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4.6

168 reviews
Dentist

Review of West University Family Dentistry

West University Family Dentistry:

West University Family Dentistry is a dental clinic located in Middleton, Wisconsin. The clinic is open from Monday to Thursday, from 8:00 AM to 5:00 PM. They offer a variety of dental services, including teeth cleaning, crowns, extractions, and dentures. The clinic has a team of experienced dentists and hygienists who are dedicated to providing quality dental care to their patients.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for their friendly staff and quality dental care. One customer mentioned that the hygienist was "extremely kind and gentle and conversational." Another customer mentioned that the staff was "very thorough in the examination and explanation of my options."

However, some customers have had negative experiences with the clinic. One customer mentioned that they had to wait for two hours for a tooth extraction, and the dentist was unable to extract the tooth. Another customer mentioned that they had a bad experience with the dental hygienist, who was "rude and clearly lacked experience."

Overall, West University Family Dentistry is a dental clinic that offers a range of dental services. While some customers have had positive experiences with the clinic, others have had negative experiences. If you are looking for a dental clinic in Middleton, Wisconsin, it may be worth considering West University Family Dentistry, but it is recommended to read more reviews and do your own research before making a decision.

West University Family Dentistry Reviews - 168

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Betsy Sarbacker

Friendly,kind and passionate services. Vary carring. I am scared of dentists and they made me feel at ease
Explained everything for me to understand our next session and what will take place.
Thank you West University Family Dentistry

Karen Bruce

Our family has been seeing Dr. Zietz for all our dental needs for over 20 years. We recommend him to our friends, because he does great work and is always very pleasant. Dr. Zietz has filled cavities, performed root canals and provided crowns. We have never had any problems. We also appreciate his friendly staff.

Ah Vhds

the business is become less reliable, not because Dr.Z leaving but Dr. B coming

James Greenspan

BEWARE. WAS A 25 YEAR PATIENT TILL RECENTLY. WHY YOU ASK?? WELL AFTER GETTING 17 CROWNS WHICH TOOK 18 MONTHS BECAUSE MASS INCOMPETENCE. HOW COULD IT TAKE 18 MONTHS?? WELL THEY 3D PRINTED THE REPLACEMENT CROWNS INCORRECTLY LEAVIN A FOOD GAP BETWEEN 2 CROWNS. 2 CROWNS FELL OUT. 4 CROWNS ON THE FRONT BOTTOM WERE DISCOLORED AND THEY REFUSED TO FIX. BECAUSE OF THEIR OUTSOURCING CUSTOMER SERVICE AT TIMES I COULD NEVER GET A STRAIGHT ANSWER TO MY CONCERNS. AN ORIGINAL ESTIMATE THAT WAS MISREPRESENTED AND LEFT ME WITH AN EXTRA $7500 IN ADDITION TO THE $8000 OUT OF POCKET EXPENSES. THEY NEVER CALLED ONCE TO SEE IF I WAS SATISFIED. ONLY CONTACTED ME TO GET THEIR EXTRA $7500. EXCUSE AFTER EXCUSE...SEEMS ALL THEY WERE CONCERNED ABOUT WAS MONEY. THINK TWICE BEFORE YOU GO THERE...

Lynnette Esser

My husband was just there today and he is in awe with the work Dr. Ziets has done. He needed 2 root canals and the final product looks amazing! He also went in on a Sunday to help my mom with an emergency situation! He is a great dentist and an even better guy!

Mike Miyagawa

I have been going to Dr. Zietz for over 25 years, he is a Really Good Dentist & his work always holds up ! I recently had a " dental emergency", I had a tooth that was very infected & my jaw was puffed out... I woke up at 5 am in sever pain, I called & left a message explaining my problem, Dr. Zietz called me back personally & got me in right away.
I was extremely impressed that Dr. Zietz was able to save my tooth, at my age I want to keep as many as possible.
M&M

Rachael Hilton

Stacy and Fatima were personable and thorough, and they clearly explained everything they noticed. I know I can trust them with my dental health. They were even able to do some minor work in office on the same day as my dental exam so I didn’t have to come back later!

john westphal

the dental hygienist was extremely kind and gentle and conversational. the friendliness of everyone involved was exceptional and I had a wonderful experience. Holly was outstanding to say the least

Chris Henfer

I would HIGHLY recommend Dr. Zietz to anybody that is in need of a quality dentist or orthodontist! I've been going to Dr. Zietz for my dental care needs for years, and I'm beyond happy with the great service and quality results that I've gotten! 5+ Stars! Keep up the excellent work!

Patricia Splett (Stlartgal)

I saw Dr Green at University Family Dentistry. I had a badly broken back tooth. A root that needed to be pulled and stitches and a bridge preparation. He is very gentle.. Kind and caring personality. So far very good! (three more appointments to go). I would recommend.

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