Aspen Dental

I give them 0 out of 5 stars. (I know it says 1 star, but it wouldn't let me post my review without providing a star ranking) My experience was terrible. I went in for a cleaning and they took a billion x-rays of me, way more than I should have gotten. Then they told me I had gingivitis when I most certainly did not. I got a second opinion at another dentist and they confirmed I did not have that at all. Not only that, but I never got my cleaning that day, which was the whole purpose of my appointment. Then they tried to sell me a $200 toothbrush at the end of it all and they wouldn't even send my x-rays to my other dentist. I had to go in and physically pick them up. In all honesty, I should have walked out. So beware to all...DO NOT GO THERE unless you want to be lied to.

I had an excellent experience here. Everyone was very friendly i was also seen in a good amount of time. It was very organized and i liked that they explained and showed me everything that was going on with me and made recommendations accordingly as apposed to previous experiences where they just tell me what there planning on doing and sending me off. I also liked that they sit you down in a private office to go over the payments and costs as well as help you to make out a plan for what you choose to get done. I felt that it made me feel like i wasn't put on the spot and that i had an option in my care and evaluation. I would recommend this place to people. Its also very convenient because you can make appointments online at any time.

Please DON'T give this place your business!!! I understand this is a chain so I didn't really have high hopes but it was what we can afford with our insurance. The visit itself was fine, it is their office manager and billing service. They first couldn't find my insurance in their drop down box so they said they would call me about in 24 to 48 hours. When they called me, they would schedule my follow-up appointment. They forced me to pay the new patient deal they have EVEN THOUGH I have insurance that covered. I never got that call back. Called them twice. Never heard anything back. Finally called and demanded my money back. Will watch to see if they do. They said I needed some work done but obviously don't care enough about me as a patient to schedule to get it fixed. We will be going elsewhere and telling everyone to as well! I saw from other reviews that I am not the only person this has happened to. No I don't care about your apology that you will try and make as a reply to this review. Little too late!

I want to thank ALL professionals for caring about the bottom dollar over health. makes me furious. had an appointment yesterday at Aspen dental, they called 2 hours before my 1st appointment and said I would owe $18.00 ,then asked how I was going to pay. I cancelled the appointment

I was very happy with my experience at Aspen Dental in Bloomington! The facility was very clean, the technology was state of the art and ALL the employees were wonderful! I definitely would recommend, Dr. Rai was very honest about best treatment plan and cost factors for each plan as well as compassionate about my care.

My experience: Greetings from everyone when you first came in were awesome. Smiles, friendly, informative and very polite. Really made you feel welcome. Which means everything to a new person walking through the door. After all, word of mouth is the best advertisement. So with that being said. The Tech (or person who called my name) took me back to a room to wait for the dentist. She was very rude and cold (I thought). Don't know if she was having a bad day or just her nature. No smile, acted like I was wasting her time (in a rush). Not gentle enough taking impressions for new dentures ( I felt). Even though I told her while she was pushing down it hurt, something was poking down into my bottom gum. She did not care. She pushed harder and said very few words to me. (Just move your jaw from side to side.) She did not take the time to move my lip out all the way before putting the tray into my mouth and pinched my lip. Like it was a big inconvenience to her (I felt). I use to be a Dental Assistant my self I know my experience with this young lady could have been pleasant. The dentist her self. Excellent. Smiles, warm welcoming, took her time with you, asked if you had any questions that she did not cover, very informative, warm and inviting, pleasant vibes came from her. The young lady that came in at the end to talk about what dentures I wanted and the cost was very pleasant. Smiles, kind and informative.

I LOVE THIS PLACE!!!
Everyone working there is upbeat and kind. They treat you like a friend. The hygienists are thorough and professional and explain the why behind every what. Doctor was keen to listen to my story and was happy to move forward with a treatment plan that we could both agree upon to fit my needs. This place is about the people in the chair, not the wallets in their pockets.

This place is so great, everyone made me feel comfortable and welcomed. I'm happy I chose this location.

Shot me a 2700 bill for cleaning that I didn't want, struck the nerve in my wisdom tooth and caused more pain to the point I ended up in the emergency room and ended up needing emergency surgery to remove the wisdom teeth.

All in all they're friendly but it seemed more like they wanted to sales pitch me and to make money off me rather than actually help me with the pain.

I feel like they didn't do anything after they realized all I wanted was to be out of pain.

Great bunch of professionals.Very kind and patient to my needs.They we’re very informative about my procedure,and the price was better then what I was estimated at other dentistry.I highly recommend Aspen Dental for all your dentistry needs…Thank You Aspen Dental.