Washington Elite Dentistry

I was amazed with the result of my treatment with Dr. Berman, she sculpted my front teeth without anesthesia and no pain!! .They now look straight and I'm so happy with my smile!!

I called in to request patient records and I was on hold for 15 min. I then called again and Young lady by the name of Paulina answered , She wasn't nice , and when I mentioned the extensive hold time her answer was "hmm mhmmm " . Patient customer service and relationships build with other offices are really important. Sad to see this happening .

I don't even know where to start with this review as there are too many good things to stay. I have to say that, as I am sure you know, the idea of having a doctor's appointment already makes for a stressful day. I find myself running through the usual questions - what will go wrong this time? How behind schedule will this put me today? Not with Washington Elite Dentistry. I walked in and was met with an immediate sense of relief. Not only was the staff welcoming and pleasant, they went out of their way to welcome me to the office. I received an office tour and an introduction to the entire staff, prior to even my appointment beginning. As soon as I sat down for X-rays, Dr. Berman came running over to introduce herself personally and say hello. The timing and execution of the various parts of the appointment were down to the second. I did not wait more than a breath between X-rays, routine cleaning, and the final consult with Dr. Berman. The entire staff wears a headset piece, so they are acutely aware of where everyone is and what is going on at every moment. What a well-oiled machine. I cannot speak highly enough of this place and the staff - they were so friendly and kind. Not to mention, the office itself is in pristine condition and felt more like a spa than a dentist's chair. All is to say that I am so excited to have found at least one doctor's visit I can actually bear the thought of going to, if not actually look forward to :) I highly recommend Washington Elite Dentistry, Dr. Berman and her entire staff. What a lovely morning.

Charming and personal service, top notch equipment and technique, and first time in my life a trip to the dentist did not involve any pain! From Dr. Berman through all of the staff, everyone was totally focused on the patient. The internet was right, this is the best dentist office in DC.

They have changed my life forever. Dr. Berman and her staff are very knowledgeable, understanding, and do amazing work. Would recommend to anyone.

I have been going to Washington Elite Dentistry for two years and I LOVE them. I originally picked them because of their proximity to my home and work, but recently moved about 25 minutes away. I could switch to a dentist much closer to my home but it is well worth the trip because this office is the most comfortable and pleasant dentistry experience I have had. They have many great comfort measures to choose from, and you can tell that Dr. Berman and her staff really care about how you feel during each procedure. What’s more, I recently had an urgent dental matter that I needed to address before the long weekend, and when I called, Michelle was able to find a time for me that day!

Dr. Berman is a skillful and compassionate dentist with a very reassuring manner. Terri is a wonderful hygienist -- together they make a good team.

I had a terrible experience here. I went here because I moved to DC and my other dentist that I loved was 3 hours away. This dentistry was in network and received positive reviews online so I decided to give it a shot. I had gone to an out of network dentist about a month before and had x-rays done so they told me to email them over. I emailed everything over and filled out my paperwork online. I showed up at 12:30 for my 1 pm appointment just in case I needed to fill out anything additional. 4 other people went ahead of me and then it was 1:08 when I was being called to the front desk. A gentleman said he didnt have my x-rays (even though I had emailed them over and received an email confirmation they were received). So I pulled out my email and forwarded what I had received. 5 minutes later another woman comes over and says we can't use these x rays you need new ones. I said I don't understand why? And she kept repeating "we can't use these". I was hoping for a better understanding as to why when she barked "that'll be $91 you need to pay now". I looked at her with disgust at how I was being scolded to pay additional money before my appt even began. I was reluctant to pay, but I needed some cavities filled and I though this appointment would be when that would occur.

I was given a "tour" of the office in which a gentleman decided to show me the "sanitation area". If by sanitation you mean boxes piled ceiling high with wires in the sink. I should've run out of there after that, but again I persisted bc I thought maybe they were just having an off day considering all the other reviews. I was led to the area where my x rays would occur. Again, pretty unkept area with wires in the sink and all over the counter top. Granted, I just had x rays done with no issues from the other dental technician. This gentleman was terrible at putting the x rays wings in my mouth. He kept scraping my gums and making me gag. I finally said no that wont work you need to figure something else out bc you are hurting me. His reply was relax.

Next the dental hygienist came in. I would say she had the only positive energy. She seemed like she genuinely cared about me, but is wrapped up in a cash incentive program the dentistry runs (just wait to hear what the quote is). After reviewing the x rays, she said so what else are we doing today a cleaning? I replied no I am not getting a cleaning I was hoping to get some work done today and she replied oh the front desk mustve got confused you arent having anything else done just the dentist coming to look at you. In addition, what was being written down as notes to reference were on td bank sticky notes and not an actual chart or notebook.

By the time the dentist comes in, she has 5 minutes to dedicate to me in which she barely looks at me and says she's been looking at the x ray in the back. She rattles off to the hygienist a prognosis for each tooth. And says I think you need to see my friend who is an endontist for a second opinion about a tooth for a possible root canal. She also asks if I wear a mouth guard and says to me I should bring it in to be cleaned (which I am sure is a ploy for them to look at it to say all the reasons they should create a new one for you to charge more $$$). I go to the front and I am given my treatment plan with a total of over $700. I ask what the $45 charges are for each tooth that insurance wont cover and I just get stares and told its to stabilize each tooth. There's also a $150 charge not covered by insurance. My gut said this was all wrong. I left without making a follow up appointment and immediately called my old dentist over 3 hours away. They got me an appointment for the following monday and I was able to get him to review the x rays and perform work in the same day. The total for that day? $87. He scoffed when he saw the quote they gave me for $45 per tooth and the ridiculous $150 charge. I will NEVER EVER recommended this dentistry to anyone and WARN everyone against visiting this firm as it is beyond a scam.

Dr. Berman and her staff are very thorough and detail. Not only in cleaning and explanation, but also in communication of issues, findings, and pricing. I am always impressed by their transparency in billings.

My daughter and I went here today for the very first time and it was an amazing experience. The staff was gentle and professional and the facility is very clean. I highly recommend this office to anyone needing dental care.