love Dr. Hinkle for his caring and amazing ability to help my younger daughter and Dr. Deans for her awesome orthodontist skills with my older daughter. THIS OFFICE IS THE BEST! Highly recommend them over anyone else in the Hudson Valley.
Heather Eighmey
Everyone was so warm and welcoming! They made a great 1st impression!! I really appreciate how there was nearly no wait time and I arrived early! I was so nervous as it was my 1st appointment there and they made me feel comfortable. Linda was so friendly and talked me through everything they were doing. They were wonderful.
Carrie Fisher
We love going to the Dentist's Office (not for the actual work lol) but because of the staff! The hygienists are always friendly and helpful. They make you feel comfortable too!! The front desk ladies are always smiling and remember and greet you from visit to visit.
Nick Essick
I did not have a good experience here. I had issues with my wisdom teeth at the time. I had an infection at the time that my primary care doctor believed could be from the wisdom teeth so they told me to go see the dentist, which I did. I went here and they basically were very rude and acted like I shouldn't have been there. It was the most uncomfortable experience I've ever had at a doctors office and have not gone back since. I then received a bill in the mail because I had switched insurances right before going there and they billing department was also very rude and not helpful at all.