Illini Smiles Dental
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Review of Illini Smiles Dental
Illini Smiles Dental:
Illini Smiles Dental is a dental clinic located in Champaign, Illinois. The clinic offers a range of dental services, including routine check-ups, cleanings, fillings, root canals, and extractions. The clinic is open Monday through Friday, with limited hours on Friday and is closed on weekends.
The clinic has received positive reviews from patients who appreciate the friendly and professional staff. Patients have commented on the kindness and professionalism of the staff, including the receptionists, dental assistants, and dentists. Patients have also praised the clinic's cleanliness and efficiency.
While the majority of reviews are positive, there have been a few negative reviews from patients who felt rushed or did not receive the level of care they expected. However, these negative reviews are in the minority, and the clinic has responded to each review in a professional and courteous manner.
Overall, Illini Smiles Dental is a reputable dental clinic that provides quality dental care to patients in Champaign, Illinois. The clinic's friendly and professional staff, combined with its range of dental services, make it a popular choice for patients in the area.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Alexander Bartelt
From the desk attendants to the hygienist, everyone was friendly and I enjoyed my visit aside from a little gum stabbing
Dominique White
Horrible experience! Dentist very unprofessional and uninterested in customer concerns! Outside of the fact the I paid for a service that I was dissatisfied with! Besides the two woman who work in the back on the ortho side the entire staff is rude and need some serious training in customer service! DO NOT GO THERE, these people need some serious help, fr. Take note people!
xinyue He
I had a wonderful experience here. My hygienist is friendly and patient. I've never done dental cleaning before and I'm glad my first experience was so comfortable!
Curt Carter
Friendly and knowledgeable staff willing to help meet my needs. Excellent doctors who are willing to take the time to discuss individual dental issues.
mel mcfall
I am so grateful for the good work Brittany does to clean my teeth.. They all are so kind from check in to leaving.. good place to go for dental care.
Beth Walker
Great communication with staff. Very clean and welcoming environment.
Taic Kim
I disappoint here poor management, they cancelled my schedule before 10 minute in my voice mail, I knew this when I arrived their front desk, actually today is my working schedule, but I changed my schedule because of my appointment. If they informed me earlier, I could work today, and change my schedule another day. This is really poor management. But doctor was always kind.
Tessa Clarizio
Great experience! Everyone was super friendly and provided helpful explanations to any questions I had. They take UIUC student health insurance, which makes it very convenient!
Kevin Wiggins
Great experience really nice staff and the doctor was prompt and professional didn't have to wait to be seen
Janghun Kim
*Warning*
If you are ever thinking of getting treated from Dr. Faught, I beg you, please reconsider it especially in treating a cavity.
One of my back teeth was broken, and that broken part caused me to have a deep cavity inside of my teeth. So, On June 9th of 2020, I visited Illini Smiles Dental. I wanted to make an appointment with Dr. Xu because my friend recommended him, but because Dr. Xu was busy with other schedules, I got treated by Dr. Faught instead.
As you can see from the first picture, the cavity in the back teeth was pretty deep. And the second picture is after Dr. Faught treated cavity and put a "base" before putting Gold on top of it. I continually told Dr. Faught that I still feel weird and I also feel a coldness in there. However, the answer that I got from Dr. Faught was that I am feeling sensitive because I just got treated, so I am not used to this.
Because I was having the same symptoms for over a month, I wanted to visit another dentistry instead of seeing Dr. Faught again because seeing him only made me get wrong re-treatment that will cause me more pain.
The doctor from another dentistry was being doubtful of what if the cavity is still in there. So, this another doctor removed Gold In-lay and removed the base as well that Dr. Faught treated, and found out that Cavity was not treated at all. Instead, Dr. Faught just put Gold on top of the base that had the cavity inside of there.
Think about it, how would a dental patient find out what is wrong and how did my treatment went well if Doctor says everything is done and he put gold on top of the cavity?
Additionally, although this is my special case, I am an international student from oversea and did not have dental insurance. So, I paid $980, and Dr. Faught didn't do anything but made it worse.
I appreciate your lacking knowledge of teeth and treatment.
Worst dental treatment in my life. Please be aware, other people.
ㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡ
Replying to the reply:
You strived to provide a best service to the patient? Hell no. That is not how you apologize to a person who paid $980 for nothing.
Instead, You should say “I’m sorry, we messed up everything because of Doctor’s lack of knowledge and skills.”
Don’t take a patient if you are not confident enough to give a right treatment for money.