Dentistry with TLC

It has been 5 years since I was conned into getting 7 fillings, they use scare tactics to pressure you into work you likely do not need. As of today I will have to schedule my 4th filling replacement. I should have left this review years ago because it was the most unprofessional office I have ever been to. I am now paying to repair their sub standard work. My current dentist has told me they fix work for patients from this office often and it doesn’t surprise me. Do not go here, find a dentist who puts their name on the building.

Not sure who these people are, but they are showing up as an inquiry on my credit report. Never heard of this dentist, but the reviews would steer me clear of it regardless. Complete mystery why a dentist needs to pull a credit report, but after reading the other reviews I have some ideas... anyways, I use All Smiles Dental in Godfrey. No issues and no credit inquiries.

Went in for a cracked front tooth assistant was great I have a fear of dentist they eased my mind Dr Smith was great going to start working on my mouth

Excellent customer service and great dentistry!! I've had multiple procedures done at this office and every single time has been top notch. I recently picked up my sleep appliance and I love it!! I have slept significantly better for the last 13 nights and am more well rested all through the day. Regardless of what the haters might say in their reviews of this business I won't go anywhere else for my dentistry needs.

Have been going to this practice for many years....they are remarkable. Dr. Smith is not only a spectacular dentist, but I consider a friend. The staff have become like family to me. All the procedures I have had have been done with great care and exceptional work. If you need a a dentist with great skill and a kind and compassionate person, then TLC is the place to go!!

I would NOT GIVE ANY STARS IF I DIDN'T HAVE TO..

Do Not Walk in this office! I went in for slight pain in my tooth and ended up with CELLULITIS OF MY FACE. So far the cost between TLC charges and E.R visit is $7000.00. I requested a call back from the dentist and possible refund and I never got a call back! They also told me the dentist who did my surgery was no longer there one week after seeing me and sending me home with cellulitis. PLEASE Read all the reviews and BBB. I am starting all over again with the same issue, now a specialist! Just came back from a new dentist.

Dr. Anna Smith has been the most unprofessional person I have ever dealt with.

My daughter was supposed to be get her braces off August 2 and then we would be going back the nest day to pick up her retainer. I signed the release and filled out all the paperwork other than a survey. I was told that she would not take off her braces unless it was filled out. I told them that they didn't want me to fill it out because I would have to be honest and they would not like what I had to say. Was told I had to.

I wrote that Dr. Smith was very rude and unprofessional. Mind you, the problem stems from the issues that My son now has as a result of going there. His jaw is messed up and had to put him back in braces with another orthodontist In January. My daughter was already more than halfway through the process and had her braces paid for when we found out what caused his problem. So we felt stuck to keep my daughter there and finish the process.

I of course, wanted to talk to Dr. Smith about our concerns and how to prevent an issue with my daughter. Dr. Smith was very rude and quite manipulative. She wants to twist anything that I said. Didn't want to address concerns.

August 2 she refused to take off my daughter's braces after I was told they were ready to come off because she then wanted to take my complaint "serious" even though it has nothing to do with my daughter. Months before when I tried to speak with her she didn't want to address it. After I posted a negative review on her Facebook and with the BBB she did take her braces off on August 24, 2021.

Today October 7, 2021 I took my daughter to an local orthodontist as I felt she probably needed reevaluated. He was shocked when he found out that she just got her braces off a month ago. Now he will be putting my daughter back in braces for a year.

So not only have we now had to put my son in braces again after going to Anne Smith but now we have to put my daughter in braces again.

Looking back there were so many red flags. I am angry with myself for not listening to my gut. I don't know how she can sleep at night. This place needs shut down and she needs to be held accountable for the things that she is doing to her clients. Not only have I now discovered that there is a Facebook support group set up by former clients but she has her license on probation since August 2020. Placed on probation for 5 years. She obviously does not care and is not going to change or trying to change her behavior or practice. This place needs shut down!

The scare tactic to not post is a good showing of how this dentist conducts business. This is a business ONLY not patient first office. Back staff are friendly, but front staff can be very unpleasant! $$$$ is the only motivation for this business! Patients aren't told enough. I had $10,000 worth of crowns & 5-6 mo later they had all fallen out! WHAT A RIP OFF! Do Not waste you time. I am a very senior, angry x-customer.

Went here last year to get some work on my teeth done. Did shoddy work as the tooth they worked on whatever the cheap stuff they put on it wore off I found waking up today 8-15-21. I got vibes of them only wanting your money, so I immediately left now looking for a dentist I can trust who fixes the issue this doctor failed to. Looking at the reviews, glad I left when I did.

My name is Lois Fox, not Aaron. I am pleased to rate Dentistry with TLC because I want everyone to know if you have a real problem, such as an abscessed tooth, they will get you in right away. I'm impressed with their knowledge and equipment. If you need a crown, they make porcelain crowns on site so you can have a new one in your mouth the same day. They were incredible!