Illini Smiles Dental

Excellent service! I came to the office for a dental emergency and the dentist and personnel treat me fast and very well. The dentist is very polite and explains everything in detail. If you have questions, they respond all and try to bring you a good service in all aspects. Highly recommended! I will go back to his office for sure!

I was wary of finding my own dentist after a childhood of bad dentistry that had made me dread ever going because I knew I would have to get cavities filled and shamed for my dental health. Illini Smiles had the best reviews and a staff consisting of mostly women. I felt comfortable reaching out, and they were super helpful with anything, including figuring out my frustrating insurance that always causes issues. After my first visit at Illini Smiles, I wasn’t thrilled due to the amount of damage I was going to have to fix. But they talked me through it completely, took care of my teeth in 4 separate appointments, and I have not had a single problem since then. They saved my teeth and I am forever grateful to them for this! Back in February, I had my wisdom teeth removed at their office, which was incredibly quick and done perfectly. The healing was easy and I felt comfortable asking for help with questions in the process. Every person on their staff that I have interacted with has done an amazing job. Thank you Illini Smiles for saving my teeth! It’s been two years since I started using their practice, and I don’t see myself going anywhere else. My last visit on 11/14 was nothing different. My teeth are doing great (thanks to them)! And I had a really comfortable visit.

Very expensive; roughly 300$ for a routine checkup and cleaning!! The service does not match the high price, as the dentist herself seemed completely uninterested in telling me in any detail how my teeth were doing. I tried to ask her questions to get her to tell me more and she just seemed annoyed. She did not talk to me for any more than a minute or two. She forgot to mention anything at all about something pretty important, so I asked the front desk if I could still ask about it a few minute after and they said they’d call me back. It’s been over a month and I haven’t heard anything. Completely unprofessional on her part. Aside from that, the ladies at the front desk are very nice and my dental hygienist was so sweet!! She was very caring, nice, and accommodating while she did a bulk of the work. I am disappointed the doctor herself does not share that care or interest.

Very friendly, office clean and inviting. I need new dentures, I've had these for 10+ years. They showed me all the costs and are making sure insurance will cover, so that there are no surprises costs. My husband had a tooth with an exposed nerve. They extracted it right then, because, well, they had time. We were both very pleased and would definitely refer then to anyone who needs a dentist.

Literally the Best Customer Service I've Received in a very long time. The Assistants even helped care for My 1 year old Son needs as I was being examined. I look forward to working with this office and very much comfortable with them providing services to my Dental Care! Thank You Illini Smile!!!!

I had an emergency root canal this morning. The staff were incredibly kind! They fit me in their busy schedule. The hygienists and doctors were professional and personable. They explained what was happening as it went. The appointment took less than 30 minutes. My pain was relieved immediately. I would highly recommend them for their excellent care.

I had my wisdom teeth removed. Called the morning of because I was having severe pain. They got me in that afternoon to have them removed. The removal took less than 15 minutes and I didn’t feel a thing for all four teeth! Doctor Xu and all staff were super friendly and helpful as always during the whole visit

Best dentistry experience I've ever had - I was a new patient, but was in a ton of tooth pain and they fit me in day-of. When the tooth needed to be extracted, they did it right then, too. Everyone was so friendly and kind while I was in pain, and I really felt heard when I voiced my worries. They answered all my questions and were so, so nice. Thank you so much!

All of the staff I interacted with were kind and professional. I had my teeth cleaned by Kaia, and she was amazing!!! She was very nice and I liked that throughout the process she would ask me if my teeth were feeling okay. I've had my teeth cleaned multiple times (at a different dentistry) since getting my braces removed and apparently nobody bothered to clean out some of the leftover glue from my braces but Kaia found some and made sure to remove it for me! She was very efficient and thorough!

Had a great experience. Part of my tooth had broken off got me in the next day. I also needed a deep cleaning on my bottom teeth they got me in the next day. Had a wonderful hygentis named Kaya and a great dentist doctor Lucking. Am going back in 3 months. Highly recommend