Gentle Care Dentists

Similar to other recent reviews - I went in for a routine checkup, they didn't give me a routine clean (instead pushing me to get a deep clean and making me set up a follow up appointment) after checking their online reviews and getting a second opinion - I cancelled my follow up and was hit with a bill overcharging me for what they did (aka 1/2 of a routine dental appointment). I would not recommend you go here.

This was my first time going to this office. Tina was the first person to see and consult with me and she was absolutely AMAZING! She gave me so much helpful information and even told me services I was recommended by my previous dental office were not even necessary. It just shows how important it is to always get a second opinion. I’m so happy with the services I was offered today and am considering making a full switch to this dental office!

"Gentle Care" is a fitting name for this dentist office and illustrates their strength. The staff is supremely friendly, responsive to your needs/concerns during procedures, and not inclined to force you into procedures you don't want to have. I have been to a number of different dentist offices in my life and this one has by far been the most pleasant experience.

While I can not speak highly enough of their quality of service, I also can not deny that the accounting portion does leave something to be desired. Costs do not always add up to what was expected and in general the billing can be quite confusing. My review remains high however, as it was nothing fraudulent - just need to make sure you take the time to understand the procedures and their costs.

All things considered, I'd highly recommend giving this office a try - especially if you've found going to the dentist to be an unpleasant experience in the past.

Great experience. only complaint was that I was not told whether my insurance was in-network or not. On the flip side, they did help me sign up for a way to pay for the much needed dental work.

Tina, my hygienist, showed great care and was very personable. I like that in any person serving the public.

DO NOT COME HERE! As countless reviews have mentioned, I confirmed prior to my appointment that they took my insurance and did not want X-rays and to be seen if not. Almost a year later, I got a large bill in the mail because they are out of network.

I have never had a dental issue in my life and all of a sudden they told me I had six cavities and they made me feel like the most disgusting creature in the world. Got a second opinion and you can guess what they told me.

The hygienist also slipped with her instruments and cut the roof of my mouth.

What has reminded me to write this review is their nonstop text reminders that I’m due for a cleaning, despite me asking to be removed multiple times.

I’ve literally never taken the energy to write a bad review but they are just that bad..

My teeth cleaning experience was positive. I mentioned that I thought my wisdom tooth was bugging me, so we decided to go big and remove all four. If you have four, impacted teeth - go find a different office. It's not that they didn't do a fine job on the surgery, it's that they don't have general anesthesia. YOU SHOULD NOT BE AWAKE FOR THIS PROCESS. I REPEAT YOU SHOULD NOT BE AWAKE. Laughing gas is not enough. You can feel the pain. I sobbed three times during the procedure.

Also no one told me what it was going to cost or anything beforehand - they said "either your insurance is going to cover this or you'll have to pay $1,000." I don't know why I thought that was okay, but since I had waited 40 min for the doctor at my consultation appt, I didn't press and just wanted to go home.

Worst dentist I have ever been to hands down. They did not fix the problem I had, I had to go get a second opinion which actually had a completely different diagnosis. Then they WAY over charged me for my services and then double bill my insurance for part of the portion I paid. Incredibly dishonest and horrible customer service. I would not recommend them to ANYONE.

I had a great experience here. The office was clean and tidy and the front desk was friendly and efficient. I was able to be seen the same day as an emergency I was having and there was no wait time once I arrived. Dr. Rima quickly and accurately diagnosed the problem and calmed all my fears. I’m confident I’ll receive great treatment here.

Unethical, unprofessional staff and doctor! Not only their so called doctor humiliated us with all unethical statements, like we never done deep cleaning which we do regularly and stating that whatever has been done for us in the past was “cheap” and “no good” but their front desk refused to send me the copies of x-rays which we paid for. She claimed she doesn’t know how to do it... I mean you’re at the front and don’t know how, then it’s a huge problem! And she noted she doesn’t care if I get the file of x-ray for which we paid out of picket $200.00
I’ll make a complaint to appropriate health department so that their licenses can be reviewed! It is completely unprofessional place which is dangerous for public health!

There was a delay in starting my appointment but as soon as I flagged that I was short on time I was seen. The dentist did my teeth cleaning which I am unaccustomed to (at other dentists I have seen a dental hygienist). There was a lot more water sprayed on my face than I’m typically used to, but they were sure to wipe it off. The staff was friendly. It was an acceptable dental experience.