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Review of Penfield Dental Care

Penfield Dental Care: Providing Dental Services with Mixed Reviews

Penfield Dental Care is a dental clinic located in Penfield, New York. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and teeth whitening. The clinic is open from Monday to Friday, with limited hours on Saturday and Sunday.

While some customers have had positive experiences with Penfield Dental Care, others have had negative experiences. Some customers have reported long wait times and unprofessional behavior from staff members. Others have reported being given unnecessary treatments and being overcharged for services.

Despite these negative reviews, some customers have praised the clinic for its friendly staff and quality dental care. One customer even reported that the clinic was able to diagnose a hearing problem that had been misdiagnosed by other doctors.

If you are considering using Penfield Dental Care, it is recommended that you read through customer reviews and get a second opinion before committing to any treatments. While the clinic may offer quality dental care, it is important to do your research and make an informed decision.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Penfield Dental Care Reviews - 171

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rachel Gordon

So easy to schedule an appointment as a new patient ! Bright clean office and friendly staff and the doctor was amazing. Highly recommend

craig henry

They wait until 5 minutes before my appointment time to tell me my “free” consultation costs over $100. I’ve been to about 6 other dentists and got free Consultations including X-rays so why would I pay to come here?? I just wanted prices for bridges and dentures. Rude secretary too, lost my business and many others too I’m sure…

Noreen Connolly

I almost never wait more than a few minutes in the waiting room; employees are all pleasant and cheerful, the hygienist explain what they are doing and are patient if you have phobias. I am a bit claustrophobic, so they work with me to make sure I am Okay with everything during any procedure. Dr. Ciccone is pleasant and straight forward, does great work and doesn’t recommend doing ‘extra’ work unless you really need it, unlike some other dentists I have had in past.

Erin

From the front desk to the staff I never felt more welcome, I also never knew how ticklish my gums were before coming to them. The staff is upbeat and understanding, and my anxieties were eased throughout my visit. 10/10 I recommend this facility.

Malik Salah

My visit was great. Julie was my hygienist and she had a very nice touch. I had no dental anxiety because she was patient and friendly. Overall it was a great visit and I highly recommend any new comers. The staff is very welcoming especially the assistants Allyah, Denita and Cj. 👍

Ify Uche

Haven’t been there in a year, and Dr Ciccone retired but the atmosphere is still the same. Everyone is so kind, Julie the dental hygienist was great, answered any questions I had, as well as Dr Fawad who was was really nice.

Greg Heister

Everyone was super friendly, were willing to do fillings the same day. They were also willing to work with me regarding X-rays and insurance issues. 11/10 would recommend

Hamilton Ellison

It took an extra hour at the dentist office before I could go, hopefully the next time won't be as long.

VANESSA Gargana

Everyone at Penfield Dental Care is terrific! All staff members are knowledgeable and caring in all areas of service. I’ve been a dental patient there for over 25 years, and I highly recommend Dr. Ciccone and his entire team of wonderful professionals to help you take the very best care of your smile and your dental health! ‘With Excellence’ is the phrase I would use to describe how they have cared for me and my family!

David Migliore

From the front desk to the dentists this place is the best. Dr. Rowland is wonderful, she explains everything fully and she answers all questions. Meagan the dental assistant is pretty wonderful to. They made me feel very comfortable . The front desk with Linda and Patty could not be better. They explain all charges throughly and are very friendly. Makes you almost look forward to going to the dentist !

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