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Review of Aspen Dental

Aspen Dental:

Aspen Dental is a dental clinic located in Hinesville, Georgia. The clinic offers a range of dental services, including cosmetic dentistry, denture care, emergency dental services, and pediatric dentistry. The clinic is open from Monday to Friday, with varying hours each day, and is closed on weekends.

The clinic has received mixed reviews from customers. Some have praised the staff for being friendly, efficient, and professional. Others, however, have criticized the clinic for its high prices, poor customer service, and unprofessional behavior. Some customers have also complained about the quality of the dental work they received, with some claiming that their crowns fell out within a few years of being fitted.

Despite these mixed reviews, Aspen Dental remains a popular choice for many people in the Hinesville area. The clinic's convenient location, wide range of services, and flexible hours make it a convenient option for those in need of dental care. However, potential customers are advised to read reviews carefully and do their own research before choosing Aspen Dental or any other dental clinic.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Aspen Dental Reviews - 200

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kawana Wilcox

When I went to the office everyone was cordial and professional. It was clean and I did not have to wait long. But what most disturbed me as an individual that works in the healthcare field that they seemed to care more about the financial aspect of the business. When they went over my treatment plan and cost I was amazed to learn my bill was over $300 for an exam and a deep cleaning. What the young lady did was add on oral b toothbrush that cost $170. I told her I didn't ask for that and too take it off. Furthermore they padded my bill by saying that I needed five extractions rather than the three the doctor and I had discussed. I inquired about replacing two of my teeth and I told them a partial was not an option for me. So they gave me the option of a dental bridge or implants. They were trying to persuade me to do the bridge, because otherwise I would have to see a specialist. Not that they cared. But they saw dollar signs. Just to have two teeth replaced will cost $7341.20. Oh did I say that I have insurance. I can only imagine the people that they have ripped off that did not stand up for themselves.

Scott Aughtman

Visiting the Dentist is very rarely a pleasure. I will have to say that my total experience with Aspen Dental, has been an A+ rating right from the start. The staff is awesome, and the equipment is top of the line. I would recommend Aspen to anyone!!!

Cox Eric

I enjoyed my visits at the Hinesville Team Office the whole staff was very courteous and helpful beyond belief very informative on what procedures that were needed prior, during, and after.... plus on point with the Appointment Scheduling never missed a beat. I would recommend this Office to anyone who asked. a special thanks to Taylor, RDH, Dr. Sundin, and Kinda for your outstanding customer service.

Sandy Dahlborg

My sister had four teeth pulled and was sent home without prescriptions for either pain killers or antibiotics. Aspen (Hinesville) was supposed to call the scripts in to the pharmacy, but when her husband went to pick them up, they hadn't been called in, leaving her to wait until the next day. She was in tremendous pain, barely slept, and tried to get by using ice until she could get her meds. Aspen finally called in the prescriptions but to two different pharmacies, so my sister, still in intense pain, had to sort this all out to get both prescriptions at the same pharmacy. Two days later, the swelling is worse and has spread and we're afraid there may be an infection. I was in healthcare for 23 years and have never heard of an experience like this. If I didn't live out of state, I'd have already gone there myself. It is completely irresponsible for a medical professional to extract multiple teeth and not provide pain meds or protection against infection.

Moelipstick

Complete waste of time. Went there for a routine cleaning only I didn't get my cleaning. Took a thousand X-rays, delt with multiple people and the entire appt felt like one big sales pitch. I was there for almost 2 hours for my routine cleaning just for the office manager to tell me they close at 7 and the hygienist had two people ahead of me and I have to schedule another time then, she goes on to say it would be a while until they had something open. Huh!? I came for a cleaning. Total production! Horrible visit! I will drive to Savannah to see my regular dentist. Came here for convenience but in the end it wasn't worth it.

April Parlett

My experiences at Aspen Dental In Hinesville have been very positive. The staff are all so knowledgeable and kind. Their service is top notch. I would definitely recommend this practice to anyone in the area needing dental services!

Melody B

I agree with the other reviewer here: if I could give them ZERO stars, I would. Aspen Dental felt very money hungry. The hygienist was very nice, and very helpful, but Dr. Buchanan felt very mechanical, like a robot who wants money. They insisted I needed a "deep cleaning," which may be true, but they wanted to charge me $1500 for each side of my mouth. I went to get a second opinion and a quote from Hinesville Dental, and they only charge $480 for each side of my mouth! Aspen Dental is GREEDY.

Bob Cekovsky

I'm 70 years old and my front tooth fell out of my 2.5 year old denture , made by a different company). Aspen Dental couldn't help me enough to remedy my situation. I was so blessed by this experience. If you want to be treated with dignity and respect , you won't be disappointed. Thankyou for helping this Senior Citizen. Thankyou for all Aspen Dental's kind and courteous people.

Apostle Gossypia Makinwa Shinault

My daughters and I had a great visit. They are very professional .The work they did on my children teeth Awesome. The facility clean and comfortable. We are making this our Dental Clinic....

Kara Rentz

I had a cleaning on 12/30/19 in Hinesville GA. The staff from the receptionist to the Dentist was professional, welcoming, and informative. The Dental Hygienist did a fantastic job on cleaning my teeth and answering all my questions.

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