Atascocita Modern Dentistry and Orthodontics

Don’t used this orthodontist, the girls that help the Doctor are very rude they look like they don’t want to be here, they are supposed to treat the patients with courtesy but instead they are rude don’t even say hi to the patients and one of them scream at my daughter so I had to get ugly with her.
Also ever since my daughter started her treatment has seen 3 different doctors I and have told us different things.
I am so over this place, can’t wait for my daughter to finish her treatment.
The only lady that is very polite and treats the customers with respect is Ms. Jenifer.

We were not happy with our most recent experience here. We arrived 15 minutes early for our pre scheduled appointment and were not called to the back for over an hour. Once in the back the Dr. asked my son to smile and said, without an examination, "you need braces". Then tried to get us to start the scheduling and financial planning. Very unprofessional, rushed, and cold. No one apologized for the wait. I took my son out of school early to make the appointment. Very disappointed. We have had positive experiences here before, but will never be back.

Dr Chahal is excellent, I really like her and trust her care. What I do not like is how mismanaged the administrative side of things are - most offices will call/text/voicemail day before your appointment as a reminder- not this office, and seeing other reviews listed, I realize am not the only one to have this experience. I received an email appointment confirmation TWO weeks before? Office staff are not involved, they utilize robot services and state there is no control over it as it's a third party corporate conglomerate that controls everything. Good luck getting another appointment - you will wait MONTHS
Once again thank you for the automated canned google response- if problem solving was really important, a real human would have called me to resolve issues

Great dentist office, very attentive to concerns. It was refreshing when my dental assistant, Adriana, was thorough with polishing and flossing but didn't floss as though my gums were made out of tire rubber. 😅 I would recommend Atascocita Modern Dentistry to anyone who asked for a dentist in the Atascocita/Humble area!

I suffered from failing teeth. I hid my smile for years. Mentally it took a big toll on me. I was always embarrassed. I recently visited Atascocita modern dentistry schedule appointment with Dr. Esmeralda Chiang. She was very patient with me and suggested options that would give me hope. After she was finished with the procedure my smile looked amazing! Thank you doctor for returning my smile, and making my life a little brighter!

1. I was scheduled for 2 p.m. for one appointment. I arrived before my appointment time and wasn’t seen until 40 minutes later.
2. Scheduled a deep cleaning and filling for the same visit over the phone. I verified it multiple times with the girl who I spoke with that day. Arrived to my appointment a few days later and upon arrival was told only the filling was scheduled. Now have to wait over a week for a pretty urgent matter due to issues on the staff’s end.

This office is always disorganized and does not value people’s time AT ALL. I experience a completely avoidable inconvenience every time I visit.

I'm very happy here. They have done so far everything I expected. I am very impressed. And I have a serious gum disease. If not corrected it can be deadly. If not already too late. So for me I'm very comfortable here. And I see this place that could save my life. My back is against the wall.

Customer service is terrible!! If you have questions about your bill, and leave a message with the answering service because calls go there all the time. You will NOT get a call back. Instead you will just call and call and when you explain this to the staff, they do not care. Stating that that it ours the answering service fault. So disappointed with this office. I have two other kids that need braces, and I will be dining another clinic to go to.

I had to look for a new dentist due to an insurance change. This place was like the “used card dealer” of dentistry. I couldn’t get a simple teeth cleaning. They wanted to sell you additional deep cleanings. Very unhappy with my experience. They are just trying to make a buck.

The most traumatic experience.. I had an 'emergency' appointment to have a broken tooth extracted. Due to a past traumatic experience I requested gas and was told the doctor doesn't use gas. I was also told it was going to be a very simple procedure. That particular morning, the weather was below freezing which had caused very low water pressure and some of the equipment to be unavailable, including suction. The doctor decided to go ahead and numb my mouth and attempted to remove my tooth instead of sending me to the Kingwood office. My tooth ended up breaking into multiple pieces.. she stopped and shoved gauze in my mouth and said "let's go to Kingwood". I struggled to even get an address from someone passing in the hallway with half my face numb. I made it to Kingwood and was told to wait a few minutes and I would be taken back.. instead I was called over to the desk where I was asked to provide my credit card info over the phone to the Atascocita office, I couldn't even speak with the numbness and mouth full of gauze....I made it to the back where the doctor proceeded to work on extracting the tooth. I have never been through anything close to that.. she was so extremely rough she busted my top lip and literally tore the corners of my mouth, forcing it open further than it was meant to open. With both hands still in my mouth she asked me if I was allergic to any medications and I nodded and tried to say the name of the drug. She repeated it back to me correctly and instructed the assistant to clean me up while she put in my prescriptions to the pharmacy. The assistant ended up turning me upside down in the chair trying to sit me back up.. She finally asked if she could just help me crawl out of the chair since she couldn't figure it out.. I finally made it out and back to my vehicle where I cried all the way back. I stopped by the pharmacy where I was then told I could not take the medication that had been called in due to my allergic reaction to this drug.
My face looks like I have a golf ball in my jaw and I am still spitting out pieces of tooth 3 days later... Needless to say, I paid $700 for the most traumatic experience of my life...