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Review of Liberty Lake Family Dentistry

Liberty Lake Family Dentistry:

Liberty Lake Family Dentistry is a dental clinic located in Liberty Lake, Washington. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and pediatric dentistry. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm.

The clinic's staff is professional, friendly, and welcoming. Patients have praised the staff for making them feel comfortable and at ease during their visits. The clinic's dental assistants are friendly and chat with patients during procedures to help them relax. Patients have also praised Dr. Olmstead, the clinic's dentist, for her professionalism, patience, and caring nature. Patients feel that they can trust her and that they are in good hands.

The clinic's facilities are clean and modern, with state-of-the-art equipment. Patients appreciate the clinic's use of digital radiographs (X-rays) and the fact that they can view their records on a computer screen in front of them. The clinic's front desk staff is professional and courteous, and patients appreciate their helpfulness and efficiency.

While the majority of patients have had positive experiences at Liberty Lake Family Dentistry, there have been a few negative reviews. Some patients have complained about the cost of services, while others have had issues with the quality of work done. However, these negative reviews are in the minority, and the clinic's overall rating is high.

In conclusion, Liberty Lake Family Dentistry is a reputable dental clinic that offers a range of services. Patients appreciate the clinic's professional and friendly staff, modern facilities, and state-of-the-art equipment. While there have been a few negative reviews, the majority of patients have had positive experiences at the clinic.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Liberty Lake Family Dentistry Reviews - 196

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heidi Peters

Heidi Peters

πŸ‘ πŸ‘Ž 😐
Great Experience Welcoming Staff Helpful Staff Easy Visit

I had a great experience at this dental office. It was my first visit and everyone was so welcoming and very helpful. Going to the dentist is not usually my favorite thing to do but the staff at Liberty Lake Family Dental made my visit easy.

ZnH Hockley

ZnH Hockley

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Experience Highly Recommended

Dr. Olmstead is awesome and their support staff is friendly and informative. I've been going here for 3 years now and never had a negative experience, even with a root canal! Never had a better experience at a dental office.

Tino Taylor

Tino Taylor

πŸ‘ πŸ‘Ž 😐
Great Service Prompt Response

I had a infected wisdom tooth and got really sick from it and the day I called they allowed me to come in and not only checked it but removed it for me all last minute. They were amazing. Thank you.

Randi Allen

Randi Allen

πŸ‘ πŸ‘Ž 😐
Poor Service Expensive Unprofessional

My mother has suffered 4+ years with posts drilled into her jaw waiting break after break for her teeth...dentures break over and over $15,000+ and still she has no bottom teeth! It is terrible to watch her suffer so much.They did this to her! Get 2nd opinion

Alisha Sandy

Alisha Sandy

πŸ‘ πŸ‘Ž 😐
Friendly Service Honest Service Efficient Service

Friendly and honest service. Came in with a root canal issue and left with it fixed. They prioritized my needs, and got me in with out an appointment.

Richard Stokes

Richard Stokes

πŸ‘ πŸ‘Ž 😐
Exceptional Customer Service Excellent Care Less Stress

Have been with Dr. Olmstead for nearly 10 years, and will continue! They deliver exceptional customer service with a smile, provide excellent care, and though going to the dentist isn’t always my favorite thing to do, I feel less stress knowing the team at Liberty Lake Family Dentistry takes the best care of me!

Michael Knisley

Michael Knisley

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

My wife's experience mirrored some of the other 1-star reviews. Overall I think they do good work there and have some friendly staff. My wife had a partial made there and she broke it eating 2 times. The first time she broke it they charged us, which was fine assuming they did something to make sure it didn't break again. Maybe a year later it broke again, she went back and showed them. She isn't eating anything really hard or out of the normal. They fixed it and charged us and our insurance for it a 3rd time. I called and tried to ask if something they made kept breaking why are they not fixing it at a reduced rate, or maybe even for free after the second time? The Lady I was talking to was more inclined talking about future work my wife needed, so when I interrupted and asked again why we are getting charged for a faulty partial she hung up on me. Later when I went to schedule my wife's next cleaning, they informed me my wife was no longer welcome there.

Zarred Green

Zarred Green

πŸ‘ πŸ‘Ž 😐
Comfortable Trustworthy Impressed Recommend

Liberty lake family dentistry made me feel very comfortable I trust them 100% to touch my teeth. I have super bad anxiety going to the dentist in general but they made me feel super comfortable. Went in there for a teeth whitening and my teeth look amazing and very white! Very impressed with the results and how nice and comfortable I felt. Would definitely recommend this dentist office to people.

Vickie Erickson

Vickie Erickson

πŸ‘ πŸ‘Ž 😐
Excellent Service Professional Staff

This office is top notch! I have been going to Liberty Lake Family Dentistry for years. From root canals, bridge work, preventive care, etc., I have always experienced the best care and results. Dr. Michelle and staff are superior.

Lexi Johnson

Typically not a huge fan of the dentist... I mean once a year/every other cleanings πŸ˜… which I know is bad, but dentistry offices have a hard job to do, and this office has been wonderful! I felt welcomed by "Loretta" at the front desk who has been working there ~22 years! My hygienist was personable and took my medical history and current physical dental health seriously (I also liked that the staff provide the computer with your record right in front of you to educate you, instead of the usual behind you thinking "what are you doing back there?"). The Dentist, herself, is professional, knowledgeable, and funny.
I feel everyone in this office has been working in the dentistry field for years, and they're here to stay, so I'll be back in 6 months πŸ˜‹

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