Preston Hollow Dental Care

I had my teeth cleaned today. Shelley is a great hygienist and dr Williams is the best dentist we have ever had. Since Michelle is gone, we will gratefully continue to come there.

Everyone at Preston Hollow Dental is so kind and welcoming. I have horrible anxiety at the dentist, but Dr. Vikal was amazing and so patient with me. She took the time to explain everything and always reassessed how I was doing to make sure I was comfortable throughout my appointment.

Honestly i was turned off from the moment I walked in the door. The front desk person told us to wait while she continued an almost 10 minute, and often personal, conversation with a patient. Then that was followed by an argument over premeds, which I had already asked about prior. Basically I was forced to premed, even though the ADA no longer recommends it. Then it turns out I needed a deep cleaning. I decided I would rather spend my money elsewhere.

Dr. Vakil is the most amazing dentist that I have ever seen. She takes her work personally, gives full support to her patients, and has a wonderful and caring personality on top on skill and enthusiasm for what she does. I highly recommend her - especially if you have any anxiety. You will love her. 5 stars for the doc, 4 stars for the front office.

Very polite, clear communication in what they are doing and what your dental needs are. The only issue I have is it’s bit cool temperature for me. If you ask ask they have blankets or bring your own.

I have been very pleased with the dental care Dr. Cha and staff have provided. They ate profeddional and care that one is happy with the service received.

Everyone there is so nice! I forgot that I was at the dentist! I was very comfortable and I am so glad I found a great dentist! I highly recommend this dental office!

I was scheduled to have two appointments back to back, a cleaning at 8am and cavities filled at 9am. When I got to the office I was told they did not have my 9am appointment scheduled but would be able to fit me in anyway. Meanwhile, I called earlier in the week to confirm I didn't need to send documents over to Preston Hollow from my previous office and specifically told them I was getting 2 cavities filled and no one mentioned that the appointment didn't exist. When I made the appointments I was given a print out that clearly stated I had 2 appointments yet no one seemed to have any idea what I was talking about. I was moved to the back and given the topical numbing only to find out that the appointment was scheduled when my dentist was out of the office and the dentist in the office was not going to fill the cavities. Time wasted, I rearranged my work schedule for this day and now I have to go in on another day. Additionally, during my cleaning a laser was used, and I was not aware that the laser would cost me $100. The hygienist never mention that there was a fee attached to the laser, she just went ahead and did it. They also tried to charge me an additional $40 for fluoride that I did not receive. This is my second time at Preston Hollow, the first I waited so long that I had to reschedule an appointment following my appointment at Preston Hollow. I have had two horrible experiences, no one seems to know what they are doing. Once my cavities are filled, I will be looking for another dentist. The women at the front desk were very nonchalant as if this was my fault.

Your teeth will be happy here. Bring them in and find out.

The hard sell to have a service performed that I repeatedly said I was not financially able to supplement outside my insurance pay out was embarrassing, having to repeat myself was ridiculous. Not having the right to refuse a service I cannot afford, the option I was offered was the top half of my teeth being cleaned, since I refused the upcharge on the bottom teeth. So I chose to have no service done, but they still required my copay as I was leaving.