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Review of Mission Valley Dentists

Mission Valley Dentists: Providing Comprehensive Dental Care for the Community

Mission Valley Dentists is a dental clinic located in the heart of San Diego, California. The clinic offers a wide range of dental services, including general dentistry, cosmetic dentistry, oral surgery, dental hygiene, and teeth whitening. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, making it convenient for patients to schedule appointments during the week.

The clinic has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care to the community. Patients can expect a personalized approach to their dental needs, with a focus on patient education and preventive care. The clinic uses state-of-the-art equipment and technology to ensure that patients receive the best possible care.

One of the standout features of Mission Valley Dentists is the positive feedback from patients. Patients have praised the clinic for its excellent customer service, professional staff, and high-quality dental care. The clinic has received numerous five-star ratings from patients who have had positive experiences with the clinic's dentists and hygienists.

While some negative reviews have been reported, the clinic has responded to these reviews and worked to address any concerns raised by patients. The clinic has demonstrated a commitment to improving patient experiences and ensuring that patients receive the best possible care.

In conclusion, Mission Valley Dentists is a reputable dental clinic that provides comprehensive dental care to the community. Patients can expect high-quality dental care, personalized attention, and a commitment to patient education and preventive care. The clinic's positive reputation and commitment to patient satisfaction make it a top choice for dental care in San Diego.

Amenities

  • Wheelchair accessible restroom
  • Has online care

Mission Valley Dentists Reviews - 71

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
derek bisson

derek bisson

πŸ‘ πŸ‘Ž 😐
Great Hygienist Friendly Staff Pleasant Experience

Jillian !
Hygienist with mission valley dentist is the best !

Light touch, super personality , knowledgeable and proficient ..

I actually look forward to the dentist now and the staff .
Front to back a wonderful experience !

Hevi Ramirez

Hevi Ramirez

πŸ‘ πŸ‘Ž 😐
Great customer service Gentle hygienist Comforting Friendly Educational

Great customer service. My Dental hygienist, Scalla; was very gentle, comforting and friendly. She took her time to educate me and explain the process every step of the way!

Katherine Klancke

Katherine Klancke

πŸ‘ πŸ‘Ž 😐
Friendly Staff Caring Dentist

I am terrified of the dentist, but Dr. Tan is so nice and caring, and the entire staff I’ve worked with has taken the time to help me feel comfortable with procedures. They are all amazing!

Savannah Elloway

My dentist was Dr. Sarah Chilmeran and she was very nice, understanding, and did an amazing job on my teeth! I definitely recommend!

alex gonzalez

Scalla is amazing! See her every 3 months… love my cleanings. Thank you mission valley dentists.

Neal C

Neal C

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Appointment Cancellations Lack of Patient Support

I have been a patient for 6 years, and since they did there expansion, their quality and patient support is no longer there. The Buisness office and managment does not care about the patients. My appts were cancelled without notifying me, eventhough I called wks before and was confirmed the appts were still valid. I didn't find out until I was standing at the counter trying to check in.
Nobody in managment even tried to talk to me or make it right, they left the receptionist to deal with it, but this is outside of what she can do. So I was given no explanation of what happened and not
hing done to try to fix it. They didn't try to schedule me for another time, they just expected me to wait with no assurances i would even be seen, and they would try to squeeze me in with a already full schedule.
If you want quality customer service and looking for a dentist office DO NOT go here, and if you are already a patient look for another provider.

Managment responded to my review saying they take this seriously, and told me to call them.
Why does it take negative reviews to get mangment involved? Why doesn't mangment get involved while the patient is still in the office? Why doesn't managment have good customer service and call the patient. Instead they expect you to call them, an don't even give you a name for who to talk to, or direct line.

Mitchell Veele

Mitchell Veele

πŸ‘ πŸ‘Ž 😐
Expensive Poor Service Inexperienced Hygienist

I have to say, I should have looked at the reviews first. A lot of the recent reviews are similar to my experience. After x rays, they tell me it will be $1000 out of pocket to do a deep cleaning. I say no thanks so they do a basic cleaning. I could tell the hygienist was new but they were resting their hands on my nose, and the handle of the tool kept hitting my other teeth. The cleaning was very short, maybe 5 mins. I do not plan on coming back here.

Dana Mcmanus

Dana Mcmanus

πŸ‘ πŸ‘Ž 😐
unprofessional poor customer service failed filling overpriced

I received a call 24 hours before an appointment I scheduled 6 months ago advising me that they needed to cancel my appointment with zero apology. There was no effort on their part to try to fit me in somewhere else or put me on a call list or let me see a different provider. The next available appointment was a month away... honestly just ridiculous and unprofessional for a service I am due for RIGHT NOW. My previous experience with them was feeling like they were out to get more money out of me rather than concerned about my dental health, a failed filling, complaining during my appointment that my mouth was watering too much (like I have any control over that), and promises for calls back that never arrived to schedule future care and additional services. I took this as the final straw with them and an opportunity to go somewhere that cares about their patients. I would not recommend.

Scott Harstad

Scott Harstad

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

Norma did amazing!!! Paola does not allow a normal cleaning but Norma made her feel very comfortable and actually asked for extra pictures and x-rays. Thank you !!!

Dellena Olps

If you're looking for an amazing Hygienist Scalla is your girl! She is very professional while being comforting. Thanks Scalla!!!

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