Aspen Dental

Aspen dental was very hygenic & the staff was very friendly including the Dentist! However all of their computers were so slow I spent more time waiting on them to put my info. in the system than seeing the actual dentist, the clerical lady couldn't understand the Dentists notes, she spelled my name wrong & I had to explain over 4 times which tooth needed surgery because she couldn't read/understand the dental codes, the communication breakdown was scary!! However it was one persons lack of knowledge vs the whole team which was very knowledgeable. The XRay girl was everything she made my day!!

Since my first review, I felt the need to post an update. In their office and on their website they say they support a second opinion. When their dentist said my husband needed a $400 cleaning our insurance didn't cover, we went for a second opinion. The second opinion dentist said my husband didn't need that type of cleaning and it wasn't even a close call. We took a letter to Aspen stating the findings from our second opinion. The Aspen dentist told us that they stood by their findings and if we didn't want to pay for the $400 cleaning out of pocket, to seek treatment else where. So that is what we did. We have completely moved to a different dentist. I can not begin to express the disappointment of service from this particular location in Flowood Mississippi.

Everyone at aspen dental was great the girl that cleaned my teeth Christy I believe was great she is a beast at cleaning my teeth were great when she was done she has a great attitude and personality can't wait for my next cleaning 😊

I've never visited an Aspen Dental, I don't even live in MS! Yet they keep emailing me asking me to review them. Well, here's your review: don't go see these inept people. If they can't remove your email address, how poorly do you think they manage your personal information?

BEWARE cannot be emphasized enough. I went to Aspen Dental a few days ago for ONE painful tooth that needs treatment. By the time my FREE EXAM and X-rays were done, I was told I needed $6,400 of treatment to save and preserve my teeth and bones. I was told I was in the beginning stages of periodontal disease and needed deep cleaning and therapy every 3 months to preserve my teeth, gums and bones. I have no symptoms of any periodontal disease. None. After reasearching Aspen Dental, this is common for everyone they see to need this invasive and dangerous procedure that is not recommended unless there is advanced gum infection and disease. Now to the clincher: While talking to me about DISCOUNT programs, they started applying me online for what I thought was pre-approval into a discount plan. THANKFULLY, I did not complete the last part of the process because I wanted to THINK about everything I was told and talk everything over with my husband before committing to treatments that I was not sure I really needed. After returning home and reading over the paperwork as well as reading about Aspen Dental, I realize now WAY more than I did while in office. The team at Aspen Dental was applying me for a high interest credit card that would have instantly paid the full treatment cost to Aspen Dental BEFORE and of the procedures were done, leaving me with debt and interest beginning at that very moment the application was approved. PBS even has a special program on Frontline about Aspen Dental and others who up-sell treatment to unsuspecting patients who are already in tight financial situations and cannot afford to see a regular dentist for treatments that are advertised as heavily discounted on the Aspen Dental website. The deceit was sugar coated by staff who were very polite and pleasant and flattering. Research Aspen Dental and be informed before subjecting yourself to their scams. They have QUOTAS to meet and get bonuses for the treatments they get patients to agree to. This is not true dental care. It is a business platform preying on and scamming low income people with dental issues into unnecessary dental procedures and financial bondage under the guise of providing dental work, including dentures which were previously unreachable financially.

the worst experience I have ever had. First of all, they were late by 30 minutes because they were having a training class. I was in the office 3 hours, never got to look at the breakdown of charges or how the estimate was figured. I told the Dentist exactly what I wanted because I knew what I could afford. Never did they listen to what I wanted. The first estimate was 8500.00. I originally went in to have 5 teeth pulled on by upper mouth and to get an upper denture. I was told I couldn't have an upper plate without having the other work done. So then I asked about just pulling all my teeth and putting in a full set of dentures. That estimate came back at 4400.00. Astronomical for the average person, but wait...they will finance you through a company at 14 percent interest. This place is a joke. It is simply to make money. I feel like they falsely advertised on their web site. The only person professional in the place was the xray technician. The finance manager acted as if the estimate was a big secret!!!!! Ridiculous!!!!

Had 3 extractions done. Was more expensive than I was willing to pay, but when your in pain, you'll do it. I Can't say I've ever had a more relaxing and calm experience. Dentists usually have me running for the hills. Been a few months since the procedure and haven't had any problems that needed to be followed up.

Went in to get my DoD dental exam done, was told I had good oral health and even encouraged to continue doing what I’m doing. However, by the end of the appointment after declining to have my wisdom teeth ( which I’ve had for years with no issue and previously had been cleared for deployment with on multiple occasions) removed, I walked out of there with a form that basically said I was not deployable because I’m expected to have a dental emergency in the next few months. So thanks for that and the payment plan summary that I’m clearly not interested in.

My husband played over $4000.00 for teeth that hurt all the time, several adjustments done & there still not right. They have hurt his mouth everytime but don't seem to care. You never get in at appointment time, plan on spending 3hrs at least.

Very rude! Would not let my 5 year old child come inside the building with me. Would not recommend this Aspen location to anyone!!