Bright Smiles Dental

I had the worst experience here. I am new from out of state and chose this dentistry based on reviews and boy did it steer me wrong. I was came in and was told i had multiple fillings to be done. I had 4 fillings done in two days and was in excruciating pain. My gums were bleeding and bruised for days. I went back a week later and Dr. Gardner redid 3/4 fillings. The problem was still not solved. I have gone 2 months with excruciating pain and the inability to eat food desired. And one filling that was not replaced is super uncomfortable. Dr. Gardner set my two teeth up for crowns and did not notify me until after he completed the filling and left two gaps between my teeth. When i got a second opinion, I was told that i did not need any crowns but now have to get them done because bright smiles set my teeth up for them. Not to mention the horrible bedside manner. When the fillings were being completed, my mouth was moved by pulling off my teeth and jaw to change my head. If you’re looking for a dentistry that wants to conserve your teeth instead of drill away for money I do not recommend. They are so quick to jump to root canals and crowns when they are not necessary. I have never experienced dental trauma like I have with this dentistry i am still in pain months later and getting all of the work redone correctly by another dentistry due to pain, incorrect practice, and “horrible fillings”.

Great experience as always. I come in with my 5 kids (4under4) and also need a cleaning myself. The team cleans my kids teeth while my cleaning is happening and gets us in and out quickly! The kids are so happy to go off alone with the hygienists and come back happy! I appreciate their compassionate care that allows me to also focus on my preventative health.

They got me in the next day after I called as a new patient. Everyone I encountered was most polite and helpful. X-rays and Dr Van confirmed my worst fears. She clearly explained my options in detail which helped me make the decision on the next plan of action. Gave me referral to oral surgeon and I’m taking it from there. See you again in several months.
Highly recommend this office.
Thank you

If I could give more than 5 stars I would!
Bright Smiles is a 10/10 🙌🏼 . I travelled 2 hours to go here and it was SO! worth it. Everyone was so friendly and helpful and full with great energy!!! I am so excited to go back and get my procedure done. Thank you Bright Smiles family for all that you did for my BF and I we really appreciate you all ❤️

Big shoutouts to Caitlyn for getting me in within an hour of calling for an emergency appointment. I had been experiencing discomfort for a long time and as soon as I told her my issue, I was seen with a promptness. My dentist was very sweet and thorough. She did a same day filling on me and I’m finally out of pain after an entire year. She made me feel very comfortable and made my entire visit seamless. The assistant was amazing as well and was quick with the x rays and complaint. Honorable mention to the insurance team who verified my benefits, gave me a quick treatment plan and even looked into other possible coverage for me. I came in at 3, and left in less than an hour. 10/10 recommend, will be going back for consistent care.

I’ve spent over 20 years with bad teeth and many issues because of it. I hated the fact of getting dentures in fear of them being too white or too big. I have to say I am ecstatically happy with the results of my dentures. They look like they are my real teeth. I would recommend Dr. Gardner to anyone. Their team is amazing. I will be working with them again come time for my implants.

I switched to Bright Smiles when we moved and needed a dentist closer to us. I went with Bright Smiles because of their location and their rave reviews. Our first couple appointments have been fine but I will now be searching for a new dentist. Both of my kids had an appointment for a day that we were off of work/school. With less than a 24 hour notice they cancelled our appointment due to the dentist having an emergency. That part, I understand. My frustration is that they left 1 voice-mail about the cancelation while I was at work so I missed it and showed up to the appointment. I've seen other practices call a 2nd time or send a text/email as well as the voice-mail to make sure you are aware if the cancelation. We rescheduled for another day that we would be off school/work- it was the Wednesday before Thanksgiving at 3:00. Again, I received a call while at work with less than 24 hours notice to cancel the appointment and again I missed it because I was working. The next day, I get a call at 10:15 am asking if we were planning to come to our appointment because we were late. I said our appointment was at 3. I was told it was moved to 10 and that a message was left the day before saying it was moved to 10 so that they could close early. It's one thing to leave a message to cancel.. it's another to leave a message to reschedule and pick a time without actually speaking to me to confirm the time. So again, we had to reschedule. This time, we had to miss school/work. I decided I would give them one more chance before changing practices. We had an appointment today at 830. My kids were supposed to have appointments at the same time- not one after another. My son was taken back fairly quickly but my daughter was taken back about 40 minutes after him (after I asked when she would go back) and now we sit waiting for her to be taken care of. Seems like we were taken back to appease me but they still aren't ready for us.
Our experiences with the dentists and dental hygienists have been fine but the canceling of appointments and the waiting has been quite frustrating and not worth the convenient location so after today, we will be finding another practice.
I also want to add that I rarely write a review to complain. Things happen. But this has been 3 strikes.

Everyone was really nice and welcoming for my child’s first dentist appointment. The office was modern and clean. The doctor was so nice and patient!

Dr. Van and team are great. My son enjoyed his dental trip watching tv, seeing the dog, and getting a prize. Happy we found such a great dentist!

They are amazing! Staff are friendly and knowledgeable! They are wonderful with people (like me) who have an extreme fear of the dentist. They really go the extra mile to make you feel at ease. Additionally, if your permanent retainer breaks, they can fix it!