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Review of Washington Elite Dentistry

Washington Elite Dentistry: A Mixed Bag of Reviews

Washington Elite Dentistry is a dental practice located in the heart of Washington, D.C. that offers a range of dental services, including routine check-ups, cosmetic dentistry, and Invisalign. The practice is open Monday through Thursday from 8:00 AM to 4:00 PM, and on Fridays by appointment only. The office is closed on weekends.

While some customers have had positive experiences with Washington Elite Dentistry, others have had negative experiences. Some customers have praised the staff for their friendliness, professionalism, and attention to detail. Others have criticized the practice for up-charging patients, recommending unnecessary procedures, and deviating from standard Invisalign practices. One customer even reported that a dentist dropped several tools on their face during a procedure.

Despite the mixed reviews, some customers have been loyal to Washington Elite Dentistry for years and have praised the practice for its transparency, flexibility, and affordability. Others have warned potential customers to be cautious when considering the practice and

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Washington Elite Dentistry Reviews - 126

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dave Trumpoldt

Professional, friendly, and efficient!!!

Davey cook

BEST DENTIST EVER!!!

Carson Jones

I do not recommend this practice.

My first cleaning went fine. However, when the dentist came in she pushed $500 worth of sealants on my teeth. I told her I would need to check with my insurance and was going to hold off for the time being since this was the first time I had been approached about sealants. I left feeling like the practice was more profit oriented, but okay overall.

6 months later I came back for another cleaning. The hygienist was nice. When Dr. Berman came in she told me I had cavities. I responded saying that I had never had a cavity before in my life and how would something develop that quickly when my x-rays, etc. were normal at my last visit. Her words were “you didn’t get the sealants last time and so now you have cavities.” She then walked away and said she would update my notes later with which teeth needed which work.

I felt unsettled by this comment and left with an appointment for fillings, but no treatment plan provided by the office.

Upon going for a second opinion at my longtime hometown dentist, I was told I did NOT have cavities and would not need fillings. They also said that they also were shocked to see the office add a pulp cap to my treatment plan as it was completely unnecessary even if I did need fillings.

This practice feels like it is teetering into unethical territory and up-charging patients for profit.

If you go, trust your gut and always go for a second opinion somewhere else.

Conor Craft

This review concerns only the Invisalign service offered by Washington Elite. I do not at all recommend obtaining Invisalign treatment here, as the office’s practices are misleading. I do not mean that they intentionally mislead patients, but I believe they should disclose much more information at the outset of an Invisalign plan.

Here’s my experience:

When I was first told by my usual dentist (not Washington Elite) that I needed Invisalign to correct a defect in my bite, that dentist estimated that the treatment would require approximately 8 months. I explored other Invisalign options in the area, and I found Washington Elite, which informed me that they could complete the treatment in 4 months. On the basis of their representation, I opted for the much shorter course of treatment offered by Washington Elite.

Washington Elite, however, failed to live up to its end of the bargain. I began my treatment in September and concluded in December—or so I thought. After finishing the treatment plan in December, Washington Elite informed me that the process was not actually complete. Instead, I needed an additional 3+ months of treatment, lasting from December into late March. I protested that they told me originally that they could complete the process in 4 months, but to no avail. I acceded to the next course of treatment, and I recently finished that course.

Once more, I hoped that I had completed the process, but Washington Elite again informed me this was not the case. Instead, I required yet more treatment that could last another 2.5 months or more. I again protested that such continued treatment was contrary to their original representations, but to no use. I am accordingly locked into what appears to be a treatment cycle with no definite end point, as I cannot trust the representations of Washington Elite at this point.

The underlying problem seems to be that Washington Elite does not follow the treatment plan recommended by Invisalign itself. The Invisalign company (as mentioned on its website) recommends wearing each aligner for 1 to 2 weeks to ensure that the teeth move the full amount that they are intended to move. Washington Elite instead tells its patients to wear the aligners for only 4 days. This allows Washington Elite to promise shorter treatment durations up front, but the problem arises when—as a result of not wearing the aligners long enough—the teeth do not actually move. Washington Elite’s deviation from the standard practice—at least in my experience—thus requires additional appointments and additional aligners, beyond the original treatment plan. This turns the course of treatment into a much larger time investment than the treatment should be, as the patient must return to the office for new scans of the teeth to assess the (lack of) movement and to obtain new aligners. Even worse, Washington Elite told me none of this at the beginning of the treatment. They did not explain why they deviate from Invisalign’s recommendations, and they did not explain the possibility of a treatment plan that lasts many months more than the initial estimate.

In short: Do not rely on the projected treatment plan provided for Washington Elite when it first presents Invisalign as an option. Instead, be warned that you may be locked into a much, much lengthier plan with more appointments and a much larger time commitment than you imagined.

Edit: After I expressed my displeasure, Washington Elite explained they regretted how things had gone and that, because all teeth are different, the course of treatment may not go as planned. They declined to offer any financial compensation, but I appreciate they helped me understand the issue. I would still advise not relying on their stated timeframes, but I appreciate their sincere efforts to address my concerns. Let me also add that I certainly harbor no ill will towards them, and I think they do work quite hard for their patients. I wish only that my course of treatment had gone more smoothly and that I had received more information up front.

Jose Cirilo

Quiero agradecer a Elite Dentistry por hacer un excelente trabajo,Son muy buenos profesionales y amables con los pacientes gracias a ellos estoy saliendo adelante con un problema que tuve con la dentadura y gracias a ellos estoy muy contento 😊 son un excelente equipo no me queda más que agradecer su gran talento 👩‍⚕️👨‍⚕️🧑‍⚕️👩‍⚕️🥼🩺 gracias ☺️ Elite dentistry

Graciela Bonilla Parra

Fui muy feliz visitando este sitio. Que gente tan querida y atenta. Y todo tan moderno y tan rápido.

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