Search

Review of Short Pump Dental

Short Pump Dental:

Short Pump Dental is a dental clinic located in Henrico, Virginia. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, pediatric dentistry, endodontics, periodontics, and general dentistry. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic has a team of highly qualified and experienced dentists, dental hygienists, and office staff who are dedicated to providing the best possible dental care to their patients. The clinic uses the latest dental technology and equipment to ensure that their patients receive the highest quality dental care. The clinic also offers sedation dentistry for patients who experience dental anxiety.

Short Pump Dental has received numerous positive reviews from their patients. Patients have praised the clinic for its friendly and professional staff, painless procedures, and high-quality dental care. Patients have also appreciated the clinic's clean and modern facilities, as well as its convenient location.

If you are looking for a dental clinic that offers high-quality dental care in a friendly and professional environment, then Short Pump Dental is the perfect choice for you. The clinic's team of experienced dentists, dental hygienists, and office staff will ensure that you receive the best possible dental care.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Short Pump Dental Reviews - 120

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Donalyn Sperry

I highly recommend Short Pump Dental -- I've been going there for at least 15 years. Professional and friendly staff, from the dentists to the hygienists to the ladies at the front desk.

Arthur Gergoudis

Great visit, 1st class all the way
Johana is the best hygienist and takes great care of her patients!!
Thank- you👍

Ms Cannon

Been going here for the past 7-8 years and the staff here is AMAZING including the new dentist here. If you are looking for a friendly, helpful and excellent dentist short pump dental is the Place to go. I love them

Meibol Matar

Though I was kind of nervous, not knowing how my cleaning was going to be done with the new guidelines put in place due to COVID19. I was very impressed with all the precautions that they had in place to keep me safe. I’ve been a patient of this practice for over 19 years. I’m glad I got it done plus all my concerns were answered!!! 😊🙏

Paula Chambers

I'm always happy to come for a check-up! The staff is unerringly professional and personable, and I've always been given great guidance on my care. Plus, they have fun contests and giveaways!

JwagstaffIII Wagstaff

I’m quite disappointed with this practice. Dr. Christofakis is one of the nicest dentists I’ve had. But, his front office is beyond incompetent. I needed to have a crown replaced that had come off. The front office contacted my insurance company and performed a pre-authorization. They assured me that after speaking withy insurance company that the crown would be covered. So I paid out-of-pocket portion for the crown as well as two fillings. One of the fillings came out about 7 months after it was done. This is the only filling that I have ever had that actually came out. About this same time, seven months after the crown was installed, I began to receive invoices. The first invoice I received stated that my insurance was not in force at the time of service. This was absolutely incorrect. I contacted the office and they looked into it and then got back to me stating that the insurance was in fact in force but that the insurance denied the claim for the crown. Remember, this was after they had done a pre-authorization and told me that the crown would be covered and I have paid the out-of-pocket portion 7 months prior. The front office at this location it's so incompetent that they could not perform a pre-authorization to determine coverage. Of course, they blamed it all on the insurance. They refused to accept responsibility for their error and the young lady in the front office became quite indignant and rude. The front office personnel had all the customers service skills of a hammer! In the end, they refused to accept responsibility for an error that was clearly there fault. They continue to insist that I owe them hundreds of dollars for the balance due on the crown
- which doubled the amount that I had to pay. Had hey told me the truth and performed an accurate pre-authorization I would never have authorized them to perform the work especially given the rate that they charged. I'm in the process of filing a claim against this practice with the Department of Health Professionals in the state of Virginia. I would strongly recommend that everyone avoid this practice as they are unable to handle routine front office procedures such as insurance pre-authorizations. My family and I have moved to a different dental practice and are far happier and very satisfied with their services. I can see from the reviews here that this isn't the first time that they've screwed someone over and refused to accept responsibility for their incompetence. This is a very untrustworthy business!!

Paul Gianos

Great staff and good at their profession. Dental hygiene combined with personal service is what it’s all about! Both my wife and I are regular patients and will be for a long time. Thanks Dr C and Holly!

Jolene Evans

Dr. C was formerly employed at a dental practice at which I later learned he was at Short Pump Dental. Now I am currently patient of Dr. C. I have been so impressed with his professional manner and knowledge and expertise but also his kindness and respect for me as a patient. I refuse to have my dental care with anyone else.

Steve Nixon

Great dentist! The staff is always very friendly and courteous. Our family has been going here for almost 10 years. Highly recommend!

Danny T

Great Dentistry! Dr. Haueis and the rest of the staff are super friendly, attentive to your needs, and knowledgeable. I’d highly recommend them to meet any of your dental needs.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload