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4.6

168 reviews
Dentist

Review of West University Family Dentistry

West University Family Dentistry:

West University Family Dentistry is a dental clinic located in Middleton, Wisconsin. The clinic is open from Monday to Thursday, from 8:00 AM to 5:00 PM. They offer a variety of dental services, including teeth cleaning, crowns, extractions, and dentures. The clinic has a team of experienced dentists and hygienists who are dedicated to providing quality dental care to their patients.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for their friendly staff and quality dental care. One customer mentioned that the hygienist was "extremely kind and gentle and conversational." Another customer mentioned that the staff was "very thorough in the examination and explanation of my options."

However, some customers have had negative experiences with the clinic. One customer mentioned that they had to wait for two hours for a tooth extraction, and the dentist was unable to extract the tooth. Another customer mentioned that they had a bad experience with the dental hygienist, who was "rude and clearly lacked experience."

Overall, West University Family Dentistry is a dental clinic that offers a range of dental services. While some customers have had positive experiences with the clinic, others have had negative experiences. If you are looking for a dental clinic in Middleton, Wisconsin, it may be worth considering West University Family Dentistry, but it is recommended to read more reviews and do your own research before making a decision.

West University Family Dentistry Reviews - 168

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jose Salgado

This place is amazing, very professional and customer service oriented. Doctors, nurses and the Ladies at the front desk are incredible. If you have any dental problem, this is the right place to go.

Doug Loyd

Very pleasant and professional office atmosphere. Very professional and kind staff. I always enjoy my visits and they always do a great job! This office has replaced crowns, done fillings, and Dr. Zietz has even fixed one of my teeth on a Saturday in his office by himself. He is the consummate professional and wants his customers to be happy! Highly recommended by my whole family that visits him every year.

judy h

Dr. Zietz is a wonderful, kind, caring, and compassionate dentist. He goes above and beyond in helping others with their dental care needs. I was blessed to have found him on a Sat in 2015. I was in pain with an abscessed tooth. My dentist did not provide emergency care, much less answer the phone when I called the office. I called Dr. Zietz who actually answered his phone rather than an answering service. I live out of town, so we scheduled an appointment for later that afternoon. He drained the abscess and did a partial root canal. I left his office that day pain free in knowing that I had not only found my forever dentist, but a very special person who truly cares about helping others. Dr. Zietz has continued to help me with my long neglected dental care with his expertise and ingenuity in filling many cavities and repairing broken teeth. The staff are awesome as well. THANK YOU Dr. Zietz and Staff... I GREATLY APPRECIATE ALL YOU HAVE DONE TO HELP ME WITH MY DENTAL CARE NEEDS!!!!!!!!!!

Marcy Gurovitsch

My family and I have been seeing Fred Zeitz for over 20 years! He is personable as well as very qualified. We have had a variety of services done with him and all have been successful and long lasting. I would highly recommend Fred Zietz as a family dentist!

electric mayhem

Everyone is super nice. Dr. Zietz is hilarious. Root canal procedure number one went fast and painless. 10/10 am coming back.

dr.zietz is now gone. very sad. typical management takeover. unfortunate

m h

*Review prior to 10/12/20 - 5 Stars - Been going to Dr Zietz for years. Great dentist and staff! All very friendly.

Updated review 10/12/20 - 2 Stars - First of all I have to say that if it weren't for Dr Zietz and Brandy, I would no longer be coming to this office. I have had several issues since summer, and none of these issues have to do with either of them. The whole feel of the office has changed since moving locations, new people, no more fun decorations, it feels steirle and not as fun, relaxing, comforting as the old location. Also I come to this office to SEE Dr Zietz, and it has been several times when I've been assigned a different dentist, and I do not appreciate this. I have anxiety and don't like dental procedures and I have been seeing Dr Zietz for over 16 years, and am comfortable with him working on me, and the great conversation, jokes, and how it feels like family! I always like the annual Christmas letter updates on Dr Zietz and staff, but slowly it feels like the dynamic is changing, more of a corporate feel and not a personal experience. I came to Dr Zietz as an emergency patient who I looked up in the phone book and he was able to get me in the same day! 16 years and I've always gotten exceptional caring service, and I hope that can continue!

Kayla K

Dr. Zietz is a fantastic dentist, and his staff is friendly, accommodating, and very professional. I had to have major dental work done in the form of four crowns on my front teeth, and Dr. Zietz made the entire process as painless and easy as possible, and the end result looks FANTASTIC! He and his staff were willing to fit me in on visits from out of town, listened whenever I had questions or concerns, and made sure that my teeth were exactly how I wanted them to be before cementing them in place. I SO appreciate having this work done at Zietz Family Dentistry, and I would highly recommend it to all of my friends and family. My husband and friends say that my smile has never looked better!

Trevor Reed

Always a pleasure to see Dr. Fred, as well as his super friendly staff. I was impressed by their commitment to keeping their patients healthy (teeth and otherwise) through all this Covid nonsense. Holly was an excellent technician and I highly recommend Dr. Zietz and West University Family Dentistry to anyone who needs dental care.

Monte Fish

Dr. Zietz is great. I've known him for some time and always enjoy his abilities and humor. His Staff are amazingly qualified and likable people. A little expected pain but good results.

Jennifer Smith

Dr Zietz is warm and welcoming! Him and his staff make you feel comfortable. I’ve been seeing him for about a year and he’s been fixing the many problems I have with my teeth. He came recommended and I also recommended him to everyone!

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