Aspen Dental

Brought my daughter for a consult to have her wisdom teeth removed. Did not know what to expect but was very impressed by the friendly attitude of the staff even with a full waiting room of appointments. There wasn’t a very long wait and the dentist and assistant talked to us and explained everything very simply and made my daughter feel comfortable about her up coming procedure.

My experience was very good. Every step of the way I was taken care of. Everyone asked if i had any questions. Any and all questions were answered to my satisfaction.

Friendly staff, and able to get me in sooner. Also help to relax a person with anxiety issues without me saying anything about having them. 👍👍

Everyone was very friendly. I liked the fact that at each stage they explained exactly what they were going to do and made sure I was 👍 👌

Mixed reviews, bathrooms are very dirty and appear that they are rarely cleaned, even with a morning appointment it was filthy. The dentist I saw on my first visit was very rude and short with me; I clearly explained that it takes a lot to "numb" me, however, he ignored me and began working on my teeth while I told him I could still feel everything. He didn't apologize until I complained to the dental assistants that his "bedside" manner was so unprofessional. I loved my oral surgeon, Dr. Jeffrey Link, but since his medical episode, I believe he is no longer practicing at Aspen. When I recently asked about him, the dentist and assistant acted as though they had never heard of him.(?) I went to my local dentist for my six month check up and she found that my implant screw was loose, however, her drill bit was different than the one that Aspen uses. Dr. Kari Haganman's office called multiple times asking Aspen to share the name and number of the drill bit, but they refused. So I had to return to Aspen for another check up and the dentist was unable to locate the implant screw. Now I am waiting to see the oral surgeon on the rare day he comes to Aspen (once a month). I have been frustrated with their service.

Staff is pleasant and accommodating. Every procedure is explained and all my questions answered in an easy to understand way.

Let me start off by saying the staff was very welcoming and awesome. My initial appointment was great and I was told I needed two wisdom teeth removed, which I pretty much assumed. After the appointment is when the ball got dropped. I wasn’t given any information to prepare, there was like no consultation with what to expect or anything. So I went in pretty blind. After I woke up and was sent out immediately. So I was really disappointed with that. My wife had hers removed somewhere else and it was incredible. The only reason I sort of knew what to expect was because I picked her up and the nurse spent 30 min after explaining after care and such to me for her. I had to ask what medications I was being given, what meds they were putting in my iv. Nothing was being explained. Pretty disappointed.

First time cleaning after 39 years, Abby was really good with my cleaning, she was really nice and patient. Dr Vinnie was really nice too, I mean I was really satisfied after all and I love all the personnel that work at the Cedar Rapids office.

I was traveling, and I need an urgent care for my ONE broken teeth with its loosen cap, staff members were very kind and responsive, however after they taking full panoramic CT scan and another series of x-ray, the female Dr. talked about all other conditions that has nothing to do with my specific loosen cap that made me impossible to eat, instead she told me that she doesn't fix other doctor job. I should back to my state to fix it. Astonshing. The patient with specific medical issue is not marketplace when one cannot make money of it drop it.

Peaceful positive atmosphere,
Unmatched professionalism start to finish!
Thank You Edgewood Road Aspen Dental Team!!!!