Search

Review of University Dental Associates - Village Link

University Dental Associates - Village Link is a dental practice located in Winston-Salem, North Carolina. This practice offers a wide range of dental services, including general dentistry, cosmetic dentistry, dental implants, periodontics, and pediatric dentistry. The practice is open from Monday to Friday, from 8:00 am to 5:00 pm. They do not operate on weekends.

Patients have praised the dentists and staff at University Dental Associates - Village Link for their professionalism and care. However, some negative reviews have been reported. One customer complained about the billing process, stating that the practice filed claims incorrectly, leading to incorrect bills. Another customer complained about the long wait times and poor customer service.

Despite these negative reviews, many patients have praised the thoroughness and professionalism of the dentists and staff. One patient reported a positive experience as a new patient with Dr. Szott, who was mindful of their comfort during a cavity filling. Another patient praised the practice's COVID-19 safety measures.

University Dental Associates - Village Link offers a welcoming and clean environment for patients. The staff is friendly and helpful, and patients have reported that they do not have to wait past their appointment time. The practice also files insurance for patients, which is a plus for those who do not want to pay upfront and wait for reimbursement.

In conclusion, University Dental Associates - Village Link is a dental practice that offers a wide range of services and has received both positive and negative reviews from patients. However, many patients have praised the professionalism and care of the dentists and staff, and the practice offers a welcoming and clean environment for patients.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

University Dental Associates - Village Link Reviews - 62

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Carrie Scott

The staff is always friendly and helpful. We have never had to wait past our appointment time and they file insurance for you unlike some places that make you pay upfront and then you have to wait to be reimbursed.

Alfred McCoy (smccoy26)

I really like crystal my dental hygienist. She is so good at her job. She makes me feel so comfortable. When she moved Miller Steet to Village Link followed her and I would do so again if necessary. I gave her 5 stars only because that that maximum I would give more I could!

Paul Godwin

An amazing staff at this practice. Extremely accommodating and considerate and patient, and very very good work. Trudy and Dr. Woods (I hope the name is right) are both who I’ve worked with the last few times and I hope to have them again next time as well.

Nathan vest

Dr. Redmond specifically was one of the worst dentist I have experienced. He didn’t show me he cared about me, he did show me how he was only there to get a paycheck. In my opinion a doctor should be more obviously caring of his patients.

Veronica Bowman

I visited this office yesterday for an exam, and explained that I have anxiety about dental exams/work. The assistant and Dr. Redmon were very caring and professional, and always made sure I was comfortable during the exam. The receptionist took the time to explain what insurance would cover, and what I had to pay. I definitely recommend this office!

Jerrilynn Dionne

By far the best facility in the area. The staff is very courteous and helpful, the dentist is very knowledgeable and gentle. Wait times are short and the care is top notch! I would recommend UDA Village Link to anyone looking for high quality dental care.

Timothy Towe

The hygienist (Trudy) is the best you’ll ever find! Very thorough, gentle, and wonderful personality! She makes getting your teeth cleaned a pleasure.
I’ll always go to UDA... as long as Trudy is my hygienist.

Carolyn Mundt

The staff was so pleasant and nice and Dr. Meek is absolutely an outstanding dentist. Very warm and compassionate..my first visit and I made a wise choice!

Valerie Weatherman

All of the staff is friendly, courteous and prompt. I have never enjoyed going to the dentist, but I no longer dread it thanks to everyone at UDA at Village Link!

Jodi Sanders

Sorry to hear Dr. R. has left the practice. Didn't know until I went in for my cleaning. Would have appreciated a letter stating that he was leaving and to let me know who would be taknig his place.

Sonya is a great dental hygienist! Reccomend her highly!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

University Dental Associates - Village Link Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday
  • Sunday