Review of Aspen Dental
Aspen Dental:
Aspen Dental is a dental clinic located in Hinesville, Georgia. The clinic offers a range of dental services, including cosmetic dentistry, denture care, emergency dental services, and pediatric dentistry. The clinic is open from Monday to Friday, with varying hours each day, and is closed on weekends.
The clinic has received mixed reviews from customers. Some have praised the staff for being friendly, efficient, and professional. Others, however, have criticized the clinic for its high prices, poor customer service, and unprofessional behavior. Some customers have also complained about the quality of the dental work they received, with some claiming that their crowns fell out within a few years of being fitted.
Despite these mixed reviews, Aspen Dental remains a popular choice for many people in the Hinesville area. The clinic's convenient location, wide range of services, and flexible hours make it a convenient option for those in need of dental care. However, potential customers are advised to read reviews carefully and do their own research before choosing Aspen Dental or any other dental clinic.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Jazmin Jackson
Great staff. Clean workspaces and warm aura. Love the female dentist! Women empowerment! Highly recommended!
DJ Wotring
My visits have been GREAT! I couldn’t find any dentist around here that was willing to help me finance with me not having insurance. They told me they could help me get in and get everything taken care of, my first ex rays and all where free with a fee of $30. I began to have a lot of pain on one of my tooth and called the day of my cleaning (also which wasn’t but a couple days after my initial appointment) and they cleaned my teeth and also help me out with my pain. Healed nicely and feels better. I went in today for my second visit and I was brought back maybe 20 min which didn’t feel that long to me being the fact there is only one main dentist, I had a few fillings done today and the experience was great. It was honestly a in and out appointment.
Jessica Marie
I was a new customer yesterday. I went there incredibly anxious and in a lot of pain. The X-ray techs and hygienists were all so great! Dr Sundin was incredible. She gave me several treatment options and in the end I requested an extraction. I didn’t even feel the numbing needles & it was a near painless and quick extraction! She worked with me to help find my best financial option, coming from a single mother who just moved here and had to pay out of pocket, it meant a lot to have her figure out my best option. My only reason for not leaving a 5 start was that I paid for an oral cancer screening which was said to be mandatory by the front desk, and it never happened. I will be calling back to see if I can be refunded that money, and hope they give it to me since I didn’t receive that service. But overall I’m really pleased w my experience & thankful to the assistants, techs, and my new Dentist for making it the least anxious visit I’ve had in a while!
Jasmyne Davis
My first visit was a great one! The lady that does the X-rays I forget her name but it starts with a T I believe. She was so sweet and calm and patient. There was another lady who does the 3d she was sweet and the Dentist sealed the deal! I’m super stocked about getting my dental hygiene together! I’m not afraid of the dentist I’m not even afraid of needles really but all it takes is one encounter and fear creeps in. The people here have made me feel comfortable and ready to proceed with what needs to be done. I definitely recommend going here!
jacob mccollum
The receptionist at the front desk repeatedly asked my daughter the same question to the point it made her uncomfortable. My daughter was giving the lady the correct information and the lady kept asking her if she knew her Dad was only 10 years older than her. If I could give less than 1 star I would.
The lack of unprofessionalism and respect you showed my 20 year old daughter was unacceptable in my book. It shouldn’t matter how old her Dad is when she was adopted and you as the business SHOULDN’T have to know this information to treat a patient.
Angie Baby
Just called and talked to one of the most uninterested, unkind ppl I’ve talked to in a very long time. It costs nothing to be kind and it might cost you a bad review to be unkind.
Natalie Dawdy
I loved my experience at Aspen Dental. The staff were all nice, understanding, and kind. I especially loved Taylor! She's very personable and made me feel so welcome my entire visit. I love this team and can't wait to come in for my next cleaning!
J L
Very unprofessional! My wife and I had appointments set and we both took off of work for them and they cancelled our appointments the day before. We got a text confirmation and an email confirmation that we confirmed but then the day before the appointments they called and said they cancelled our appointments because we didn’t “verbally confirm” the appointments also in a call they supposedly placed hours before that we never got. Why should I keep reassuring you like a child? We confirmed twice already. And as I said, they never actually did call to confirm either. Total waste of time and disregard for clients. If we were to cancel short notice in a lot of businesses there would be a cancellation fee but they just cancelled our appointments on us with no notice showing a lack of respect for our time. That level of incompetence shows me that I don’t even want them working on my teeth.
Yessenia Johnson
Teeth whitening service excellent. As an active duty soldier you need to bring a recent image of dental xrays, document with recent cleaning, and a letter from dentist stating you are authorized to get the whitening treatment not a referral. The cost was $327 and about 45 mins long. It didn't hurt during procedure but after I was finished I felt electric zaps the rest of the day. I took ibuprofen that evening and the next morning I felt no zapping. Gums are sore when I brush even with my extra soft brush. Thank you for my smile, cant believe how refreshed it made me look. The best gift I have given myself.
Mechelle keith
22 minute wait. They made me prepay for X-rays which they never took. They did the cleaning and we were done within 5 minutes. Dissatisfied with their poor customer service