Stonehaven Dental
Review of Stonehaven Dental
Stonehaven Dental: A Comprehensive Dental Care Provider
Stonehaven Dental is a comprehensive dental care provider located in Provo, Utah. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, endodontics, periodontics, and teeth whitening. The clinic is open from Monday to Friday, with extended hours on Tuesdays until 7:00 PM to accommodate busy schedules.
The clinic is staffed with highly qualified and experienced dentists, hygienists, and support staff who are dedicated to providing patients with personalized and compassionate care. Patients can expect a warm and welcoming atmosphere at Stonehaven Dental, with staff members who are attentive to their needs and concerns.
While the majority of customer reviews are positive and praise the clinic's friendly staff and high-quality services, there have been a few negative reviews. One customer reported a negative experience with a new dentist who caused damage to their teeth and nerves, resulting in a lengthy and expensive recovery process. However, the clinic's regular dentist, Dr. Neilsen, was able to help repair the damage.
Overall, Stonehaven Dental is a reputable and reliable dental care provider that offers a wide range of services to meet the needs of their patients. The clinic's extended hours and compassionate staff make it a convenient and comfortable choice for those seeking dental care in the Provo area.
Mackenzie Davis
I’ve loved going to Stonehaven—weird for a dentist! Their hygienists are incredibly kind, they have mini televisions so you can distract yourself while getting your teeth cleaned, and their office team is pretty good at dealing with crazy insurance policies. Plus, they have discounted prices for anyone without dental insurance.
Carly Aston
Stonehaven was awesome! Everyone was so friendly and my hygienist did such a thorough job cleaning my teeth. They let me pick a movie to watch while they worked! 🙌 And had the coolest little x-ray gun! I will definitely be going back!
Miss Tish Marie
This is by far the best dental clinic I have ever been to. I am 32 weeks pregnant and the hygienist even got me a blanket to prop me on my side so I wasn't restricting blood flow to my baby. They made me feel important and comfortable. They are so sweet and efficient. I recommend this place to anyone and everyone! I love it!!
Zoe Nielsen
Best dental cleaning that I’ve ever gotten. They have the best customer service, they explained everything to me in detail so there was no confusion about payments. Thank you stonehaven!
Vanessa Palmer
I went to Stonehaven for about four years and thought their service was pretty good. However, about a year ago, I moved to a new state and informed Stonehaven that I was moving. We finalized everything at my last appointment in December 2018. Today, one year later after my last visit with them, I got a bill in the mail from a collection agency. They never billed me this past year for these services (at my old address or new address), so this note from a collection agency completely caught me off guard. Before they send bills to collection agencies, it would be helpful if they would first bill their patients.
Naomi Weatherford (Astronaomical)
Staff are friendly, helpful, and knowledgeable! They make great breakdowns of pricing and I haven’t had any issues with them negotiating my insurance. The birds in the lobby are a cute change from fish, and the chocolate chip cookies are awesome too! Overall, they make a much more pleasant dental experience than I’ve ever been used to.
Debby Reynolds
The staff and dentists were amazing!! They made us feel like we were home not at the dentist!! If you need a dentist go there they are quick, through and amazing!!! So lucky to find great dentists again and especially during covid.
Craig Passey
Jamie, my hygienist was awesome!
Very skilled, pleasant and kept me informed and obviously has lots of experience
Ditto for Dr Nielsen
Their office is a well-oiled machine which makes them exceptional in this business climate
As a patient, I highly recommend this very professional and accommodating dental practice
Chris Watson
This is the best dentist office ever. I have always had bad teeth, which has given me the great opportunity to go to many many dentist's. Which I can not remember any good experiences. I was always in pain and supper nervous. It always seemed like every touch poke or prod was painfull and they would just keep going. At Stonehaven it was the complete opposite. They offer many different solutions to the pain and have never continued any work if I showed the slightest sign of feeling it. For me I walk in to a great staff sit down and wake up at home with everything done. Like the tooth fairy came and fixed it in my sleep without feeling a thing. Thank you so much Stonehaven staff for restoring my smile and my confidence in myself and in going to the dentist. YOUR THE BEST!!!
Allison Otting
EDIT: I previously had a poor experience with Stonehaven, but I went in much later and they addressed it with me and profusely apologized without me saying anything to them. I'm going to leave my previous review so their response makes sense, but up my star rating to be in-line with my more recent experiences.
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I've been going to Stonehaven’s Provo office for years, and have always been impressed with my experience there. I love my hygienist, and have only had good experiences with the other staff. Unfortunately, I do not feel comfortable returning. They are not taking the extra precautions against COVID that their site states. What really made me uncomfortable, though, was Dr Moody unexpectedly doing my exam with no gloves, and then taking his mask off as he sat next to me during a procedure, speaking across me to another employee while a tool held my mouth open. Through these last 5 months of COVID, Stonehaven sent me emails about how dental care is vitally important to my health, but I believe this behavior from one of their dentists shows that my health isn’t actually that big of a priority.