Aspen Dental

We had a scheduled appointment a month in advance, and they called us the week of the appointment and said they needed to bump it to tomorrow. I'm completely understanding with changing the date, because things arise, but they need to give more of a notice than a day. Also, we had the appointment scheduled for a cleaning and a cavity fix. When they rescheduled the appointment, they only scheduled the cleaning and told us we need to come in on the original date they asked for, for the cavity fix. We told them we can't do both days, because work and school will not allow us to. We're just going to have to wait and see what they do today. If they get it all done, with no hassle, then the review will go up. They have been a wonderfully nice community thus far, and I would hate to give them a bad review based on something as minor, yet major, as scheduling.

Well. They straightened it out, and they were very cooperative! Service was fantastic as well!

The worse customer service at the front desk! It’s lile the left hand never knows what the right hand is doing! One person says policy is one thing another person says something different....The techs are pretty good I have had no problems with cleanings but since my husband and I have had our fill ins done here we’ve been having problems with our teeth ever since! One of my fill ins came out not even a month later definitely on the look out for a new dentist office!

I am not comfortable sitting in a Dentist chair, the instruments makes me nervous but the staff was very polite and they explained every procedure, which made me feel very comfortable and relaxed. They also provided me a detailed Treatment Plan for upcoming procedures (included the portion I needed to pay). That was important to me, because I needed that expense for my upcoming Open Enrollment for 2017. Can't wait to get started on my journey to a brighter smile. Thanks Ros

I was very nervous to see a new dentist. I have been going to mine for years in nj.. so I picked the pooled office and went. I had to have an extraction. I was so nervous. The dentist and the assistant both went out of their way to make me feel comfortable. He even helped me out with a couple things no charge. When you don't have insurance this is a huge deal..as we all know how expensive it can get.. I would recomend this place to everyone.. they we're gentle polite and awesome..

I go to Pooler & I LOVE Dr. Patel! The last hygienist I had was remarkable! ( forgot her name ) I hope to always get her every time.
Melissa, who does the billing is also great. You couldn't have a more friendlier staff.
The wait time is NEVER long.

I rate the quality of care a 5 star but the wait was maybe a 3 star. I waited an hour before being called back. I realize I am a new patient and there was a lot of information needed and I also had my teeth cleaned but I don't believe I should have had to wait an hour to be called in. I was there almost 3 hours.....

Until today the sunken dent is still on my face that Dr. Patel caused it when cavities treatment.
Still not worth evan one star. Compared I went to Godley station dental office met the Dr.Hatch, she is kind and very professional.

Aspen is Not reliable and professional.
Today is the third day after treating tooth cavity. After taking the anti-inflammatory drug for two days, it is still swollen and painful. This is a very scary treatment experience. I am worried that my facial nerve injury will not be good again. Dr. Patel injected too much anesthesia medicine, I feel numb that it lasted for six and half hours. I can't feel my lips, chin, nose, cheeks. Also there are deep red lines on both sides of my nose. There are scratches on the corners of the mouth and inside. until now when I smile my cheeks is still painful.

The place and staff was ok. However, the pricing is a different story. I wasn't told that In order to get financial help, you would have to get approved first. If I would of known this ahead of time, I wouldn't of wasted mine or their time. Other then that, the staff was really nice..

Aspen Dental made my life so much better! I had no insurance & a PAINFUL cracked molar filled w/ cavities. The initial visit was free & for them to pull that one tooth was affordable & PAINLESS! It took literally 30 seconds! I will be handling all my dental business w/ them

Went to Aspen Dental in Pooler, Ga on April 9, 2019 to get teeth cleaned. After xrays and exam was told to go to the front for consultation. The lady told me i had a cavity and needed a deep clean. The cost for the deep clean was over $2200 alone. My insurance would pay half so it still left a balance of over $1100. I told her I was 74 years old had a number of teeth missing did not want the deep cleaning just give me a regular clean and fill the cavity. She said Aspen would not do anything to my teeth until they did the $1100 cleaning. If this Is Aspens Dental's policy toward senior citizens, or others, maybe they need to advertise this so we don"t waste our money and time going to them in the first place. I would have given them no stars but they would not let me post it without at lest one.