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Review of Burlington - Jersey Dental Group

Burlington - Jersey Dental Group: A Dental Practice with Mixed Reviews

Burlington - Jersey Dental Group is a dental practice located in Burlington Township, New Jersey. The practice offers a range of dental services, including cosmetic dentistry, dental hygiene, endodontics, oral surgery, orthodontics, pediatric dentistry, periodontics, and teeth whitening services. The practice is open six days a week, from Monday to Saturday, and has convenient hours for those who work during the day.

However, the practice has mixed reviews from customers. Some customers have expressed dissatisfaction with the practice's customer service. They have reported that the front desk staff is rude and unprofessional. Some customers have also reported long wait times and difficulty scheduling appointments. Others have reported that the practice has canceled their appointments at the last minute or rescheduled them for months later.

Some customers have also reported issues with the quality of dental work they received. They have reported that fillings and root canals did not stay in place, and temporary crowns fell off. Some customers have also reported that the practice did not complete their dental work fast enough, leading to infections.

Despite these negative reviews, some customers have had positive experiences with the practice. They have reported that the dental hygienist is great and that the staff is friendly and welcoming.

Overall, Burlington - Jersey Dental Group is a dental practice with mixed reviews. While some customers have had positive experiences, others have reported issues with customer service and the quality of dental work. It is recommended that potential customers read reviews carefully and make an informed decision before choosing this practice for their dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Burlington - Jersey Dental Group Reviews - 200

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
angela cannon

Hands down best Dental experience ever!! Nicest most courteous staff! My family all go to Jersey Dental Group!! I am handicap easy front door parking, easy to enter building. Came home from appointment with No anxiety!! Thank you Jersey Dental!!❤❤❤

M.pk.H

I have nothing but good to say!! From my first stop inside was just for inquiries. I was greeted with smiles and lovely faces, I knew I would choose this place. The staff are excellent friendly and work well together. I was a new patient and had a tooth extraction done Dr. Pooja gave me in depth info not only on my issue but on my choices on how to fix it. She takes what she does personal (in a good way) The J.D.G are at getting you in and out. Aswell as accommodating my last min/on the spot appointment. The offices are very clean.

Derrell Dennis

My first ever visit there was very pleasant. Staff was excellent and the place was kept in amazing condition. Look forward to my next visit. They gave some great advice for tips to improve my dental health. A+! Good bye Willingboro "Family" Dental!

Bree Laye

One of a kind great organization. I had three cavities withen ten years of going to the dentist, new to the area and having a great dentist in the area is a plus. The dentist that filled in the cavities was precise and accurate. Definitely a recemedation. Who wouldn't want nice teeth? Come to this dentist when you get great results and personalities of all kind to make such a great smile get done. High-five! Team!

Rosa Brown

Be sure the dentist and the front desk are clear on the work being done for your visit. In addition to clarifying your cost vs what your insurance will cover prior to sitting in the chair. A root canal was planed but fillings were to be done first. This dentist performed 2 root canals on the day he was supposed to do fillings. My 89 year old mother was hit with a LARGE bill that exceeded the insurance coverage and was told it HAD to be paid in two payment.

Mo Alexander

This Dental office was recommended and me and my son loved it. Our hygienist was very thorough with our cleaning. The Dentist(s) are very friendly. If you are shopping around you should really check them out.

Annie Aviles

Jersey Dental Group is an amazing office i give a 5 star. The dentist is amazing and Celeste the Hygenist is amazing. Beautiful amazing person. Treated me with the upmost respect and listened to my complaints patiently. I love this dental office. I recommend it to everyone. There is always one apple that spoils the basket. I understand they are short staffed at the front desk. There is a hispanic young lady there that looks miserable every time i come in. She seems to be very fustrated with her job due to lack of help. She needs more support and also needs a training on greeting people and speaking to people. Learn to separate her fustrations of work and how to treat patients. It's not the patients fault that she is stressed out with work and her job. Maybe she should move on to another job that she may like better.

Pamela

I had an appointment today with the dentist today. I was nervous; however, the doctor made me feel at ease and did a wonderful job! I am always please with their level of professionalism along with their ability to perform great dental work!

Samantha Wilson

This place is EXTREMELY unprofessional. They tried to change my appointment 4 times in one day, when i made it clear i couldn’t the first 2 times, then called at 4:42 and asked if i could be in at 4:45???? I live over 20 mins away. One lady told me that a doctor called and left a voicemail stating that she was leaving, (which she didn’t i was near my phone all day) swore she was next to her when she called and left a “voicemail” Then told me that the doctor already left 30 mins before my appointment time (at 5:30)& i told them i live over 20 mins away ! Told me they could do nothing but reschedule. I find it funny how they expect a patient to give a 48hr notice for cancellation but they can cancel on a patient last minute ???!! I highly recommend NOT going here. It’s not worth it.

Crystal Natiello

I started going to them a little over a year because Willingboro Family Dental was very rough and harsh when I needed a route canal. They told me I needed another one but when I told them that I could still feel the drilling, the doctor said that we are almost done!!! That was the most painful experience!! But then I went to jersey dental, they are nice and kind and very very gental!!!!!! I was petrified to go and get the other root canal and not only did she walk me through it, the doctor also double numbed me to be on the safe side and kept checking on me!! I am very happy I switched and will definitely stay there and recommend them to many!!! Thank you jersey dental!!😊😊

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