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Review of Penfield Dental Care

Penfield Dental Care: Providing Dental Services with Mixed Reviews

Penfield Dental Care is a dental clinic located in Penfield, New York. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and teeth whitening. The clinic is open from Monday to Friday, with limited hours on Saturday and Sunday.

While some customers have had positive experiences with Penfield Dental Care, others have had negative experiences. Some customers have reported long wait times and unprofessional behavior from staff members. Others have reported being given unnecessary treatments and being overcharged for services.

Despite these negative reviews, some customers have praised the clinic for its friendly staff and quality dental care. One customer even reported that the clinic was able to diagnose a hearing problem that had been misdiagnosed by other doctors.

If you are considering using Penfield Dental Care, it is recommended that you read through customer reviews and get a second opinion before committing to any treatments. While the clinic may offer quality dental care, it is important to do your research and make an informed decision.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Penfield Dental Care Reviews - 171

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tina Shaw

I'm always so nervous about going to the dentist. I was very happy and glad I received the care I got. I haven't been in a while and they worked with me on the best solution for my problem. Thank you.

Barb amering

Dr. Ciccone and the entire staff work together as a terrific team. Very caring and professional and made my visit for two extractions comfortable. Worth investing in for total oral health.

Peggy R

The staff is very friendly. Dr J makes sure you understand any procedures that need to be done and always answers any questions or concerns you may have.

Alice W

I had high anxiety prior to my appointment and as soon as I walked in until the time I left I felt cared for! I will definitely make Penfield Dental as my home provider! Thank you for making my first experience easy to get through!

Bob Hewlett

No notification that Dr. Ciccone retired. Hygienist resigned. Left sitting in waiting room more than I have in 25 years. Had to remind dentist to perform two parts of treatment. This on top of incompetent practice management company Heartland (back office, not Linda at desk) Not coming back.

Robert McJury

Beena patient of Penfield Dental Care for 30 years. Excellent staff including Linda at the front desk to greet you, Melissa "my" hygienist who does a fantastic job and of course RR Ciccone who's cared for me with sedation dentistry since I became a patient.

Highly recommend !!!

Gina Sgrizzi

I love my dentist dr. Ciccone he always makes time for me he always squeezes me and he always fixes me up when I have an emergency I was having such pain in my mouth from tooth that had sharp edges took me right in and he filed it down and now I feel so much better and the staff of Jin Patty and Linda even the hygienist and the girls Amy Meghan that work with the doctor they're all wonderful people and even doctor Roland dr. Jill Rowland she's I'm blessed to have found them

Travis Sjursen

Dr.Ciccone and his staff are amazing! My 7 year old son fell and cracked his front adult tooth in half on a Sunday, of all days. I called the after hours number and Dr. Ciccone met me at his office within 20 minutes. He had just arrived at a friends house for dinner and left without hesitation. He sealed the tooth so that my son would no longer be in pain. He called first thing the next morning as promised and got us in for the first apt. My sons tooth looked like nothing had ever happened. Amy and Dr. Ciccone were so sweet with him and I could never thank them enough!! We love that they treat you like a part of their family!! Thank you Dr.Ciccone, Amy and staff!!

Margaret Schue

Extremely happy. Every one so nice. I wish I knew about this dentist many years ago. I had a bad experience once and have not been good seeing a dentist. Let alone petrified of dentist to getting up and walking out of office.
I have came to every appointment. I have no memory of procedure or any pain. Got to say Dr. is GREAT!!!!

stella marie

My first visit since Covid. I was apprehensive at first.
All protocols were met by the medical standards.
Safety and Security, added peace of mind, to me during these trying times.
I wouldn’t expect anything else from Dr. Ciccone and his staff.
SPECIAL SHOUT OUT TO: MELISSA MY HYGIENIST 👍 👏 🦷

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