HomeTown Dental - Alliance Dentist & Braces

Friendly people, enthusiastic vibe, nice service. People are all trying to make you laugh before putting you into sleep even they have worked for a whole day. And they give suggestions and directions Patiently. I like this place.

I foolishly allowed Dr. Guram to convince me to get fillings done by him. Since I was paying out of pocket, he promised a decent discount. However, do not let the chandelier in the waiting area fool you, this place is awful. I came back 4 times for an "adjustment" on a filling, each time disappointed that the pain was not going away. Dr. Guram assured me that everyone is different and that some people react differently to dental work. After 4 visits to his office, I was done. Exasperated, I went to Justin Family Dentistry located near my home for a second opinion. Not only did the dentist, Dr. Kevin Nguyen, immediately see the problem with the filling, he explained to me what was wrong and adjusted my filling. Almost immediately I felt relief and could bite down without cringing. He also mentioned how his x-rays showed that I had 2 small cavities in the lower back teeth on the right hand side. That is where I had fillings done by the Hometown Dental dentist. Instead of going back to Dr. Guram and get them replaced for free, I paid EXTRA to replace those faulty fillings by a NEW dentist.
Coincidentally, my sister recently got a filling done by Dr. Guram as well, his x-rays displayed she only had 1 cavity. After 3 weeks she could not eat on her right side because the filling was bothering her so much. We went back a second time where Dr. Guram "adjusted" it, saying that should fix the problem and if not to come back and get it replaced. At that point, I was completely done. I called her insurance and switched to Garden Valley Family & Cosmetic Dentistry in Roanoke. Not only did they replace my sister's filling, but also informed me she had 2 MORE cavities that needed fillings! Dr. Guram's x-rays completely missed 2 extra cavities! After those procedures at Garden Valley, my sister is experiencing NO PAIN.
In conclusion, Hometown Dental has terrible x-ray equipment! They are also a chain so beware! Any fillings you get there, you will most likely be constantly returning to get "adjustments". I do not recommend this clinic.

My experience at Hometown dental was amazing. Dr Graham , Jenny and Haley were very knowledgeable, very professional and made the visit so comfortable that my husband and I and the rest of my family will definitely be coming back.

All the Staff were kind and patient with my kids and myself. That made me feel confortable the entire time. Also most of them speak my first language Spanish.

Beautiful office! Staff was very nice and the The Dentist has a great bedside manner! They went over what my insurance would cover and were great about setting up my next apt.

OMG my visit at Home Town Dental's by far the BEST! Dr. Guram, Rachel, Jenny, and Hailey were Awesome! Made me feel at ease and made my visit pain free. I've been to several dentist before and by far they're the best. Highly recommend Home Town Dental 😁😃

I highly enjoyed the professionalism and friendly atmosphere . Beautiful office and very informative staff. Haley worked great with my kids and Jenny helped with offering us several financial options for the treatment.

Guys this place and these dentist make it so worth going and facing your fears. They are straight to the point they offer amazing plans on their page and in person. So glad i found my dentist and my smile looks great on top of that

First experience: I waited hours for just x rays and a cleaning. I watched the movie Zootopia twice through!

Second experience: the office hours state that they open at 9am. I went in at 9am to go in and request for my x rays to take to another dentist appointment. No one was in the office; the call center had me wait another 30 minutes. When I called again they informed me that they don’t get into work until 12 on Fridays! When I finally got my x rays emailed to me, my new dentist said they were poor quality and couldn’t use them anyways!

Very frustrating experiences with minimal and poor customer service. Will never be returning to this establishment.

Omg! Let me take time out to truly Thank Dr. Guram, Jenny and Rosa for there services. I walked in with unbearable pain. Dr. Guram instantly gave me some relief. They are wonderful and caring people. Please don't hesitate to use there services! Thanks guys for helping out today!!!