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Review of Friendly Dental Group of Ballantyne

Friendly Dental Group of Ballantyne: Providing Quality Dental Care for the Whole Family

Friendly Dental Group of Ballantyne is a dental clinic located in Charlotte, North Carolina. The clinic offers a wide range of dental services, including general dentistry, cosmetic dentistry, orthodontics, pediatric dentistry, and emergency dental services. The clinic is open from Monday to Friday, with extended hours on some days, making it convenient for patients to schedule appointments around their busy schedules.

The clinic is staffed with experienced and friendly dental professionals who are committed to providing quality dental care to patients of all ages. Patients can expect a warm and welcoming environment from the moment they step into the clinic. The staff is knowledgeable and takes the time to explain procedures and answer any questions patients may have.

The clinic is equipped with state-of-the-art dental technology, which allows for accurate diagnoses and efficient treatments. Patients can rest assured that they are receiving the best possible care when they visit Friendly Dental Group of Ballantyne.

The clinic has received numerous positive reviews from satisfied patients. Patients have praised the clinic for its friendly and professional staff, thorough cleanings, and excellent dental care. Patients have also appreciated the clinic's efforts to accommodate their busy schedules and follow up with them after appointments.

Overall, Friendly Dental Group of Ballantyne is an excellent choice for anyone looking for quality dental care in Charlotte. With its experienced staff, state-of-the-art technology, and commitment to patient satisfaction, patients can trust that they are in good hands when they visit this clinic.

Amenities

  • Wheelchair accessible restroom

Friendly Dental Group of Ballantyne Reviews - 133

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Manishi Singh

Their work matches their name. Dr. and the staff are great. Perhaps the first time where I wasn't oversold dental procedures. Being new to Charlotte and with some past experiences in California where I could clearly tell that I was being ripped off, the experience at this place was almost difficult to believe. Service is very efficient. I was explained the cost very clearly and best of all, wasn't overcharged or sold additional unnecessary procedures.

Prashant Bele

Feedback is a dynamic description of one's experience. For instance, I was waiting for 50 minutes couple of days ago, while I was counting number of patients walking out of the dental office. That gave me an idea about the "busy" factor.

On the other hand, sometimes all happens normal and I had a good experience.

It is expected that the Doctors to provide an educational talk on oral health, treatment given and care to be taken at the end of a procedure.

How appointments are scheduled is an interesting process to map and find out the reasons for patients waiting. Difficult to comment either way.

Someone apologizing 10 times for you waiting does not change the end result.

Dr. Heidenreich is a very good dentist.

Patient asking logical questions should not be taken as "challenge". Facts should rule over the perception.

Celia Powell

Always have had a great experience with both the dental hygienists and Dr. Heidenreich. The doctor is kind, caring, explains procedures fully, and listens to your concerns. He does not push things that are not necessary.

Joshua McVey

Great place to go for dental care. They were gentle and explanatory, but they didn't spend any time berating me or treating me like a child. I know I have some cavities, and they spent the time telling me why and what steps to take to make sure I don't and how to fix me up, but they didn't make me feel ashamed.

I also received a list of each service I would need to pay for so I could easily see how much it would cost me after insurance. This was a huge plus for me.

Anna Lackey

Great experience! Front desk was very warm, inviting and knowledgeable and my hygienist was amazing! I left wondering why I put off going to the dentist for so long and I’m looking forward to coming back!! If you’re looking for a dental office, Friendly Dental Ballantyne is the place to go!

Rusty Stokes

Everything was smooth as usual. Switched insurance companies and staff handled change flawlessly. Great cleaning job from Cat as usual. I drive almost an hour each way for this appointment 3X a year. Worth the ride. No anxiety here for me.

Melissa Turnbull

I have been looking for a new dentist in the area and was very pleased with my experience at Friendly Dental. The staff lived up to its name and the dentist/hygienist were very thorough. Best of all, they got me in and out as quickly as possible!

Colin Lord

I had my first ever cavity filled yesterday. I was understandably a little nervous about the procedure. Everyone at the office was extremely kind and explained everything as they were doing it. It wasn't as bad as I feared, but sometimes fear of the unknown is worse than anything. Thanks to everyone there, they helped alleviate that! I would highly recommend them to anyone looking for a dentist.

Sadia Abbasi

I got my root canal done. My experience was awesome. I have heard many horror stories about root canal and the pain after the local anesthetic wears off, but between Dr. Gregg and his assistant Tamara it was a pleasant experience. No pain, no pulling or nudging so it may hurt. Their office assistant Samantha was also very accommodating. I would certainly recommend this practice to every one.

Nicole Jordan

First time to this office and they were VERY professional! They took their time with my son explaining brushing habits and flossing! The Dr took time with me to go over the treatment plan also. The office staff was so polite and helpful! The Saturday appoints are extremely helpful to working parents!

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