Ballard Family Dentistry

Kelli at Ballard Family Dentistry worked for over 14 months to fight on my behalf with my insurance company to ensure I received the benefits that I am entitled to. Despite numerous delays and appeals, Kelli diligently worked to get the claim approved. She is professional and polite. She kept me informed throughout the entire process and never gave up.

This posting is in praise of Dr. Scott Ballard and the staff including the receptionists, financial folks, dental assistants, . . . everyone. All have always made me feel that how I felt was important.

This week the roads are unsafe to drive; so, to protect the staff as well as clients, the office is closed. Notifications were texted/emailed in advance so, hopefully, no one tried to arrive on time.

They made provisions for people to contact them if they had a dental emergency. I know Dr. Scott does promptly return after hour calls to his cell phone (yes, he gives his cell phone number to his patients) because he has responded at least twice in the past. Those calls back were at night and on the weekend. He called me to talk with me -----personally --- about my concerns. When important, I was fit into the schedule so my concern could be checked out. Those calls to address my concerns are still very much appreciated.

When something is amiss in my mouth, I get an immediate discussion of the various options: the urgency; the possible scenarios if nothing is done immediately, or if I wait; weighing of the financial as well as health issues; etc. Dr. Scott warns me of worst case scenarios, but we all hope that my aged teeth can handle the needed work. This way I can make decisions ahead of time about the what-if scenarios in terms of outcomes, the financial issues and seeing of oral surgeons, if necessary.

My only concern has to do with infection control related to mask wearing and handling given all the opportunistic respiratory diseases that could be transferred from person to person in a dental practice. While Ballard Dental is much better than many places with regard to their infection control practices, I know with a little effort that it can become the gold standard. There is close contact for prolonged periods with faces and inhaled and exhaled air (and lots of droplets from the mouths of many people) that could exchange germs in tight hallways and examining rooms. The germs are patient; they wait for people to get lax in their observation of strict mask wearing (and other) protocols. Such protocols ----always -----need to be strictly followed in places such as dental offices. It is well-known that medical staff and employees are amongst the prime vectors of disease transmission in medical facilities.

I have lived in Saginaw for over 40 years. I have used Ballard dentists for the last 8 years. I am overwhelmed with greatness that I found a dentist with a GREAT staff that takes my feelings and pocket book into account when it comes to my teeth health. Scott Ballard is normally the dentist I see, but the last 2 times I have been in I have seen Doc Taylor. She is awesome and her assistant Kerstin are out of this world. I am so glad to be in GREAT hands with Doc Taylor. Love the environment and people working here. Keep up the great work.

Ballard dentistry is the best. I have been going to them since they opened. I have always had great service and the staff is very helpful. Today I had appointment with Dr Jason the best dentist around. His assistant Rae was excellent too. They made you feel like family not just a customer. So if you are looking for a dentistry visit Ballard dentistry.
Thanks Guys

Well my experience here at ballard dentistry has been the best I have ever received. I've been seeing Jason and this guy is something else, I have never seen someone like Jason go above and beyond to help me out when I need it, wish all dentistries were like ballard and have people like Jason csuse I'm telling you it's the best place I've ever been too. Thank you to all personal that works there snd thank you Jason for all that you do. I highly recommend anybody and anyone to go there. I promise that will be your best experience you could ever get cause I got it and wouldn't go anywhere else. Thank you ballard dentistry.

1st Appt, Re: Dentures.. Saw Dr. Patel & staff- They were AWESOME! Answered ALL my questions & concerns, and went over various denture options. The office staff called later, to go over the financial information, after checking my insurance (& because I had to run, for another Appt elsewhere). SO FAR, SO GOOD!!!

I had a great experience at Ballard Dentistry today. I got my teeth cleaned, and they feel absolutely wonderful. I would highly recommend Ballard Dentistry.

I have always had pleasant visits at Ballard Family Dentistry. But I will have to take note of the name of the hygienist I had today because she is who I would recommend for sensitive mouthed friends!

I appreciate the kind staff and everyone who works at Ballard Family Dentistry. They are patient and friendly and make sure you have the best of care.

The office staff are nice and friendly. Had me in and out with quickness. My advice though, ask for Kodi to do your cleaning. If there’s someone better than her, she’s better than them. Lol