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Review of Pacific Heights Dental

Pacific Heights Dental: Providing Quality Dental Care for the Whole Family

Pacific Heights Dental is a reputable dental practice located in San Francisco, California. The clinic offers a wide range of dental services, including cosmetic dentistry, pediatric dentistry, and general dentistry. The clinic's primary goal is to provide quality dental care to patients of all ages in a comfortable and welcoming environment.

The clinic boasts state-of-the-art equipment and a team of highly skilled dental professionals who are committed to providing personalized care to each patient. Patients can expect a thorough examination and treatment plan that is tailored to their unique needs. The clinic's dentists are knowledgeable and experienced in the latest dental techniques and procedures, ensuring that patients receive the best possible care.

Patients have praised the clinic's hygienists for their gentle and skilled approach to teeth cleaning. The clinic's pediatric dentists are also highly regarded for their ability to make children feel comfortable and at ease during their dental appointments.

While some negative reviews have been reported, the clinic has made efforts to address and rectify any issues that arise. Patients have reported that the clinic's staff is professional, friendly, and knowledgeable. The clinic's hours are convenient, with appointments available Monday through Friday.

Overall, Pacific Heights Dental is a reputable dental practice that provides quality dental care to patients of all ages. The clinic's commitment to personalized care, state-of-the-art equipment, and highly skilled dental professionals make it a top choice for dental care in San Francisco.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Pacific Heights Dental Reviews - 159

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tanya Waissman

To be honest, I had a terrible visit this time. I have been coming to Pacfic Heights Dental for 27 years, because of the consistency and the rapport with the staff. Since the practice changed hands, I have felt much less comfortable. Teena has been my hygienist for years and she is stellar as ever. But this last time I went for a repair to a filling site, and did not see her. The experience of getting my teeth drilled and filled was okay. There wasn’t a lot of communication about the work being done, and when I asked questions I wasn’t given much information. But later, I thought that the handling of the charges was unclear. I asked a question and said I had been coming there a long time, and usually wasn’t charged a large bill before services we’re finished or product completed, the woman helping me said that basically things were different now. I thought it seemed like she thought I was being unnecessarily difficult. For me, it was unexpected to be asked to pay a chunk out of pocket.
I also had some photos taken for a mouth guard and the tech did not record the first set of photos so that they had to be redone. I audibly reacted because it was very uncomfortable and his response was to say he knows how it feels because he has had it done before, as if I was overreacting. This rather than expressing concern or apologizing for having to do the procedure twice. Overall, for what is a significant patient/provider relationship, there is a lack of bedside manner, and unfortunately after being such a longtime patient, I don’t feel welcome.

Jasmin Rodriguez

Finding a good dental practice is hard nowadays but once I came to Pacific Heights Dental and
Met with Mindy and Dr. Hall I had such a wonderful experience. They were both very detailed and explaining everything to me . I will continue to come to pacific heights dental for my dental works and I do recommend them highly to my friends and family.

Ann Balajadia

I hadn't been to the dentist for 2 years and was a little afraid this appointment would be arduous as a result. My hygienist (Teena) is wonderful and gentle. So nice to have polished pearly whites again!

Brianna Krieg

I chose Pacific Heights Dental mostly due to location - I live just a few blocks away which makes it very convenient! Since then, the incredibly kind and generous staff have kept me going back. I had an unexpected amount of dental work to address in 2020 and the team was supportive in setting up payment plans and very responsive to seeing me post visits to address residual pain. Would definitely recommend!

gloriamariadc

I saw Tina the hygienist many yrs ago at this ofc, & I was lucky to have her as my hygienist again yesterday. I miss Dr. Jacobson who retired, but such a treasure to still have access to such a spectacular hygienist.

Mark Fighera

I have been going to Pacific Hts for over 20 years. Excellent dental care! Things are always explained well and the actual work is great.
Teena is a fantastic Hygienist!
Keeping a hockey players teeth looking good is no small feat! Thank you Pacific Hts Dental!

Evette LaCome

I have been to many dentists in the past but this has been the best experience. Dr Cui and staff are attentive and pay attention to details. Dr. Cui clearly explained each procedure and the assistant constantly checked up on me to ensure I was comfortable. I’m very happy to have found this office and excited to come back for my follow up.

Vishvasaha Ananda

Worst dentist office in San Francisco. The front end staff is snippy and rude and when you call to make an appt they hang up on you. The dentist on duty is fresh out of school and is just trying to do the bare minimum of work. Plus, the office looks dumpy. I suggest anyone looking for a dentist to look elsewhere, wish I could have told myself that sooner but hopefully this saves other people time and experience.I’ve chosen to use my Indian name for privacy but I indeed was a client here. But as you can see by the response delusional and passive aggressive is what you’ll pay top dollar for.

Laura Milvy

Always good service. I was seen a bit after my appointment time but was impressed how quickly 5 cavities got filled.

The man who sets up the room can be a bit snippy but when around the Dentist changes his behavior and becomes very solicitous of her.

Stephen Combs

Mindy is fabulous. I highly recommend her. I was very disappointed to hear that Dr. Sico has left the practice. She was the best dentist that I’ve had since Peter Jacobsen retired.

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