Washington Elite Dentistry

It's supposed to be 5-star because Dr. Berman and the entire staff are pretty great. Reasonable. sequential treatment options; no real prodding of additional unnecessary services and efficient dental care. They lose two stars for one incident and I'm happy to revise this review in the future if it turns out to be an isolated incident (this was my first visit).

I was given a treatment and was told beforehand it's USD72, only for them to realize it was a mistake and it's actually USD172. No apologies or recognitions were made; I took on the chin because I would have paid the actual price anyway, but the experience did leave a sour taste. It's dishonest, mistakes happen but you have to own up.

Anyway, hopefully a one-off.

great hygentist who leaves me with clean teeth and the understanding of the recommended treatment. Dentist is very clear with her directions and the financial people work with my insurance and help to create affordable options for care.

Always professional and courteous. I've never had a sub par experience here.
The staff is knowledgeable and friendly, doing everything in their power to make the experience a pleasant one.
I've recommended Dr. Berman to family and friends, and they've all had similar experiences.
Can't say enough.

After six years with the same dentist out of state, I was nervous about starting with a new office when I moved here. Washington Elite Dentistry put me completely at ease - my first visit with them was one of the best ever. Service was incredibly friendly, professional and efficient. I felt like a part of the family. Highly, highly recommend.

This was my 4th visit to Washington Elite Dentistry. I went in to get a crown because my 20+ year old filling (received as a teenager) was cracking and chipping. The choice was to do a crown now, or wait until a cavity developed under the cracked filling, necessitating a likely emergency root canal. I had been apprised of the situation with that particular filling by my old dentist, who at the time had adopted a wait and see approach...but that was 2 years ago, and it had deteriorated even more. Dr. Berman and her staff get the highest marks for professionalism and compassion.

When I went in to have the crown consultation, I was working with another dentist at the office. When I scheduled my follow-up appointment to have the crown actually done, the other dentist had moved on and I was treated by Dr. Berman. Their care and attention to detail was nonpareil. I am typically okay with seeing the dentist, because of a lot of dental issues I had when I was in my teens, but I was still nervous about this process (my first crown). Dr. Berman was very understanding. They have a procedure for communication when you can't talk and they go over the "rules of engagement" prior to throwing all of that hardware into you mouth. I had a local anesthetic (a shot of something in my mouth), and they took impressions and scans, and then ground the tooth down to where it needed to be. No pain at all; some slight sensitivity, but no more than when a cavity is being filled (I have had them replace 3 of my old metal amalgam fillings with new fillings as they have deteriorated).

Here is the amazing part. When they went to put the crown in, Dr. Berman thought it was off a little bit. I could not tell ... it felt fine to me. It seems their machine that carves the crown out of ceramic had had to have a bit replaced, and the transition between the bits threw off the measurements of the crown by a fraction of a millimeter. They could have put it in and sent me on my way. Instead, they put a temp crown in, and rescheduled me for the afternoon to have a new permanent one installed. I was able to go to a lunch meeting with a vendor, and then I came back and they placed the final permanent crown in the afternoon. I have had no problems since then.

I read some of these reviews prior to going to Washington Elite Dentistry, and I have to say that I think it's unfair of some reviewers to complain of being "upsold" on bite-guards. Being upsold is an unethical practice involving selling something to someone who does not need it: in other words, selling undercoating, clear coat, or scotch guard to a new car buyer. A dentist can tell if a patient is grinding their teeth and will recommend a bite guard. If the patient doesn't want to buy it; that's their choice. But it isn't necessarily upselling. Anyone making that claim must identify him or herself as a dentist so we can know they speak authoritatively on the topic.

Reviews matter to many of us, so we want them to be as fair as possible.

What a great experience! Dr. Berman was so genuine and kind, as was the hygienist and both women at the front desk. Jenn up front was so helpful from the get go of my search for a new dentist.

The dentist (not Dr. Berman, didn't catch her name) was late, rude, and took forever.

When I had to leave to go back to work, the front desk staff promised they would email my treatment plan, but it never came. I called several times and basically begged for it, still no treatment plan. I obviously won't be going back.

Dr. Berman is the best! I’ve been going to her for three years and even though I’ve moved outside of the city, can’t imagine seeing anyone else. She’s warm, has great, helpful staff and is a brilliant professional. Thanks for your wonderful care, Dr. Berman! Es la mejor!

I just had my first visit with Washington Elite Dentistry after switching from another dentist in DC. I was a bit early and they tried their best to take me in a little early so I wasn't waiting. I brought in my retainer just to show it to them and let them know I have one, and it turns out that they'll clean it for me if I just bring it with me to my visits! Their staff is super friendly and the office is very clean. I definitely plan to stay with them until I have to move out of DC!

Washington Elite Dentistry is wonderful! The facilities are clean, the communication and billing is very clear, and Dr. Berman and her staff are some of the nicest people you will ever have the pleasure of meeting.