Bright Now! Dental & Orthodontics
Review of Bright Now! Dental & Orthodontics
Bright Now! Dental & Orthodontics is a dental clinic located in Kennewick, Washington. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. The clinic is open on Mondays and Fridays from 8:00 am to 5:00 pm, and closed on all other days of the week.
The clinic has received mixed reviews from customers. Some customers have praised the clinic's staff for their friendliness and professionalism, while others have criticized the clinic's scheduling policies and customer service.
Despite the mixed reviews, many customers have praised the clinic's dental services. The clinic's dentists and hygienists are highly skilled and knowledgeable, and are able to provide patients with high-quality dental care. The clinic offers a range of dental services, including routine cleanings, fillings, and extractions, as well as more advanced procedures such as root canals and dental implants.
Overall, Bright Now! Dental & Orthodontics is a good choice for patients in the Kennewick area who are looking for high-quality dental care. While the clinic has received some negative reviews, most customers have had positive experiences and have praised the clinic's dental services.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Kylee Larson
Staff was very friendly and efficient. Dental hygienist did a great job with lending her knowledge to help educate me through the process. Great experience all around!
JAMEY LEISLE
First time there was a excellent experience everyone was extremely nice and the hygienist and Dr were very informative and great
Crystal Roberts
The whole crew here is amazing. They have so much compassion for their patients. You come first, they make you feel comfortable and they get to know you on a personal level. They really took there time with me. I will definitely only be going here
Jon Fager
Always a great experience! The staff is so friendly and welcoming and every question gets answered.
Victor y Twyla Dominguez
First, I want to say I love the staff and the Dentist! They are amazing! However I have been rescheduled twice for a cleaning and now My calls are not being returned. Why are the staff split between 2 offices? It seems a bit counter-productive to me. If my insurance wasn't such a pain to deal with I'd change to a different company. I really am struggling with scheduling! This is kind-of a pain.
Tanya kauer
Never answer the phone and I had to show the X-ray tech who was probably on the job a month how to place the films in my mouth. Only open Tuesday 8 to 5 at kennewick location and can only schedule at one location. Dental insurance will not cover other locations even though the doctors/ staff is the same. We have great coverage through the school district but this is nuts. Currently, I am at the front desk writing this review and have been waiting at the front desk now 20 minutes and not a single person has come to the front.
Craig Littleton
Been going to this office for over 2 years and always had a very good experience with staff and the providers.
Recently scheduled a cleaning for myself and wife for back to back appointments. That appointment was canceled and rescheduled for today. No problem, I understand things happen. Left work early, and hit a little traffic. Was rolling in the parking lot and exactly 9 minutes late when the phone was ringing. Unidentifiable female from front office was berating us for being late while my wife was already inside to check in. Was told that only one of us could be seen. Asked if this person was a manager and what the late policy was. She was not a manager and did not answer about late policy other than continuing to say that the hygienist who would be cleaning our teeth would not be able to see us both even though my appointment was one hour later. Think they wanted an early start to the long Labor Day weekend.
Needless to say, the actions of some front office staff have a negative impact on the entire office, and they have lost two dedicated customers with insurance by the way. (I stayed with my dentist for over 50 years in California before moving to Kennewick). In this day and age of COVID and people losing their jobs, etc, I hope the manager/owner of this office sees this feedback and addresses this lack of customer service!
Darlene Armijo
This time great customer service and all went very well. I was pleased.
Tom Walther
Dr. Juan Ramirez and staff are the best! Most painless dentistry I have ever experienced, and that’s saying a lot in my 66 years. I highly recommend! I’ll keep them as my dental provider as long as I am able!
Ivy Metcalf
Beautiful office, great location and friendly staff! They did an amazing job working with my schedule and accommodating my needs. I have a dental phobia and I've never felt more comfortable than I did here today. Everything was thoroughly explained each step of the way; I left the office feeling respected and confident in our specialized plan for further treatment. I'm looking forward to my next appointment!