Review of East Dallas Dentistry
East Dallas Dentistry:
East Dallas Dentistry is a dental clinic located in the heart of Dallas, Texas. The clinic specializes in providing dental services to patients of all ages. The clinic is open on Saturdays, which is a great convenience for those who work during the week. The clinic is clean, updated, and spacious, and follows strict COVID-19 protocols to ensure the safety of its patients.
The staff at East Dallas Dentistry is amazing and very professional. They handle appointments and emergencies with great care and attention. The dental assistants are awesome with kids and patients with dental anxiety. The doctor is great too, he explains everything that he is going to do and shows patients where they need help. The clinic provides great dental care services, including fillings, deep cleaning, and cavity filling.
However, some customers have had negative experiences with the clinic. Some customers have complained about the receptionist being unprofessional and rude. Some customers have also complained about the clinic charging Medicaid even though they did not see their kids. The clinic has also been accused of being fraudulent. Some customers have also complained about the long wait times and the kids running around everywhere.
Overall, East Dallas Dentistry is a great dental clinic that provides excellent dental care services. The clinic is clean, updated, and spacious, and follows strict COVID-19 protocols to ensure the safety of its patients. The staff is amazing and very professional. However, some customers have had negative experiences with the clinic, which is something to keep in mind when considering this clinic for dental care services.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
H B
The location might appear to be "undesirable" to some but give it a chance. It's easy accessable from 30 and East Grand though parking is tricky. I really appreciated that they were open on Saturdays so that my kids don't have to miss school and when a dental emergency comes up on the weekend, no one has to be in pain. None of our previous offices were open on the weekend. The office itself is very clean, updated and spacious. Covid protocols were being followed so we waited in the car until we could go inside. The staff is amazing. There was a mix up regarding our appointment and they handled it so we'll, they really did go above and beyond to make us happy. They apologized for the wait multiple times but it really wasn't that long of a wait. The dental assistants were awesome with my kids. My oldest has some dental trauma anxiety from a local franchise and isn't always the easiest kid to do x-rays and exams but the staff was so kind and caring that it helped ease her anxieties. The doctor was great too. He explained everything that he was going to do to me and to my kids! He showed me where they needed help and was very kind. This office is great! Give them a try and you will see for yourself!
Dante D Monzell
So I was given Dr Norton as a referral. Heard great things about him. I called and the receptionist was horrible. Complete dialogue.
🙋🏾 Hi. Are you accepting new clients
🤷 Umm ........................ Yes we are (background noise tv, cars, and more)
🙋🏾 Great! Did I call at a bad time(she might be working from home).
🤷 You know this is a dental clinic you called and we're taking new clients, then hangs up.
I'm well aware why I called, this was a bad impression.
Maria Cassar
Horrible service, wrong telephone number (they changed it bc of new ownership and never updated it nor called to let the patient know), told me I needed cavities filled and that I had to go back after a deep cleaning but I had to wait 6 months 🤔. Oh and they never called to schedule the new appointments; hard to get ahold of when I reached out. When I went in and they were ACTUALLY open, they told me I didn't need any work done. I HAVE A HOLE IN MY TOOTH STILL! Picked up my records and definitely will find a new dentist. SMH 😡
Juana Love
I took my kids there 2 years ago. Honestly i went becuase of the promotion.( which I did get.walked out with $120 giftcards) And beuase of the area it was in I was skeptical at first. To my surprise the lady doctor there was amazing. My kids hate dentist but they loved her and got all their treatments done! The onlyreason i didn't go back I lived a little too far from their location. In switching back thou. Im tire of crappy/money hungry dentist around my area.
Dee Manicurist
Don't fall for their promotion. If they mention a gift card they wait til the end of your visit and say that ran out of promotion. They spoke to each other in spanish saying "just tell her that we will call her when we have more gift cards". The actual doctor is good. The receptionist has an attitude, they speak spanish most the time. Which is okay because I know spanish, but when speaking in front of patients about the patient you are to speak English. Just FYI.
Maria
I really liked this dentist and the doctors that treated me. I've been trying to make an appointment for over a week and no one is returning my phone calls. Does anyone know if this place is still open?
Armando Molina
I've had a good experience The dentist did a good job in 2013. I haven't had a single problem I believe that is why I've haven't been back I'm going back for a different need that I'm sure will done with the best experience
Dripy_ Chris
I went there for my exam. They did great work on my fillings
Diane Staten
This office is fraud they charge Medicaid even though they did not see my kids
Jennifer Longway
They never pick up the phone when I call is if it is closed all day