Search

Review of Desert Ridge Dental

Desert Ridge Dental is a dental practice located in Albuquerque, New Mexico that specializes in general and cosmetic dentistry, as well as dental implants and periodontics. The practice is open Monday through Friday, with varying hours each day, and is closed on weekends.

The staff at Desert Ridge Dental is known for their professionalism and skill, with many customers praising their courteous and gentle approach. The practice offers a wide range of services, including routine cleanings, fillings, and extractions, as well as more specialized treatments like dental implants and sedation dentistry.

Customers appreciate the thoroughness of the staff, with many noting that their hygienists take the time to educate them on proper dental care and answer any questions they may have. The front desk staff is also praised for their kindness and competence, making the overall experience at Desert Ridge Dental a positive one.

While there are a few negative reviews, most of the complaints are related to scheduling issues or misunderstandings about fees. However, these seem to be isolated incidents and do not reflect the overall quality of care provided by the practice.

If you're looking for a dental practice in Albuquerque that offers a wide range of services and a friendly, professional staff, Desert Ridge Dental is worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Desert Ridge Dental Reviews - 200

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cynthia Green Alderson

The staff is excellent. Friendly and professional. Dentist has great chairside manner and seems to care for his patients and no see dollar signs but earnestly care. I have recommended and will continue to do so.

Jesus Hernandez

I don't like going to the doctor or dentist but desert ridge dental is definitely not just an ordinary office, they treat you like family. I'm not the easiest patient to work on but all the staff and high tech equipment made me feel comfortable and it was a worry free visit. It's great that they offer sedation for treatment because there's not many offices that do.

Larry Root

FRAUD ALERT!!!!!!!
If there was a zero star option, I'd use it, and that would still be too high. I was late for a September to get four (4) filings @ $552.12, so they canceled me. Amazing, I have waited for a dentist many times and did not cancel. Guess when Rogers bought the practice, the service and customer service went waaaay down. Well, I quit the good doctor after that; interesting, I got a nasty email from the office admin telling me she had "graciously" waived my $50.00 missed appt fee. Well, I did find a new (and much better) dentist, and guess what..... the four (4) cavities I had were no longer there.... guess the good new doctor just needed to pad his income....... be careful, obviously, this firm uses fraud to pad their services. BE SURE TO GET 2ND OPINION BEFORE YOU LET ROGERS DO ANY WORK.....

Mante Realestate

Fabulous dental Group... I'm greatful to have used both dentists at this location and they are fabulous. They're great with crowns, detecting necessary cavities, they are very trustworthy. Very well trained.

Sheila Hansen

Very efficient. Dillon the hygienist was so friendly but professional. Made sure I was comfortable and did a great job on my teeth. It’s so close and convenient too!

Stephanie B

I moved to New Mexico last year and feel very fortunate to have found Desert Ridge Dental. Dr. Rogers and all the staff are always friendly and caring. Thank you for taking such great care of me and my teeth!

Ashley Kennedy

Best dentist and staff, ever! Super dedicated, extremely thorough and I was extremely pleased with their ease of scheduling. I purchased 6 month braces through Dr. Rauch and I could not be happier with the results. These people went out of their way to offer the best service and ensure I was happy throughout the entire process. A special thank you to Dr. Rauch for finagling my snaggle teeth; and to Monika, who at one point gave me her cell and offered to come in on a Saturday to take my braces off. Who does that, right?! They're just too incredible.

Thank you, Dr. Rauch, Lisa, Katrina, Monika and the rest of you for the awesome service. I'm a client for life!

Hilda Cook

Julie, Dr. Rogers and the entire team's professionalism and expertise are the best. I am so pleased with the dental care I receive at Desert Ridge Dental! Thank you for all you do!

Katlyn Schneider

So this has been the most amazing dental experience in my entire life, I'll leave it at that for those who want a quick review. Feel free to read on for my full review!

I have an extreme fear of the Dentist. To the point where I went in for x-rays a week ago and I started crying. My anxiety rose quite a bit more when I saw the actual dentist and he wanted to discuss removing my wisdom teeth and doing fillings.
I was like, "what the heck I just went in because I had a sore gum and now you're wanting to cut me open and drill into my teeth?"
Needless to say I've never had a pleasant experience at a Dentist because when my anxiety kicked up it was a usual "everyone does it" "you'll be fine" "you have no reason to be scared."
BUT LET ME TELL YOU!
At Desert Ridge Dental they made me feel comfortable the minute I walked in. They let me stand at the front desk and talk to them so I didn't have to sit down and start stirring up anxiety before I was even in the chair. We talked about the most random things, they made me laugh. And they use my name in a very comfortable way. Everyone there has a great spirit and such a bright personality, and that's great for a Dentist Office, because there is such thing as Mood Transfer, and my anxiety couldn't help but to be held at a lower scale than I'm used to.
AND THEN GET THIS
So I met Dr.Rogers, he was the one who proceeded with my dental exam last week. And he stood with me in my anxiety. He validated my fears. He actually listened to why I was afraid of the dentist (which linked back to childhood when I swear my dentist was some sort of WWE Wrestler and jammed those needles into my gum like I was no match for him).
Dr.Rogers HEARD my concerns about hearing the equipment be used, and my extreme fear of feeling pain during the wisdom teeth extractions and fillings. And you know what this guy did? This guy talked me through everything. He gave me all my options. He told me he would do everything in his power to make me as comfortable as possible. And for the first time, I actually felt safe and comfortable at the dentist. Don't get me wrong, I was still terrified of the wisdom tooth extraction and fillings, but I felt 100% comfortable in the hands of Dr.Rogers.
So we ended up scheduleding for the following week to get all this work done. My anxiety was pretty sky high during this particular appointment. But they made me comfortable and EXPLAINED everything that I wanted explained to me, and if I needed a minute they gave me a minute. I got in the chair, they put a super comfy blanket on me, a BP cuff and O2 sat on my finger. And then they started the IV because they have IV sedation and that's what I decided was the best option for me .
I was dehydrated because I had to follow some fasting rules, and as a result it was a little difficult finding a vein. And this is when my anxiety took hold. I started freaking out.
But Dr.Rogers knew this might happen because he LISTENED TO MY FEARS the week prior at the exam, and already had a shot of an anti-anxiety med on standby. He offered it as an option, I graciously accepted. And he gave me 10 minutes for it to kick in. He proceeded to find a vein and from there the rest is non-existent because I was sedated. I woke up pain free. Today is day 1 after this procedure and not to lie I am sore, but they gave amazing tips for pain management which has really helped, and even prescribed me some pain medicine.
AFTER THIS EXPERIENCE I feel like I will still be anxious when going to the dentist, I don't know how long I'll have that fear, but I know it's still there.
HOWEVER I feel completely safe and trust Desert Ridge Dental to make me as comfortable and pain free as they possibly can. I love these guys. They even have TV's stationed over every bed WITH NETFLIX. And there is MUSIC UPON REQUEST. These guys are doing it right. Now I haven't met all the dentists and dental hygienists at Desert Ridge Dental, but based on the similar personality traits within the office I would feel comfortable with anyone there .
THANKS FOR READING THIS! GOOD LUCK❤️

J Galvan

I have been a dental patient shortly after they have opened... I could not express enough that all staff are wonderful. I have my teeth cleaned regularly, I have had whitening done and never have I had any problems with this office!! I highly recommend Desert Ridge Dental.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload