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Review of Crosswater Dental Care

Crosswater Dental Care:

Crosswater Dental Care is a dental practice located in Ponte Vedra Beach, Florida. The practice is open from Monday to Friday, with extended hours on Wednesday. The practice offers a range of dental services, including implants, cleanings, and exams. The practice is staffed by a team of friendly and knowledgeable professionals who are dedicated to providing high-quality dental care to their patients.

The practice has received positive reviews from patients who have praised the staff for their professionalism, friendliness, and attention to detail. Patients have also commented on the practice's use of modern technology, including a scanning device that allows the hygienist to create a realistic 3D image of the patient's teeth. The practice is also praised for its painless cleaning and easy scheduling.

However, some patients have reported issues with the practice's scheduling system. Patients have reported receiving text messages and phone calls asking for confirmation of their appointments, but then having their appointments canceled because they did not confirm within a certain timeframe. Some patients have also reported difficulty getting through to the practice on the phone.

Overall, Crosswater Dental Care is a well-regarded dental practice that offers a range of services to its patients. The practice is staffed by a friendly and knowledgeable team, and patients can expect to receive high-quality dental care. However, patients should be aware of the practice's scheduling system and may want to confirm their appointments in advance to avoid any issues.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Crosswater Dental Care Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
J S

My wife and I chose Crosswater Dental after our Dentist of over 10 years retired. We are extremely pleased with the professionalism displayed by every single member of their staff and the incredible service that they provide. You owe it to yourself to make Crosswater Dental your preferred dental provider as well.

Brett Landry

Very friendly and attentive staff. Doctor took time to explain recommendation for next service with no pressure. Detailed estimate for follow up procedure was promptly provided. Communication is excellent.

Justin Logan

This place is unorganized and a headache to deal with. I called to set up a new appointment and was put on hold for 5 minutes for them to come back and say their scheduling system was messed up and they would call me back, no big deal.

3 weeks later and still no call back so I decide to give calling them another shot, I call and made an appointment 6 months out. Really no big deal still.

My wife had called an made an appointment as well just months before me, the Friday before her Monday appointment they text her at 12:30PM asking for a confirmation and she texted back with that confirmation as soon as she got done teaching and out of school at 4:01PM..but guess what? Because they closed at 4PM that confirmation didn’t matter, even on Monday when they got back to see this confirmation and the day of her appointment..they still decided to give away my wife’s appointment that she made 6 months before to someone else.

I’m sure they do a great job with your dental needs but these two situations have me going somewhere else outside of the town I live in because they just can’t seem to do business the right way. A real shame.

Susan Martin

My hygienist Nina was so friendly and thorough today. I appreciate Dr. Martinez's style. She is compassionate, listens intently and really addresses each question you have. I'm so pleased I changed dental practices last spring. Thank you for your support!!

Casey Kiefer

I highly recommend Crosswater Dental Care. The staff is friendly and attentive. Painless cleaning and easy scheduling. They are very considerate about concerns. Great dental practice if you live in Nocatee.

Donna Dennison

I have had a lot of hygienist at Crosswater but my last one was not very good. She didn’t seem very experienced or neat or knowledgeable. My others have been great

Dan Thomas

1st time patient. Caitlin, Kelsey, Dr Martinez very cordial, jovial, professional. Nice looking too ! Likely found my new dentist.

Tara Belanger Bright

Excellent visit at Crosswater Dental. Somora is the best! I am looking forward to my teens' upcoming appointments. Very professional, clean and courteous. Thank you!

Shad Kreidler

Highly recommend this Office. Dr. Martinez is very detail oriented and does unbelievable work!!! The staff is friendly and works together as a team to insure all the patients needs are met…

James Hansmeyer

Fantastic location. I came in for a deep clean and had the most pleasant, comfortable, and efficient dental visit of my entire life.

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