Review of Vital Smiles
Vital Smiles - Providing Comprehensive Dental Care for All Ages
Vital Smiles is a dental clinic located in Huntsville, Alabama, offering a wide range of dental services for patients of all ages. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturdays by appointment only. The clinic provides emergency dental services and offers a variety of dental services, including dental implants, orthodontics, pediatric dentistry, dental radiology, and dental laboratory services.
The clinic has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care to their patients. The clinic's staff includes dentists, dental hygienists, dental laboratory technicians, and dental assistants. The clinic's staff is knowledgeable, professional, and dedicated to providing the best possible dental care to their patients.
While some customers have left negative reviews about the clinic's front desk staff, others have praised the clinic's dental professionals for their excellent work and friendly demeanor. Patients have appreciated the clinic's child-friendly atmosphere and playroom, which helps to ease the anxiety of young patients. The clinic also offers a convenient payment system and accepts CarePay for those who need to pay over time.
If you are looking for a dental clinic that provides comprehensive dental care for patients of all ages, Vital Smiles is an excellent choice. The clinic's experienced and friendly dental professionals are committed to providing high-quality dental care to their patients.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Billy DeLacey
The two receptionists who were NOT behind a glass partition, NOT more than six feet away, and NOT wearing masks insisted that I wear a mask. That's pretty stupid even without considering that I'm fully vaccinated.
They also wanted me to fill out a complete medical history packet... for a routine teeth cleaning.
This is after making me wait nearly a month and a half for the appointment.
Get common sense, guys.
Gheymarne
I love Dr. Micheals and the entire staff here. I always recieve great service. They send appointment reminders 1 week before and 1 day prior to visit. These days there are lots of new faces but the same great service. I am always pleased with my cleaning. Been going her 8 years now and they do excellent work. I am also excited about the expansion. They added Orthadonist services. I always hated the distance of the referral. I can't wait to see what the addition will be like. The only complaint I have us having to fill out the form every 6 months. I think a technology update is past due. It would go more swiftly if there were check in tablets or if papers could be filled out online prior to appointment. The staff techs and dental hygienist are extremely professional. I love their child friendly atmosphere and the play room is helpful for anxious kids. I am please after each visit. Again I can't Express enough how excited I am about the orthodontist addition.
It is a wonderful pay system and they also have carepay just in case you need yo pay over time. My favorite part is it's right here in my neighborhood.
Christal Harrison
Marketa is the best hygienist I’ve had for my children in the past 8 years !
Constance Matthews
I loved Jamison he talked to my daughter through the hold process he is great.
Thank you ❤️
Emmanuel Tapia
This company is the worst with communicating, my daughter had an appointment in January, I received zero reminder as most doctors do, so they rescheduled her appointment for today 4/4/2022. I spoke with someone last week to confirm it, I also confirmed the email they sent me. I get a call at work from this office.they didn’t leave a voicemail, so I called back, as usual no one answer and I get their call center that tells me someone canceled my daughter’s appointment… how can someone do that when I’m the point of contact. The only good thing about this company is the doctors. I could say more, but this is the most current issue I have had with them, but it definitely wasn’t the only one.
Claret Yam
Dr. Duke & Brad did amazing job and were so patient with my kid, thank you.
Theresa kutsor
******I had to update my review*****
A lady from Vital Smiles actually saw my review and looked into things and is making it right. My kids and I really liked the doctors and a lot of the people in the back. I’d totally give 5 stars if some of the ladies up front were nicer. *****My son is covered under two insurances and I’ve never had to pay out of pocket at appointments. I took my son here and they made me pay them $50. I later called my insurance and they told me I shouldn’t have had to pay anything. I don’t trust this place anymore.
j c
Dr. Mike is always so friendly and nice. Most of the dental assistants are good too. I've seen some new ones that we haven't had yet but I'm sure they will be fine too. They always remember my daughter and enjoy working with her
Kimberly Waddell
Dr. Duke was amazing with my 10 year old son and also her assistant, I didn't catch his name. He went in for his first cavity to be filled and was a bit nervous. But she told him everything she was about to do and showed him everything she was about to put in his mouth so there were no unpleasant surprises. I highly recommend this place and definitely Dr. Duke.
Kristin Pressley
Took my 2 yr old in there today, was our second time at the dentist! Our first time was somewhere else and it was a horrible experience, but not at Vital Smiles.. they were friendly and were super patient.. my child is not a fan of the dentist but they really did take their time and talk to her and show her what they were doing.. I was extremely impressed with the staff and cleanliness! I highly recommend them to everyone!