West Lakes Dentistry

If you are looking for a new dentist, or are unhappy with the one you have, I highly recommend you check out West Lakes Dentistry. The office staff are very helpful and friendly to work with and my dentist, Suzanne Hendrix and her assistant, do an excellent job all around. Let's face it, nobody wants to go to the dentist's office, but when you have to, this place is the best!

I am so thankful for West Lakes Dentistry. I had delayed cleanings and treatments for more years then I would like to admit, due to a bad experience at another Dentist which made me have anxiety & feelings of embarrassment. In August, I broke a tooth and knew I had to swollow my pride and make an appointment ASAP. I stayed up all night reading reviews on local dentists and decided to give West Lakes a try. I made an appointment that next morning, they got me in as quick as possible. When I filled out paperwork, it had questions of how I felt about going to the dentist, I decided to be super honest. When I sat down in the chair, the assistant asked me some questions and looked at my tooth. I was very emotional and started crying, she genuinely listened to my concerns, gave me a stress ball and made me feel like she actually cared. Dr. Hastings came and confirmed what I already knew and I had to have the tooth pulled. She was gentle, took time and talked me thru my options. We eventually came up with a game plan to get all the work that was needed, written down and what I could expect for costs. She didn’t overwhelm me, she gave me advice on what she felt was more important to get done and what could wait. She helped me make decisions that help me maximize my insurance benefits. I have seen a couple of the other doctors and assistants at Mound location as well, since my first visit and I love them all. I even love my hygienist, which I never thought I would ever say, in a million years. I can’t say thank you enough and will continue to recommend them to anyone

Dr Hastings & Lisa we’re absolutely the best! They took the time to ask questions- and they listened to me-making sure I was comfortable and understood the process every step of the way. I highly recommend West Lakes Dentistry - they know how to treat people - from walking in the front door- Kirstie & Brittni - very friendly & welcoming- to Lisa & Dr Hastings- I arrived early they saw me earlier than my appointment- I left feeling - Wow! What a great place- start to finish!

Fantastic welcoming environment! The staff is both friendly and knowledgeable, and always puts me at ease. The office is beyond comfortable. I made the switch to west lakes dentistry about a year ago, and I have been consistently impressed. I would highly recommend West Lakes to anyone.

As a new customer - I've received a great value for my investment with the new enrollment package. They've already helped me gain confidence in the future of my dental health. West Lakes has invested in top of the line technology and can offer me solutions my old dentist could not. Some of the problems they are fixing are issues I've been begging to have corrected for over 16 years. Previous dentists have simply told me it could not be done, but now I have an appointment scheduled at West Lakes to make it happen. Today's cleaning and basic exam just might have been a life-changing positive experience! They have a friendly, experienced staff from start to finish - all of them professionals that are specific to the role they play at the office. I'm happy to be supporting this new local business and the neighbors they employ :-)

Worst worst customer service. For all you who are working professionals like myself in meetings all day and on calls during the week day. Just an FYI west lake dentistry will cancel your appointment. If you Don’t reply confirm by txt for your appointment or answer their call during the work day while you’re in meetings to confirm your appointment. Even though you just made appointment a week or two ago . they will automatically take you off and fill your appointment with someone else. And when you show up to your appointment they’ll just say well this is our busiest day. so we had to fill it with someone else.

We switched my 7 year old daughter to West Lakes Dentistry about a year ago because we were unhappy with our other dentist. West Lakes staff is awesome! They are wonderful at helping her to feel comfortable and understand what they are doing. I couldn't be happier with West Lakes!

Most baby-friendly dentist experience. The hygienist was tolerant and patient to my baby's needs. We nursed while she cleaned and flossed. There is a wood changing table in the bathroom, not plastic, plus they had wipes. Super thoughtful. Recommended for patient patient care.

The staff and facility are fantastic, they support most dental plans and have very flexible hours. They're also great with our kids, 3 and 8 years old. This is a great community resource for the West lakes region!

I continue to be impressed with the professionalism and outstanding comprehensive care I receive at West Lakes Dentistry. My mouth has never been healthier. Thank you Dr. Miner and your staff for always providing a positive experience.